Networked printer use and troubleshooting

Networked printer use and troubleshooting

Get help from Wireless Printing Center

The HP Wireless Printing Center website (www.hp.com/go/wirelessprinting) is an online reference guide to setting up your home network and HP printer for wireless printing. On this website, you will find information that can help you do the following:

•• Prepare your wireless network.

•• Set up your printer.

•• Reconfigure your system.

•• Troubleshoot your setup, including using the Windows Network Diagnostic Utility.

•• Understand firewalls and security information and settings.

Change from USB to wireless network connection

If you initially set up your printer using a USB connection to your computer, you can switch the connection to a wireless network connection by following these steps.

English

Windows

To change from USB to wireless connection:

1.From your computer, click Start > All Programs > HP > HP Photosmart 5510 series > Printer Setup & Software.

2.Click Convert a USB connected printer to wireless. Keep your USB cable connected until prompted to disconnect it.

3.Follow the instructions on the screen.

Mac

To change from USB to wireless connection:

1.On the HP Photosmart control panel, from the Home screen, touch the right directional button, and then touch the Wireless icon.

2.Touch Wireless Setup Wizard.

3.Follow the steps in the Wireless Setup Wizard to connect the printer.

4.Use HP Setup Assistant in Applications/Hewlett- Packard/Device Utilities to change the software connection to this printer to wireless.

Share your printer with multiple computers

If you already have your printer connected to your wireless network and want to share it with the other computers connected to the same network, you need to install the printer software on other computers. During the software installation, select the Network (Ethernet/Wireless) connection when prompted, and then follow the instructions on the screen to finish installing the printer software.

If you cannot connect the printer to the network…

•• The wireless radio of your printer might be off. From the printer display, press the Wireless button, if it shows Not Connected, touch Turn On.

•• Print a wireless test report to check that your printer is on the network. To do this:

1.From the Home screen on your printer display, touch the right directional button, and then touch the Wireless icon.

2.On the Wireless menu, use the down arrow to scroll through options, and then touch Print Wireless Test Report.

3.The Wireless Test Report is automatically printed.

-- Check the top of the report to see if something failed during the test.

-- See the DIAGNOSTICS RESULTS section for all tests that were performed, and whether or not your printer passed.

-- Find out the Network Name (SSID) to which your printer is currently configured for connection from the CURRENT CONFIGURATION section.

•• Network Diagnostic Utility (Windows only) can help solve many common network printing issues. Go to: www.hp.com/go/wirelessprinting to download the Network Diagnostic Utility, then run it.