HP Laser CE461A#ABA manual 186

Page 10

Solve general problems

186

Troubleshooting checklist

186

Factors that affect product performance

187

Basic problem solving

188

Menu map (HP LaserJet P2050 Series Printers only)

190

Troubleshooting process

191

Pre-troubleshooting checklist

191

Tools for troubleshooting

193

Continuous self-test (HP LaserJet P2050 Series only)

193

Half self-test functional check

193

Drum rotation functional check

193

Heating element check

194

High-voltage contacts check

194

Checking the print cartridge contacts

194

Component locations

196

Problem-solve diagrams

202

Repetitive image defect ruler

202

Engine controller PCA

203

Major components

205

PCAs

206

General timing chart

207

Circuit diagram

207

Status-light patterns (HP LaserJet P2030 Series Printers only)

209

Status-alert messages (HP LaserJet P2030 Series Printers only)

215

Interpret control-panel messages (HP LaserJet P2050 Series Printers only)

219

Control-panel messages

219

Event-log messages

227

Print the event log (HP LaserJet P2050 Series Printers only)

227

Print an event log (HP LaserJet P2030 Series Printers only)

227

Event log messages

227

Paper-handling problems

229

Jams

229

Common causes of jams

229

Jam locations

230

Clear jams

230

Internal areas

230

Input trays

235

Output bins

239

Solve image-quality problems

241

Printed page is different from what appeared onscreen

241

Image defect examples

242

Light print or faded

242

Toner specks

243

Dropouts

243

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Contents HP LaserJet P2050 and P2030 Series Printers Page Page Copyright and License Table of contents Control panel Paper and print mediaManage and maintain Removal and replacement Theory of operationSolve problems 186 Parts and diagrams Appendix C Regulatory information Appendix a Service and supportAppendix B Specifications 301