HP 700 If Media Crumples When You Load it, If Plots Do Not Feed Out Properly From the Plotter

Page 169

Troubleshooting

Solving Media-Handling Problems

If Media Crumples When You Load it

Clear any obstructions in the media path.

Be sure the leading edge is straight and free of tears. Cut a straight edge with the knife if necessary.

If your media is curled, and if both sides are the same, load it with the curved (hollow) side towards you (Certain media types ± for example coated paper ± have a plotting side and a non-plotting side and these must be loaded plotting side down.)

When loading media, hold each edge and push the media into the plotter evenly against the stops until a slight buckle develops evenly across the media. Let go as soon as it starts to feed into the plotter.

If you have just moved the plotter or your media from an environment with a different humidity level, let the media stabilize for at least 15 minutes before loading it.

Roll media only. Open the roll cover and raise the lever. Unload the leading edge of the roll. Push the media all the way to the right so that it is flush against the media stop on the roll core. Then reload the media.

If Plots Do Not Feed Out Properly From the Plotter

Make sure the roll cover is completely closed before you plot.

If The Automatic Cutter Does Not Cut Immediately When a Plot Has Finished

Check the Page format / Margins setting. When this is set to Smaller, the plotter waits until the next plot begins plotting so it can create a 10 mm margin between both plots or nesting sets.

Press the Form Feed and Cut key if you need to cut the media before the ink-drying time has passed or before the next plot begins plotting. Use caution to avoid smearing the ink.

Check the ink-drying time and change if necessary (Device setup / Drying time).

9 TROUBLE- SHOOTING

9-5

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Contents HP DesignJet 700 Plotter HP DesignJet 750C Plus Plotter R N I N G U T I O N HP DesignJet 700 Plotter HP DesignJet 750C Plus Plotter Page Finding Information 750C PlusTo find how to Go to Where To Find the Most Commonly Needed InformationContents Working with Media and Cartridges How Does Rotate Interact with Your Software? To Switch between Color and MonochromeVii Managing Your Plots Quick Guide to Whether Recalibration Is Necessary Reconfiguring the PlotterIf a Sheet Is Ejected When You Switch On the Plotter Using the Documentation to Help Solve ProblemsIf There is a Problem Communicating between Your Computer Solving Problems with Plot Position or ContentIf An ªOut Of Memory/Data Was Lostº Message Is Displayed If the Access Cartridges Key Does Not WorkHP-GL/2 and HP RTL Programming Information To Obtain a Material Safety Data Sheet MsdsXii Xiii WelcomeMedia Print QualitySoftware Applications and Drivers User InterfaceMemory and Upgrades Xvii Front ViewXviii Rear ViewSetting Up Your Plotter Fast Track Fast Track Set up your software Print a test plot Set Up ChecklistSet Up Checklist Done? Roll of HP Coated Paper for the HP DesignJet 750C Plus Task 1 Check That You Have All the Items RequiredFor details of suitable cables, see For details of the memory expansion modules available, seeTask 2 Optional Install Memory Expansion Modules Task 2 Install Memory Expansion Modules OptionalCover plate Task 2 Optional Install Memory Expansion Module R N I N G If English not OK To Load a Roll Task 4 Load MediaEnd cap removed Media path 1838 Sheet load ±±±±±±±± Roll load If you are using the roll supplied with the plotter 0018 To Load a Sheet Enter Task 5 Load the Print Cartridges Task 5 Load the Print CartridgesU T I O N R N I N G 1754 U T I O N Task 6 Optional Print a Demonstration Plot Task 6 Print a Demonstration Plot OptionalOn the front-panel display, go to Demos, as shown below 700 Task 7 Connect the Plotter to Your Computer If You Are Connecting the Plotter Directly to a NetworkTask 7 Connect the Plotter to Your Computer If You Are Connecting the Plotter Directly to Your Computer Task 8 Serial Interface Users Only Configure the Interface Task 8 Configure the Interface Serial Interface UsersSerial RS-232-C Settings To Change the Plotters Serial Interface Settings Menu Mode Get to the routine for defining a new serial configuration Baudrate Switch to the new configuration Task 9 Set Up Your Software Task 9 Set Up Your SoftwareBasic Terminology Publishing system etcTypical Checklist of Tasks to Set Up Your Software For use Supplied Installation Or optional Preference Device Comments Other ApplicationsTask 10 Print a Test Plot Task 10 Print a Test PlotWhich Interface? Extra Tips for Unix UsersExtra Tips For Unix Users Print Spooler Configuration Examples Make sure the plotters baud rate is 9600 and parity is even Select Start the Administration Tool utility from OpenWindowstPage Learning How To Use the Front Panel Display Front Panel Front PanelKeep the plot for later reference Display SectionMenu title Description of the Menus Plot Printing the Menus PlotPrinting the Menus Plot With a Status screen displayed, for instance Entering the Menu SystemPress the Enter key Either the Short Menus screen Or the Full Menus screenNavigating the Menu System Navigating the Menu SystemPalette= ³ Pen settings ³ Merge= ³ Define palette ³ Menu Graphics Used in this Manual Or for changing the language Other Types of ScreensOther Types of Screen Example 1 Changing Margins ExamplesEnter the menu system by pressing the Enter key Press the Enter keyPress the Enter key to display the Margins menu Example 2 Changing the Drying TimePress the Enter key to display the Drying Time menu Page Working With Media and Cartridges Five Important Points about Media Types Choosing MediaChoosing Media Supported Media Types Media Type on Physical Characteristics Physical Characteristics of Media TypesMedia Type on Cost Relative to Cost and Color Support of Media TypesFront-panel Display Each Other Fast Normal Best Combinations of Media Type and Print QualityTypical Media Type Choices by Application Imaging and graphics CAD1 and GIS1Packages Caring For Your Media Caring For Your MediaTo Change a Roll Loading MediaLower the media lever Loading Media1837a Endcap removed Media should wind up from behind the roll R N I N G Sheet load ±±±±±±±± Roll load For advice on media types, see 1840 Media Type Media-Loading Tips Sheet load ±±±±±±±± Roll load For advice on media types, see Compensating for Badly Cut Media To Adjust Skew ToleranceDrying Time Unloading MediaUnloading Media Typical Drying Times minutesDrying Time Selected Result Front Panel To Adjust Drying TimeTo Unload a Sheet After Plotting Either To Remove an Unused SheetReplacing Cartridges When to Replace CartridgesReplace the cartridges in the following three circumstances To check a cartridges ink levelBefore Replacing Cartridges To Replace a Cartridge Black Yellow Cyan Magenta Cartridges label with the color of the dot above the stall For the HP DesignJet 750C Plus, match the colorControlling the Page Format Size Relative dimensionsExplained on Standard media sizes, seeDo You Need to Adjust the Page Size in the Front Panel? Size Comments Front Panel To Adjust the Page Size from the Front PanelSize and Nesting Roll Media Only Size and Clipped PlotsAdjusting the Margins Roll Media Only Adjusting the Margins Roll Media OnlyMargins and Automatic Cutting Smaller MarginsRotating a Drawing from the Front Panel Rotating a PlotTo Rotate a Plot from the Front Panel Rotating a PlotRotate Feature and Clipped Plots Exactly What Is Rotated?How Does Rotate Interact with Your Software? Plotting a Mirror Image Plotting a Mirror ImageControlling a Plots Overall Appearance Ways To Control the Plots Appearance Ways to Control the Plots AppearanceHP DesignJet 700 any of the plotters 11 pen shades To See the Current Palette SettingsThrough Palette Plot, as explained on255,0,255 To See the Colors Available for a PaletteAvailable Options To Change the Palette SettingsPalette Comments To Change the Selection of the Current PaletteChanging the Treatment of Overlapping Lines Merge Feature Changing the Treatment of Overlapping Lines Merge FeatureChanging the Overall Lightness/Darkness of a Plot Changing the Overall Lightness/Darkness of a PlotPrinting Color Drawings in Monochrome Printing Color Drawings in MonochromeTo Switch between Color and Monochrome Choosing an Appropriate Print Quality Affects next plot sent Choosing an Appropriate Print QualityNormal 600 x 600 300 xBest 600 x 600 ColorAffects next plot sent. To Change the Print Quality Improving Line Quality and Graphics Detail  Page Managing Your Plots Managing Plots Currently Being Printed or Drying To Cancel a PlotTo Cut a Plot Before Drying Is Complete Roll Media Only To resume printing, press Pause again To Pause while Printing a Series of PlotsManaging Plots Not Yet Printed The Queue To Start Printing a Plot That is Waiting for a TimeoutManaging Plots Not Yet Printed The Queue What is the Queue? To Identify a Page in the Queue To Prioritize a Page in the Queue To See the Size of a Page in the QueueTo Delete a Page from the Queue Statistic CommentsTo Make Copies of a Page in the Queue Replot an Image Using the Plotters Memory Replot an Image Using the Plotters MemoryAvoiding Media Waste by Nesting Pages Roll Media Only What is Nesting?Avoiding Media Waste by Nesting Pages Roll Media Only Which Pages Qualify for Nesting? When Does the Plotter Try to Nest Pages?Which Pages May be Rotated? Either all are 300 dpi or all are 600 dpi ± seeTo Turn Nesting On or Off and Choose the Nesting Method Nest Setting Plotters Response SelectedWhat Happens to Nesting if you Turn Queueing Off? How Long Does the Plotter Wait for Another File?Getting the Best from Nesting Nesting and Margins Nesting and the Rotate FeaturePage Reconfiguring Your Plotter To See the Current Overall Configuration of the Plotter To See the Current Overall Configuration of the PlotterTo See the Current Configuration of the Front-Panel Settings To Change the Front-Panel Settings To Change the Front-Panel SettingsRecalibrating the Plotter for Accuracy When to Recalibrate the PlotterQuick Guide to Whether Recalibration is Necessary Recalibrating the Plotter for AccuracyFrom the Accuracy menu, choose Restore factory. Thats all To Restore the Factorys CalibrationTo Recalibrate the Plotter Graphics Comments Language To Change the Graphics Language SettingGraphics Language and Networks To Change the I/O Timeout Setting Changing the Interface SettingsTo Change the Serial Interface Settings Changing the Interface Settings and I/O Timeout SettingTo Upgrade Your Plotter with More Memory To Upgrade Your Plotter with More MemoryFile Size and Memory Usage To Upgrade Your Plotter with the Postscript Option To Upgrade Your Plotter with the Postscript OptionTo Upgrade Your Plotter with a Network Interface To Upgrade Your Plotter with a Network InterfaceHP JetDirect Print Server Maintaining Your Plotter Replacing the Print Cartridges and Cleaning the Plotter Cleaning the PlotterReplacing the Print Cartridges ªNormalº Plotter Use ªNormalº Plotter UseTo Print the Service Configuration Plot Troubleshooting Using the Documentation to Help Solve Problems Using the Documentation to Help Solve ProblemsLocating the Source of Problem Locating the Source of the ProblemSolving Media-Handling Problems Solving Media-Handling ProblemsHave you Roll mediaIf Plots Do Not Feed Out Properly From the Plotter If Media Crumples When You Load itIf the Automatic Cutter Does Not Work If a Sheet Is Ejected When You Switch On the PlotterIf Plots Fall on the Floor After Being Cut If Plots Do Not Stack Properly in the BinIf Brand New Cartridges Have Problems Solving Print-Cartridge ProblemsSolving Print-Cartridge Problems Clearing a Media Jam Clearing a Media JamSolving Communication Problems Solving Communication ProblemsSolving Problems with Plot Position or Content Solving Problems with Plot Position or ContentIf the Plot Is Completely Blank If the Output Contains Only a Partial Plot If a Long-Axis Plot Is Clipped If the Plot Is ClippedIf the Plot Is Unexpectedly Rotated Check the front-panel Page format / Mirror settingIf the Plot Is a Mirror Image of Your Drawing If the Plot Is InaccurateIf the Plot Is Distorted or Unintelligible If Pen Settings Seem To Have No EffectIf One Plot Overlays Another Plot on the Same Sheet Trouble Shooting Solving Print-Quality Problems Solving Print-Quality ProblemsIf the Color Is Not as Expected If There Are White Streaks in Solid Fill AreasIf There are Other Gaps in Solid Areas or in Lines If There are Slightly Warped Lines If There are Jagged Vertical or Horizontal LinesIf There are Color ªShadowsº If One or More Cartridges are not Printing at AllIf There are Blotchy Areas Uneven Fill Density If There are Blurred Lines Ink ªBleedsº from LinesIf the Plot Is Too Dark or the Color Too Saturated If Ink Smears After You Remove a Plot If There Is Pronounced Banding in Area FillsIf the Access Cartridges Key Does Not Work Solving Front-Panel ProblemsSolving Front-Panel Problems If None of the Front-Panel Keys WorkIf an ªOut Of Memory/Data Was Lostº Message Is Displayed If a ªSystem Errorº Message Is DisplayedCorrectly and that there is power available at the socket Solving Miscellaneous ProblemsIf the Plotter Does not Plot If the Plotter Seems Too SlowIf the Plotter Waits Too Long to Plot a Nest Change the Nest wait setting. SeeIf the Bail Black Metal Bar Does Not Lower All the Way What to Do Before You Call Getting HelpIf a Repair Is Needed Getting HelpPage 10-1 Front-Panel MessagesMessages are listed in alphabetical order Front-Panel Messages10-2 Message Explanation and ActionContinue 10-3Reload 10-4Plotter 10-510-6 11-1 ReferencePlotter Specifications Plotter SpecificationsFunctional Specifications 11-211-3 Plotter Specifications Functional SpecificationsPower Specifications Plotter Specifications Environmental SpecificationsAcoustic Specifications 11-411-5 Safety SpecificationsMedia 11-6Below are the parallel and serial interface specifications Interface SpecificationsInterface Specifications Serial RS-232-C Interface Pin Wire/Signal Name Source11-8 Interface CablesInterface Cables Cables for PCsCables for Unix systems 11-9Regulatory Notices To Obtain a Material Safety Data Sheet MsdsElectromagnetic Compatibility EMC Dept. MSDS, Cupertino, CA 95014, U.S.ALpA 70 dB am Arbeitsplatz im Normalbetrieb nach DIN 45635 T Telecommunications StatementHP C4705A, HP C4706A, C4708A, C4709A InkJet PlotterHP JetDirect network interface card IEC 950 1991 + A1, A2 / EN 60950 1992 + A1, A2Users Guide and Quick Reference Guide Chinese C4705-60030 Ordering Accessories11-13 Drivers 11-14HP Part Number Media SuppliesSpindle Assembly Ordering Accessories HP Part Number Network InterfaceA0-size C3173A A1-size C3172A 11-15HP-GL/2 and HP RTL Programming Information How to Order Supplies and AccessoriesIs 800 538 11-16 12-1 GlossaryGlossary 12±3 Glossary Index Index Options Index USA Manual Part Number C4705-90031 Edition 1, September English Customer re-order number C4705-60021
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