Plantronics CS50 Headset Controls Base Indicator Lights, Troubleshooting for CS60-USB, Flash

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HEADSET CONTROLS

BASE INDICATOR LIGHTS

Status indicator light (green)

Charge indicator light (red)

Key

Feature

Action

Tone

 

Listening volume

Rock back and forth

Ascending/descending

 

tones, 2 tones at limit

 

 

 

Smart button

Mute

Press straight in and hold for more than 2 seconds

Short key press

3 tones every 15 seconds

straight in

 

Action

Light

Charging

Red light illuminates brightly

 

 

Fully charged

Red light goes off

 

 

Muted

Green light flashes quickly

 

 

Headset not in base

Red light illuminates softly

 

 

Headset link active

Green light flashes slowly

Flash

Rock in one direction

for more than 2 seconds

 

Headset link inactive

Solid green light

 

 

 

 

Making/answering/

Short key press

ending calls

 

Low battery warning Return headset

Mid tone

TROUBLESHOOTING FOR CS60-USB

(5 minutes of talk time to charging cradle remaining)

Out of range warning Move closer to base

when on an active call

1 tone every 10 seconds

2 tones before range limit.

3 tones beyond range limit and active call will be suspended. 1 tone will sound when returning within range; call will be re-established if within 15 minutes

Problem

I've plugged everything in but the indicator lights won’t come on.

Solution

Check that the USB cable is connected to a powered computer.

Check that the computer is turned on and not in standby or hibernation mode.

If using a USB hub, check that the AC power supply is correctly connected and that the hub can supply 250 mA to charge the headset.

If using the AC charger, check that the AC charger jack is connected to the base unit, that the AC charger is securely connected to a working wall outlet and that it is the model supplied by Plantronics.

Incoming call

Press call control

3 repetitive tones

notification

button to answer call

 

14

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Contents Page Plantronics CS50/60-USB Register Your Product Online Package Contents Table of ContentsFront FeaturesBack and side HeadsetCharging SetupPositioning 30CMConfiguration and Status Using CS50/60-USB with Microsoft Office CommunicatorFeature System Tray IconsMAKING/ANSWERING/ENDING Calls Adjusting FITMuting a Call Initiating Smart Button Adjusting VOLUME, Initiating Flash Travelling with CS60-USBTroubleshooting for CS60-USB Headset Controls Base Indicator LightsProblem SolutionProblem Solution Battery Replacement System ResetSubscription Technical Assistance Maintenance
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CS50, CS60 specifications

The Plantronics CS60 is a sophisticated wireless headset designed for professionals who require mobility and efficiency in their communication environment. Ideal for use in offices, call centers, and remote work settings, it offers a combination of comfort, advanced technology, and superior audio quality.

One of the standout features of the CS60 is its impressive wireless range, allowing users to move freely within a radius of up to 300 feet from the base station. This significant range minimizes the need for tethered communication and enhances productivity, especially in dynamic work environments. The headset employs DECT (Digital Enhanced Cordless Telecommunications) technology, which not only provides a reliable connection but also minimizes interference from other devices, ensuring crystal-clear audio quality.

Comfort is a critical aspect of the CS60 design. The headset comes with a lightweight frame that makes it comfortable to wear for extended periods. Its adjustable headband and the choice of ear loops or over-the-ear cushions cater to individual preferences, making it suitable for users with different ear sizes and comfort needs. Furthermore, the CS60 incorporates noise-canceling technology, which helps to reduce background noise, allowing for clearer conversations and improved focus during calls.

Another notable characteristic of the CS60 is its battery life. The headset boasts up to 8 hours of talk time on a single charge, making it reliable for long work sessions and reducing the need for frequent recharging. Additionally, the charging base is designed for convenience, allowing users to dock the headset easily when not in use.

The CS60 also features intuitive call management controls, enabling users to answer, end, and mute calls effortlessly. Integration with various phone systems is seamless, as it is compatible with a wide range of devices, including desk phones, softphones, and mobile phones. The headset can be connected using a simple plug-and-play setup.

In summary, the Plantronics CS60 headset is a powerful communication tool, enriching the user experience with its combination of comfort, advanced wireless technology, and exceptional audio performance. It is an ideal choice for professionals seeking to enhance their productivity while maintaining clear and effective communication.