Removing the fuser motor | 222 |
Removing the | 223 |
Removing the air duct and fan | 223 |
Printed circuit assemblies (PCAs) | 225 |
Removing the | 225 |
Removing the | 226 |
Removing the | 226 |
Trays | 229 |
Removing tray 1 (multipurpose tray) | 229 |
Removing optional tray 2 | 230 |
Removing the optional tray 2 pickup roller | 233 |
Replacing the optional tray 2 separation pad | 235 |
6 Troubleshooting |
|
Support strategy | 238 |
Troubleshooting process | 239 |
Troubleshooting checklist | 239 |
244 | |
Alert and warning messages | 244 |
Critical error messages | 253 |
Clearing jams | 256 |
Media jams occur in the device | 256 |
Tips to avoid media jams | 256 |
Where to look for jams | 256 |
To clear a media jam inside the device | 257 |
To clear output area jams | 258 |
Media jams occur in the automatic document feeder (ADF) | 260 |
To clear a media jam from the automatic document feeder (ADF) | 260 |
Print problems | 263 |
Print quality problems | 263 |
Improving print quality | 263 |
Understanding | 263 |
To temporarily change | 263 |
To change | 263 |
Identifying and correcting print defects | 263 |
264 | |
General print quality issues | 265 |
Solving issues with color documents | 271 |
272 | |
272 | |
Solving | 273 |
Performance problems | 274 |
Scan problems | 276 |
Solving scanned image problems | 276 |
Scan quality problems | 277 |
Preventing problems | 277 |
Solving | 278 |
279 | |
Copy problems | 280 |
Preventing problems | 280 |
viii | ENWW |