HP H2200 manual ActiveSync

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Troubleshooting

ActiveSync

For more information on Microsoft ActiveSync, refer to Chapter 2, “Using ActiveSync.”

ProblemSolution

I cannot connect to my computer using the cable or the USB Synchronization Cradle/Charger.

•Be sure you have installed Microsoft ActiveSync 3.7 or higher on your host computer before connecting your iPAQ Pocket PC to it.

•Be sure your iPAQ Pocket PC is connected to the sync cable or inserted in the USB Synchronization Cradle/Charger, and that the sync cable or cradle is connected to your computer.

•Be sure your iPAQ Pocket PC is securely seated in the synchronization cradle and is making contact with the cradle connector.

•If you are using a serial cable, be sure it is plugged into the COM port on your host computer.

•If you are using a USB cable, be sure you are running Microsoft Windows 98SE, Me, 2000, or XP and that you have installed Microsoft ActiveSync 3.7 or a later version on your computer.

I connected my iPAQ Pocket PC before installing Microsoft ActiveSync.

1.Disconnect the USB or serial cable from your computer.

2.If you have Windows 98SE, Me, 2000, or XP, uninstall the USB or the serial device record.

3.Install Microsoft ActiveSync 3.7 or higher.

4.Reconnect the iPAQ Pocket PC cable or USB Synchronization Cradle/Charger.

9–4	User’s Guide

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Contents User’s Guide Page Contents Managing the Battery Learning the BasicsConnecting to the Internet Using BluetoothLearning Input Methods Expansion CardsTroubleshooting Specifications Regulatory NoticesIndex Getting to Know Your iPAQ Pocket PC Hp iPAQ Software FunctionsGetting to Know Your iPAQ Pocket PC Microsoft Pocket PC Software Functions Pictures Using the Stylus Setting the Date and Time Setting the Time for Home and Visiting LocationsSetting the Date From the Today screen, tap Start Settings Owner InformationEntering Owner Information Resetting the Unit Performing a Normal ResetPerforming a Full Reset Aligning the Screen Routine Care Using ActiveSync Connecting to a Computer Synchronizing with Your ComputerUsing the Serial Infrared IR Connection Changing Synchronization Settings Copying Files Microsoft ActiveSync Click ExploreInstalling Applications Backing up and RestoringSynchronizing Links Sending and Receiving E-mailRequesting Meetings Managing the Battery Installing the BatteryManaging the Battery Managing the Battery Managing the Battery Removing the Battery ChargingCharging with the AC Adapter and Charger Adapter Managing the Battery Managing the Battery Preserving Battery Time Adjusting the Standby SettingManaging the Battery Changing the Backlight Settings Disabling Auto Power On for Application ButtonsBacklight Manually Monitoring the Battery Using the Today Screen Learning the BasicsNavigation Bar and Command Bar Status Icons Pop-Up Menus Creating information Customizing the Today Screen Learning the Basics Using Applications Opening ApplicationsMinimizing Applications Tap Start ProgramsClosing Applications Closing with iTaskClosing Manually ActivateInstalling Applications Using iPAQ Image ViewerLocating an Image Viewing Image InformationChanging the View From the Start menu, tap Programs iPAQ Image ViewerCreating a Slide Show To create a slide show Tap File, then Save Show Settings or Save Show Settings As Saving a Slide ShowOpening a Slide Show Sorting Image FilesViewing a Slide Show Manual Advance, Automatic Advance, or Automatic Advance LoopBackup/Restore using iPAQ Backup Backing Up InformationUsing iPAQ File Store Folder Backup/Restore Using ActiveSyncClick Backup Now or Restore Now Learning the Basics Learning Input Methods Changing Word Suggestion Options Tap the Word Completion tabLearning Input Methods Using the On-Screen Keyboard Writing with the Stylus and the Letter Recognizer Tap Letter RecognizerLearning Input Methods Writing with the Stylus Microsoft Transcriber Writing with the Stylus and Block Recognizer Tap Block RecognizerDrawing and Writing on the Screen Converting Writing to TextTap Tools Tap Recognize Installing an Expansion Card Expansion CardsExpansion Cards Removing a CompactFlash CF Expansion Card Removing a Secure Digital SD Expansion CardViewing the Content of Memory Cards From the Start menu, tap Programs File ExplorerConnecting to the Internet Using a Modem Card Connecting to the Internet Connecting to the Internet Connecting to a Private Network Tap Start Settings Connections tab Connections iconTap OK Finish Entering an Internet Address Using a Favorites List From the Start menu, tap Internet Explorer Address BarFrom the Start menu, tap Internet Explorer Using Bluetooth Getting Acquainted with Bluetooth Following Bluetooth terms are used throughout this chapter Understanding TermsSupported Services FAXWorking with Bluetooth Settings Opening Bluetooth SettingsTurning on Bluetooth Setting Accessibility Properties Entering a Device NameAllowing Connections Allowing All Devices to ConnectAllowing Paired Devices to Connect Allowing Others to Locate Your DeviceSelect Other devices can discover me Enabling Bluetooth Services Automatically Enabling ServicesSettings Requiring Authorization to Access Services Secure Connections using a Passkey or BondSetting a Shared Folder Settings Tap the File Transfer tabUnderstanding Profiles Creating a ProfileActivating a Profile Saving Configuration Settings in a Profile Renaming a ProfileTap Enter Working with Bluetooth Manager Deleting a ProfileOpening Bluetooth Manager Pairing DevicesFrom the Today screen, tap Start Bluetooth Manager Bluetooth ManagerTo pair devices Connecting to Other Devices Unpairing DevicesIdentifying the Communications Port Tap RemoveEstablishing an ActiveSync Connection Using Dial-Up Networking Establishing a Serial ConnectionDial-Up Networking Tap New Connection Working with Files Join a Personal Area NetworkEstablishing a Cell Phone Partnership Creating a File Transfer Connection Sending FilesCreating a Folder on a Remote Device Tap File, then Tap Send a File…Settings Tap the Information Exchange tab Selecting Business Card InformationReceiving a File from a Remote Device Deleting a File from a Remote DeviceUsing Business Cards Tap the My business card vCard iconSending Business Cards Requesting Business CardsOpening a Connection Viewing Connection StatusExchanging Business Cards Closing a Connection Viewing Connection InformationWorking with Connections Creating a ShortcutDeleting a Shortcut Viewing ShortcutsTroubleshooting ProblemSolutionProblem Solution Tap Start Settings Personal tab Password to be ActiveSync It may be necessary to synchronize your iPAQ Pocket PC with Bluetooth Expansion Cards Regulatory Notices Federal Communications Commission NoticeModifications CablesCanadian Notice Japanese NoticeAvis Canadien 0682 European Union NoticeBattery Warning Equipment WarningWireless Notices Regulatory Wireless NoticeCanadian Regulatory Wireless Notice Airline Travel NoticeRegulatory Notices Specifications System SpecificationsPhysical Specifications Operating EnvironmentIndex Index Pocket Internet Explorer Index-4 Index-5

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