chapter 2
| Problem | Possible cause | Solution | |
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| Windows 98 only | Your USB cable may not be | 1 | Turn off the printer and |
english | When I connect a USB cable | working or may not be connected |
| disconnect the USB cable from |
between the printer and my | properly. |
| the printer. | |
Wizard does not appear. |
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| printer. | |
| computer, the Add New Hardware |
| 2 | Unplug the power cord from the |
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| 3 | Wait about 10 seconds. |
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| 4 | Plug the power cord into the |
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| printer and turn on the printer. |
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| 5 | Reconnect the USB cable to the |
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| printer. |
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| If you are still having problems, try | |
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| using another USB cable. | |
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| OR | |
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| 1 | Click Start, Settings, Control |
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| Panel. |
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| 2 | |
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| 3 | Click the Device Manager tab. |
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| 4 | Click the (+) icon next to the |
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| Universal Serial Bus controllers |
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| option. If you see a USB host |
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| controller and a USB root hub |
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| listed, USB is probably enabled. |
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| If you do not see these devices |
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| listed, refer to your computer’s |
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| documentation or contact the |
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| computer manufacturer for more |
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| information about enabling and |
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| setting up USB. |
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14 | hp photosmart 7900 series |