Solving Repeated Paper Jams
If paper jams occur frequently, try the following:
•Check all the paper jam locations. A piece of paper might be stuck somewhere in the printer.
•Check that paper is correctly loaded in the trays, that the trays are correctly adjusted for the loaded paper size, and that the trays are not overfilled.
•Check that all trays and paper handling accessories are completely inserted into the printer. (If a tray is opened during a print job, this might cause a paper jam.)
•Check that all covers and doors are closed. (If a cover or door is opened during a print job, this might cause a paper jam.)
•Try printing to a different output bin.
•The sheets might be sticking together. Try bending the stack to separate each sheet. Do not fan the stack.
•If you are printing from Tray 1, try feeding fewer sheets of paper or fewer envelopes at a time.
•If you are printing from the envelope feeder, make sure it is loaded correctly, pushing the bottom envelope in slightly farther than the top envelopes.
Continued on the next page.
EN | Paper Jams – 23 |