HP X1063AP, X1027AP, X1026AP, X1023AP, X1020EA, X1018CL Flowchart 2.19-No Network/Modem Connection

Page 67

Troubleshooting

Flowchart 2.19—No Network/Modem Connection

No network or modem connection.

N

Network

or modem

jack active?

Y

Y

Digital

line?

N

N

NIC/modem

configured

in OS?

Y

Disconnect all

power from

the notebook

and open.

Reseat

NIC/modem

(if applicable).

Replace jack or have jack activated.

Connect

to nondigital

line.

Reload

drivers and reconfigure.

Y

OK?

N

Replace

NIC/modem

(if applicable).

Y

OK?

N

Replace system board.

Done

Done

2–26

Maintenance and Service Guide

Page 66 Page 68
Image 67
Page 66 Page 68
Contents Maintenance and Service Guide Page Contents Removal and Replacement Procedures Removal and Replacement PreliminariesScrew Listing Index Product Description Key Description Options ModelsKey Model Naming Convention HP Pavilion zt3000 ModelsDR254A UUF DR259A UUF HP Compaq nx7000 Models DM945A UUF DG705A UUG DJ169S UUZ DL844A UUF DG704A UUG DR850P UUF DN591A ABG Compaq Presario X1000 ModelsCompaq Presario X1000 Models DM774A ABA DN593A UUF DN583A UUF DM415A ABF DP771E ABU DN599A AKL DN594A UUF Features Product Description Clearing a Password Power Management External Components Component Function Front and Left-Side ComponentsRear Panel and Right-Side Components Rear Panel and Right-Side Components Keyboard Components Num lk key Keyboard ComponentsTop Components Top Components Bottom Components Bottom Components Design Overview Computer Setup and Diagnostics Utilities TroubleshootingUsing Computer Setup Select To Do This File MenuSecurity Menu Selecting from the Security MenuAdvanced Menu Selecting from the Advanced MenuAdvanced Menu Troubleshooting Flowcharts Overview Troubleshooting FlowchartsFlowchart Description Go to Flowchart No Power Flowchart 2.1-Initial TroubleshootingPower? Go to Flowchart No Power Part Power up On AC Reset Flowchart 2.2-No Power, PartFlowchart 2.3-No Power, Part Flowchart 2.4-No Power, Part Flowchart 2.5-No Power, Part Flowchart 2.6-No Video, Part From Flowchart No Video, Part Remove Flowchart 2.7-No Video, PartReseat power Cord in port Flowchart 2.8-Nonfunctioning Port Replicator if applicableFlowchart 2.9-No Operating System OS Loading Flowchart 2.10-No OS Loading, Hard Drive, Part Flowchart 2.11-No OS Loading, Hard Drive, Part Flowchart 2.12-No OS Loading, Hard Drive, Part Flowchart 2.13-No OS Loading, CD- or DVD-ROM Drive Go to Flowchart No Audio, Part Undock Flowchart 2.14-No Audio, PartFlowchart 2.15-No Audio, Part Cmos Flowchart 2.16-Nonfunctioning DeviceFlowchart 2.17-Nonfunctioning Keyboard Flowchart 2.18-Nonfunctioning Pointing Device Flowchart 2.19-No Network/Modem Connection Serial Number Location Illustrated Parts CatalogIllustrated Parts Catalog Display assemblies Spare Parts Notebook Major ComponentsItem Description Number Spare PartIllustrated Parts Catalog Description Number Spare PartIllustrated Parts Catalog Heat sink with fan PC Card assembly not illustratedLeft and right wireless antennae with cables Left and right speakers not illustratedIllustrated Parts Catalog Memory expansion boards Battery pack, 8-cell, 4.4-wHMiscellaneous Doors/Covers Kit , includes Mini PCI communications boardsMiscellaneous Plastics Kit Components Item Description Miscellaneous Cable Kit Components Spare Part Number Miscellaneous Cable Kit ComponentsMiscellaneous Doors/Covers Kit Components Spare Part Number Miscellaneous Doors/Covers Kit ComponentsMass Storage Devices Spare Part Number Information Mass Storage DevicesUSB diskette drive not illustrated Miscellaneous not illustrated Spare Part Information MiscellaneousDescription Spare Part Number Miscellaneous not illustrated Spare Part InformationTools Required Removal and Replacement PreliminariesPlastic Parts Service ConsiderationsPreventing Damage to Removable Drives Preventing Electrostatic Damage Packaging and Transporting PrecautionsWorkstation Precautions Grounding Equipment and Methods Material Use Voltage Protection Level Typical Electrostatic Voltage LevelsStatic-Shielding Materials Event 10% 40% 55%Removal and Replacement Procedures Serial Number Section Description Removed Disassembly Sequence ChartDisassembly Sequence Chart # of ScrewsPreparing the Notebook for Disassembly Lift the front edge of the battery pack up and swing it back Remove the hard drive Removing the Hard Drive from the Hard Drive Cover Replacing the Notebook Feet Memory Expansion Board Removing the Memory Expansion Board Mini PCI Communications Board Removing the Mini PCI Communications Board RTC Battery Optical Drive Keyboard Releasing the Keyboard Disconnecting the Keyboard Cable Switch Cover Speaker Cover Reverse the above procedure to install the speaker cover 12 Fan Heat Sink Reverse the above procedure to install the heat sink Processor Reverse the above procedure to install the processor Display Assembly Disconnecting the Display Cable Removing the Display Screws Reverse the above procedure to install the display assembly Top Cover Removing the Top Cover Screws Removal and Replacement Procedures Disconnecting the Bluetooth Wireless Module Speaker Cables Removing the Top Cover Screws Reverse the above procedure to install the top cover Bluetooth Board Reverse the above procedure to install the Bluetooth board SD Card Slot Board and Cable Removing the SD Card Slot Board and Cable VGA Board and Shield Removing the VGA Board and Shield Modem and Cable Reverse the above procedure to install the modem and cable System Board Removing the System Board Screws Reverse the above procedure to install the system board Stand-alone power requirements DimensionsTemperature Shock Relative humidity noncondensingInch, Wide UXGA, TFT Display Inch, Wide SXGA+, TFT Display Inch, Wide XGA+, TFT Display 80-GB 60-GB 40-GB 5400 4200 Rpm Hard DrivesExternal AC Adapter Cell, Primary Li-Ion Battery Pack24X DVD/CD-RW Drive 24X CD-RW Drive 8X DVD-ROM Drive 24X CD-ROM Drive Track pitch Access timeHardware System System DMAIRQ System InterruptsAddress System Function System I/O Addresses16F Unused VGA RJ-45 Network Interface Pin SignalTable A-3 Universal Serial Bus Table A-2 RJ-11 ModemTable A-4 Video Table A-5 External Monitor Pin Signal Audio Pin Signal Audio outMicrophone Table A-8 Parallel General Requirements Conductor Power Cord SetCountry Accredited Agency Number Conductor Power Cord Set RequirementsCountry-Specific Requirements Applicable NoteBSI Screw Listing Color Qty Length Thread Width Black Where usedTable C-1 Phillips PM2.5×9.5 Screw HeadHead Color Qty. Length Thread Width Table C-2 Phillips PM2.5×7.0 Screw Table C-2 Phillips PM2.5×7.0 Screw Table C-3 Phillips PM2.5×3.5 Screw Silver Where usedTable C-4 Phillips PM2.5×5.0 Screw Table C-4 Phillips PM2.5×5.0 Screw Table C-4 Phillips PM2.5×5.0 Screw Table C-4 Phillips PM2.5×5.0 Screw Phillips PM2.5×5.0 Screw Location Table C-4 Phillips PM2.5×5.0 Screw Table C-4 Phillips PM2.5×5.0 Screw Table C-5 Phillips PM2.5×15.0 Screw Black 15.0 mm Where usedTable C-5 Phillips PM2.5×15.0 Screw Table C-5 Phillips PM2.5×15.0 Screw Table C-6 Phillips PM2.5×3.0 Screw Table C-7 Phillips PM2.0×3.0 Screw Table C-8 Phillips PM2.0×9.0 Spring-Loaded Screw Table C-9 Phillips PM1.5×3.0 Screw Index Index Index-3 Index-4 Index-5 Index-6
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X1079AP, X1083AP, X1097AP, X1215AP, X1040AP specifications

HP has built a reputation for delivering innovative and reliable laptops tailored for various user needs. The models X1007EA, X1029AP, X1043AP, X1034AP, and X1202AP are prime examples of HP's commitment to high-performance computing. These laptops cater to both casual users and professionals looking for efficiency and mobility.

The HP X1007EA features a sleek design that perfectly balances style and functionality. It is powered by AMD Ryzen processors, ensuring seamless multitasking and robust performance. With AMD Radeon graphics, users can expect an enhanced visual experience, whether for gaming or multimedia consumption. A sturdy build and a full-sized keyboard provide comfort during long hours of use.

Moving to the HP X1029AP, this model offers a slightly larger display, making it ideal for those who prioritize screen real estate. Equipped with Intel's latest generation processors, it delivers excellent performance for everyday tasks and more demanding applications. The backlit keyboard enhances usability in low-light environments, while the extended battery life supports all-day productivity.

The HP X1043AP presents a compelling choice for those seeking versatility. This model comes with a convertible design, allowing users to switch between laptop and tablet modes effortlessly. With a high-resolution touchscreen, it is perfect for interactive applications and creative tasks. The robust audio system complements the visual experience, making it a great option for multimedia enthusiasts.

The HP X1034AP is focused on delivering high performance for gaming and intensive applications. Armed with discrete graphics, it is designed to handle the latest games and graphic design software without breaking a sweat. The cooling system is efficient, ensuring that the laptop maintains optimal performance even during long gaming sessions. Additionally, it features customizable RGB lighting for a personalized touch.

Lastly, the HP X1202AP rounds out this lineup with its emphasis on portability. Weighing significantly less than its counterparts, it’s perfect for students and professionals on the go. The solid-state drive (SSD) ensures quick boot times, while the long battery life means users can work or play without frequent interruptions to recharge.

Collectively, these HP models represent a blend of performance, design, and innovative technology. Whether it’s for work, gaming, or everyday use, there is a suitable option for every user in this versatile lineup.
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