HP 70 manual Pattern Explanation Solution

Page 41

HP Designjet 70/110plus Printer series—Quick Reference Guide

The problem is a flashing tool icon in the front panel (continued)

 

Pattern

Explanation

Solution

 

 

 

 

 

 

 

 

USB I/O failure

Unplug power cable, wait a few

 

 

 

 

 

 

 

seconds. Make sure your USB cable is

 

 

 

 

functioning and less than 3 meters long;

 

 

 

 

or connect alternative I/O. Plug in

 

 

 

Error code: 64:04

power cable, turn printer on.

 

 

 

 

 

 

 

 

 

 

 

 

General Jetdirect failure

Unplug the power cable. Remove the HP

 

 

 

 

Jetdirect print server. Make sure the

 

 

 

 

cable is functioning and properly

 

 

 

 

connected to printer and network. Insert

 

 

 

 

the HP Jetdirect print server into the

 

 

 

Error code: 04:13

printer, plug in power cable and turn

 

 

 

 

printer on. If the problem persists,

 

 

 

 

please upgrade your HP Jetdirect

 

 

 

 

firmware. Upgrades are available from:

 

 

 

 

http://www.hp.com/support/net_printing/

 

 

 

 

 

 

 

 

Network I/O failure

Unplug power cable, wait a few

 

 

 

 

seconds. Remove the network card and

 

 

 

 

make sure the cable is functioning and

 

 

 

 

properly connected to printer and

 

 

 

 

computer. Plug in power cable and turn

 

 

 

Error code: 63:04

printer on.

 

 

 

 

 

 

 

 

Parallel I/O failure

Unplug power cable, wait a few

 

 

 

 

seconds. Make sure your parallel cable

 

 

 

 

is functioning and properly connected to

 

 

 

 

printer and computer. The cable should

 

 

 

 

be less than 5 meters long and should

 

 

 

Error code: 62:04

be 1284 compliant. Plug in power cable

 

 

 

 

and turn printer on.

 

 

 

 

 

If you cannot easily solve the problem, run HP Designjet System Maintenance as described on page 41, and access the HP Instant Support Web site. This is an automated service in which your computer collects information from your printer about status and error conditions, and sends it to HP Web servers. These then display information in your Web browser about how to solve the problems detected.

Note that you must have an Internet connection to use HP Instant Supportt

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Contents HP Designjet 70/110plus series HP Designjet 70/110plus Printer series-Quick Reference Guide More information How do I load sheets of paper? general guidance How do I load sheets of paper? general guidance How do I unload paper from the front path? How do I load paper using the front path?How do I load paper into the input tray? How do I load paper into the input tray? How do I load paper into the input tray? How do I load sheet paper using the rear path? Sheet paper Roll paper How do I print on large sheets? Down How do I print on large sheets? 110plus Printer series Closed Path How do I load a roll of paper? How do I load a roll of paper? How do I unload a roll of paper? How do I load a roll of paper? 110plus Printer series How do I load a roll of paper? 110plus Printer series How do I load a roll of paper? 110plus Printer series How do I unload a roll of paper? 110plus Printer series How do I replace ink cartridges? How do I clean a printhead? How do I clean a printhead? How do I clean a printhead? How do I clean a printhead? How do I replace printheads? How do I replace printheads? How do I replace printheads? How do I replace printheads? Select Maintain printheads, then Align printheads How do I align printheads?Rear path Problem is a paper jamProblem is that a roll of paper is jammed Problem is the printer rejects paper from front path or tray Problem is paper not taken from the input trayProblem is the printer takes two or more sheets at once Problem is that the printer has stopped Problem is that the printer has not received the job Problem is poor print quality User’s Guide Problem is a flashing tool icon in the front panelPattern Explanation Solution Problem is… something else Display area Tell me about the front panelTell me about the front panel Tell me about the icons on the front panel Tell me about combinations of flashing icons To start HP Designjet System Maintenance under Windows Tell me about HP Designjet System Maintenance…see the HP Designjet Driver and Documentation CD Tell me more about my printerHP Designjet 70/110plus Printer series HP limited warranty statementHP limited warranty statement Limitations of warranty Revision February 10th Regulatory Model Number Regulatory noticesRegulatory notices Regulatory notices Declaration of Conformity Q6655-90011
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