Maintenance and Service Guide
HP Special Edition L2000 Notebook PC Compaq Presario V2000 Notebook PC
Document Part Number: 393671-001
✎The information and procedures included in this Maintenance and Service Guide apply to all HP Special Edition L2000 Notebook PC models and Compaq Presario V2000 Notebook PC models equipped with AMD processors.
July 2005
This guide is a troubleshooting reference used for maintaining and servicing the notebook. It provides comprehensive information on identifying notebook features, components, and spare parts; troubleshooting notebook problems; and performing notebook disassembly procedures.
Maintenance and Service Guide
Page
Contents
Removal and Replacement Procedures
Product Description
Features
Product Description
Resetting the Notebook
Power Management
External Components
Component Function
Front Components
Right-Side Components
Right-Side Components
Rear Panel Components
Left-Side Components
Keyboard Components
Fn key
Keyboard Components
Top Components
Top Components
TouchPad Components
TouchPad Components
Bottom Components
Label areas
Design Overview
Computer Setup
Troubleshooting
Accessing Computer Setup
Computer Setup Defaults
Security Menu
Main Menu
Select To Do This
Advanced Menu
Selecting from the Advanced Menu
Exit Menu
Troubleshooting Flowcharts Overview
Troubleshooting Flowcharts
Flowchart 2.14-No OS Loading, Optical Drive
Flowchart No Power Part
Flowchart 2.1-Initial Troubleshooting
Flowchart 2.2-No Power, Part
Flowchart 2.3-No Power, Part
External
Flowchart 2.4-No Power, Part
Flowchart 2.5-No Power, Part
Flowchart 2.6-No Video, Part
Flowchart No Video Part
Flowchart 2.7-No Video, Part
Reseat power Cord in docking Device Power outlet
Flowchart 2.8-Nonfunctioning Docking Device if applicable
Flowchart 2.9-No Operating System OS Loading
Loading
Flowchart 2.10-No OS Loading, Hard Drive, Part
Flowchart No OS Loading Hard Drive, Part
Flowchart 2.11-No OS Loading, Hard Drive, Part
Flowchart 2.12-No OS Loading, Hard Drive, Part
System board
Flowchart 2.13-No OS Loading, Diskette Drive
Flowchart 2.14-No OS Loading, Optical Drive
Flowchart 2.15-No Audio, Part
Flowchart 2.16-No Audio, Part
Cmos
Flowchart 2.17-Nonfunctioning Device
Flowchart 2.18-Nonfunctioning Keyboard
Pointing device Not operating Properly Connect notebook
Flowchart 2.19-Nonfunctioning Pointing Device
Flowchart 2.20-No Network/Modem Connection
Serial Number Location
Illustrated Parts Catalog
Illustrated Parts Catalog
Keyboards
Spare Parts Notebook Major Components
Illustrated Parts Catalog
USB/S-Video controller board for use on
Video controller board for use on defeatured
Illustrated Parts Catalog
Speaker assembly
Broadcomm Bluetooth Wlan module
Battery packs
Base enclosure
Illustrated Parts Catalog
Miscellaneous Plastics Kit
Mini PCI 802.11b/g Wlan communications card
Mass Storage Devices Spare Part Number Information
Mass Storage Devices
USB digital drive not illustrated
Optical drives
Miscellaneous Plastics Kit Spare Part Number
Miscellaneous Plastics Kit
Spare Parts Miscellaneous not illustrated
Miscellaneous
Spare Part
Spare Parts Sequential Part Number Listing
Sequential Part Number Listing
Spare Part Number Description
USB/S-Video controller board for use on full-featured models
Wireless capability includes wireless button and light
Spare Parts Sequential Part Number Listing
Spare Parts Sequential Part Number Listing
Tools Required
Service Considerations
Plastic Parts
Preventing Damage to Removable Drives
Preventing Electrostatic Damage
Packaging and Transporting Precautions
Use the following grounding precautions at workstations
Workstation Precautions
Grounding Equipment and Methods
Removal and Replacement Preliminaries
Static-Shielding Materials
Typical Electrostatic Voltage Levels
Relative Humidity Event 10% 40% 55%
Material Use Voltage Protection Level
Removal and Replacement Procedures
Serial Number
Disassembly Sequence Chart
Disassembly Sequence Chart
# of Screws Removed
Battery Pack Spare Part Number Information
Preparing the Notebook for Disassembly
Reverse the above procedure to install the battery pack
Hard Drive Spare Part Number Information
Hard Drive
Removing the Hard Drive Cover
Removing the Hard Drive
Removing the Hard Drive Frame and Connector
Feet attach to the base enclosure as illustrated below
Memory Module Spare Part Number Information
Memory Module
Removing the Memory Module Compartment Cover
Reverse the above procedure to install a memory module
Mini PCI Communications Module Spare Part Number Information
Mini PCI Communications Module
Removing the Mini PCI Compartment Cover
Removing a Mini PCI Communications Module
Optical Drive Spare Part Number Information
Optical Drive
Reverse the above procedure to install an optical drive
Switch Cover Spare Part Number Information
Switch Cover
Remove the switch cover
Keyboard Spare Part Number Information
Keyboard
Releasing the Keyboard
Disconnecting the Keyboard Cable
Display Assembly Spare Part Number Information
Display Assembly
Disconnecting the Wireless Antenna Cables
Removal and Replacement Procedures
Reverse the above procedure to install the display assembly
Base Enclosure Spare Part Number Information
Base Enclosure
Removing the Base Enclosure Screws, Part
Lift the base enclosure straight up and remove it
USB/S-Video Controller Board Spare Part Number Information
13 USB/S-Video Controller Board
Removing the USB/S-Video Controller Board
Bluetooth Module Spare Part Number Information
Bluetooth Module
Reverse the above procedure to install the Bluetooth module
Speaker Assembly Spare Part Number Information
Speaker Assembly
RTC Battery
Remove the RTC battery from the socket on the system board
Fan Assembly Spare Part Number Information
Fan Assembly
Reverse the above procedure to install the fan assembly
Processor Spare Part Number Information
Processor
Reverse the above procedure to install a processor
System Board Spare Part Number Information
System Board
Disconnecting the TouchPad Cable
Removal and Replacement Procedures
Releasing the System Board, Part
Reverse the above procedure to install the system board
LED Board Spare Part Number Information
LED Board
Reverse the above procedure to install the LED board
Stand-alone power requirements
Dimensions
Temperature
Relative humidity noncondensing
Shock
Maximum altitude unpressurized
Random Vibration
Inch, WXGA, SVA Display
Hard Drives
Energy
Primary 6-cell, Li-Ion Battery Pack
Applicable disc Read Write
DVD/CD-RW Combo Drive
Center hole diameter
Disc diameter
Disc thickness
Access time
Track pitch
Audio output level
DVD±RW/R and CD-RW Combo Drive
DVD
Applicable disc
Max DVD-ROM Drive
Cache buffer
Hardware DMA System Function
System DMA
Hardware IRQ System Function
System Interrupts
IRQ12
Address hex
System I/O Addresses
System I/O Addresses
NIC
Memory Map Address hex
System Memory Map
System Memory Map
NIC
Table A-1 Audio-In Microphone
Pin Signal
Table A-3 Universal Serial Bus
Table A-2 Audio-Out Headphone
Table A-4 Video-Out
Table A-5 External Monitor
Table A-6 RJ-45 Network
Table A-7 RJ-11 Modem
Conductor Power Cord Set
Power Cord Set Requirements
General Requirements
Country-Specific Requirements
Conductor Power Cord Set Requirements
Country Accredited Agency Applicable Note Number
Kema
Table C-1 Phillips PM3.0×4.0 Screw
Color Qty Length Thread Width Silver Where used
Head
Head Color Qty. Length Thread Width
Table C-2 Phillips PM2.0×6.0 Captive Screw
Table C-3 Phillips PM2.0×6.0 Screw
Color Qty Length Thread Width Black Where used
Table C-4 Phillips PM2.0×8.0 Screw
Phillips PM2.0×8.0 Screw Locations
Table C-5 Phillips PM2.0×5.0 Screw
Table C-5 Phillips PM2.0×5.0 Screw
Table C-5 Phillips PM2.0×5.0 Screw
Phillips PM2.0×5.0 Screw Location
Table C-5 Phillips PM2.0×5.0 Screw
Table C-5 Phillips PM2.0×5.0 Screw
Table C-6 Phillips PM2.0×4.0 Screw
Table C-7 Phillips PM1.5×3.5 Screw
Head
Index
Index
Index-3
Index-4
Index-5
Index-6
