HP 335 Q6377A manual Support and warranty, HP Customer Care by phone

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4 Support and warranty

Note The name of HP's support services may vary by country/region.

If you have a problem, follow these steps:

1.Check the documentation that came with the printer.

–Setup Guide: The HP Photosmart 330 series printer comes with setup instructions that explain how to set up the printer.

–User's Guide: The HP Photosmart 330 series User's Guide describes the basic features of the printer, explains how to use the printer without connecting a computer, and contains hardware troubleshooting information.

–Reference Guide: The HP Photosmart 330 series Reference Guide is the book you are reading. It provides basic information about the printer, including setup, operation, technical support, and warranty. For detailed instructions, see the User's Guide.

–HP Photosmart Printer Help: The onscreen HP Photosmart Printer Help describes how to use the printer with a computer and contains software troubleshooting information.

2.If you are unable to solve the problem using the information in the documentation, visit www.hp.com/support to do the following:

–Access online support pages

–Send HP an e-mail message for answers to your questions

–Connect with an HP technician by using online chat

–Check for software updates

Support options and availability vary by product, country/region, and language.

3.For Europe only: Contact your local point of purchase. If the printer has a hardware failure, you will be asked to bring the printer to where you purchased it. Service is free during the printer limited warranty period. After the warranty period, you will be quoted a service charge.

4.If you are unable to solve the problem using the onscreen Printer Help or HP web sites, call HP Customer Care using the number for your country/region. For a list of country/region phone numbers, see inside the front cover of this guide.

HP Customer Care by phone

While the printer is under warranty, you can obtain free phone support. For more information, see Limited warranty statement, or go to www.hp.com/support to check the duration of your free support.

After the free phone support period, you can obtain help from HP at an additional cost. Contact your HP dealer or call the support phone number for your country/region for support options.

To receive HP support by phone, call the appropriate support phone number for your location. Standard phone company charges apply.

North America: Call 1-800-HP-INVENT (1-800-474-6836). U.S. phone support is available in both English and Spanish languages 24 hours a day, 7 days a week (days

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Contents Reference Guide Page HP Photosmart 330 series Reference Guide Copyrights and trademarks Safety informationTrademarks Regulatory model identification number VCVRA-0508Plastics Environmental statementsPage Contents HP Photosmart 330 series Welcome Finding more informationWhats in the box Printer overview Front of printerInside front of printer Rear of printer Indicator lightsIdle screen Control panelAvailable accessories Internal battery compartmentSelect Photos screen Accessory name Description Printer menuTo use the printer menu To navigate the printer menu Printer menu structure Print OptionsTools Preferences HelpPaper information Paper type How to load Tray to loadType Size Purpose Load paperPrint cartridge information Use the best print cartridge for the jobTo print… Insert this print cartridge Cartridge cradle Insert the cartridge Align the cartridge When you are not using a print cartridgeQuick start Printing with your new printerGetting ready to print Selecting photosPrinting Printing without a computerPrinting photos Supported file formatsInserting memory cards Printing selected photos Getting connected Changing printer preferencesConnection type and what you need What this lets you doPictBridge PictBridge symbol BluetoothHP iPod To use HP Instant Share to send photos Connecting through HP Instant ShareChapter Install the printer software Installing the softwareWindows users Macintosh usersShare Send photos to family and friends without Minimum Chapter HP Customer Care by phone Support and warrantyAdditional warranty options Return to HP repair service North America onlyHP product Duration of limited warranty HP printer limited warranty statementSpecifications System requirementsComponent Windows PC minimum Macintosh minimum Category Specifications Printer specificationsPower supply model number Power consumptionMemory card-supported file FormatsHP 0957-2120 Rest of world AC ± 10% 50/60 Hz ± 3 Hz Hewlett-Packard Company Regulatory notices
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