HP 13 x2 Pro manual Running on external AC power, Troubleshooting power problems

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Running on external AC power

For information on connecting to AC power, refer to the Setup Instructions poster provided in the computer box.

The computer does not use battery power when the computer is connected to AC power with an approved AC adapter or an optional docking/expansion device.

WARNING! To reduce potential safety issues, use only the AC adapter provided with the computer, a replacement AC adapter provided by HP, or a compatible AC adapter purchased from HP.

Connect the computer to AC power under any of the following conditions:

WARNING! Do not charge the computer battery while you are aboard aircraft.

●When charging or calibrating a battery

●When installing or modifying system software

●When writing information to a disc (select models only)

●When running Disk Defragmenter on computers with internal hard drives

●When performing a backup or recovery

When you connect the computer to AC power:

●The battery begins to charge.

●The display brightness increases.

●The power meter icon on the Windows desktop changes appearance. When you disconnect AC power, the following events occur:

●The computer switches to battery power.

●The display brightness automatically decreases to save battery life.

●The power meter icon on the Windows desktop changes appearance.

Troubleshooting power problems

Test the AC adapter if the computer exhibits any of the following symptoms when it is connected to AC power:

●The computer does not turn on.

●The display does not turn on.

●The power lights are off.

ENWW

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Contents User Guide Product notice Safety warning notice Iv Safety warning notice Table of contents Enjoying entertainment features Vii Maintaining your computer Input power Operating environment Enww Visit the HP Apps Store Starting rightBest practices Fun things to do Help and Support More HP resourcesEnww Locating software Getting to know your computerFinding your hardware and software information Locating hardwareComponent Description Right sideLeft side Display TouchPad TopInitiating Sleep and Hibernation on LightsInformation, see Initiating Sleep and Hibernation on ButtonsFn key KeysBottom Labels Model number select models only Revision number Using the wireless button Connecting to a networkConnecting to a wireless network Using the wireless controlsUsing operating system controls Sharing data and drives and accessing softwareUsing an Internet service provider Using a WlanSetting up a Wlan Connecting to a Wlan Configuring a wireless routerProtecting your Wlan Using Bluetooth wireless devices select models only Multimedia features Enjoying entertainment featuresUsing the webcam Editing media in Adobe Photoshop Lightroom Using audioSpecial features Connecting speakersAccessing Beats Audio Control Panel Connecting headphones and microphonesUsing Beats Audio Testing your audio featuresConnecting video devices using an Hdmi cable Using videoSetting up Hdmi audio Connecting a digital display device View media in high-resolution display select models only Navigating the screen Using the TouchPad and gesturesSelecting and opening Scrolling Pinching/zooming Right-click Rotating Flicking Close an app Display and select a charm Edge swipesReveal and select open apps Display the Customize icon Switch between open apps Selecting Using touch screen gesturesScrolling and moving objects Pinching/zooming Display the charms Access open appsUsing the keys Using the keyboard and mouseUsing the action keys Icon Key Description Using the hot keysDisplaying the Start menu Using voice navigationWindows essential tasks Displaying the Start buttonDisplaying open apps Switching between open appsDisplaying all apps Opening appsCreating an app group Searching for apps, settings, or filesDisplaying charms Moving an appLocking the computer Downloading apps from the Windows StoreShortcut Key Description Using Windows shortcut keysTab Initiating Sleep and Hibernation Managing powerIntel Rapid Start Technology select models only Manually initiating and exiting Sleep Setting password protection on wakeupFinding battery information Using the power meter and power settingsRunning on battery power Factory-sealed batteryIdentifying low battery levels Conserving battery powerResolving a low battery level Troubleshooting power problems Running on external AC powerHP CoolSense select models only Shutting down turning off the computer Updating programs and drivers Cleaning your computerCleaning procedures Maintaining your computerTraveling with or shipping your computer Cleaning the display All-in-Ones or NotebooksCleaning the sides or cover Cleaning the TouchPad, keyboard, or mouseEnww Securing your computer and information Using passwordsSetting Setup Utility Bios passwords Setting Windows passwordsUsing antivirus software Using Internet security softwareTPM Embedded Security device select models only Installing critical security updates Installing software updatesSecuring your wireless network Using firewall softwareBacking up your software applications and information Using an optional security cable lockUpdating the Bios Starting Setup Utility BiosDetermining the Bios version Downloading a Bios update Using HP PC Hardware Diagnostics UefiDiagnostic section, click HP Uefi Support Environment Downloading HP PC Hardware Diagnostics Uefi to a USB deviceCreating recovery media and backups Backing up, restoring, and recoveringCreating HP Recovery media Restore and recovery Using the HP Recovery partition select models only Recovering using HP Recovery ManagerWhat you need to know Using HP Recovery media to recover Removing the HP Recovery partitionChanging the computer boot order Input power SpecificationsOperating environment Electrostatic Discharge Index BiosWlan Enww

13 x2 Pro specifications

The HP 13 x2 Pro is a versatile 2-in-1 device that merges the functionalities of a laptop and a tablet, catering to professionals and on-the-go users alike. This device stands out with its innovative design, powerful performance, and a range of features tailored for productivity and convenience.

One of the defining characteristics of the HP 13 x2 Pro is its detachable keyboard, allowing users to seamlessly switch between laptop and tablet modes. The magnetic connection ensures stability and ease of use, while the responsive keys of the keyboard provide a comfortable typing experience. The 13-inch Full HD display delivers vibrant visuals and bright colors, making it ideal for presentations, content consumption, and creative work. The touchscreen interface enhances user interactivity, ensuring that navigating through applications is intuitive and fluid.

Under the hood, the HP 13 x2 Pro is powered by the latest Intel processors, which deliver remarkable performance for demanding tasks. Coupled with ample RAM options, users can run multiple applications simultaneously without experiencing lag. The solid-state drive (SSD) storage options ensure quick boot times and fast data access, significantly improving overall efficiency.

In terms of connectivity, the HP 13 x2 Pro is equipped with USB-C ports, ensuring compatibility with modern peripherals and enabling fast data transfer. The optional LTE capability further enhances its connectivity, allowing users to stay connected to the internet even when Wi-Fi is not available.

Battery life is another highlight of the HP 13 x2 Pro, with the device designed to last through a full day’s work on a single charge. This feature is particularly beneficial for professionals who require reliable performance during long meetings or while traveling.

Security is also a priority with the HP 13 x2 Pro, offering features such as a fingerprint reader and facial recognition technology, ensuring that user data remains secure.

Overall, the HP 13 x2 Pro is an exceptionally adaptable device that combines portability, power, and security, making it an excellent choice for professionals seeking efficiency without compromising functionality.
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