HP V5201CA, V5210US, V5206OM, V5304US Troubleshooting the remote control, Problem Possible solution

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HP Mobile Remote Control (ExpressCard version) component functions

The infrared lens on the remote control links the remote control to the computer. The link requires a line-of-sight path between the infrared lens on the remote control and the infrared lens on the computer.

Things to remember:

●The HP Mobile Remote Control operates within Microsoft® Windows®, QuickPlay (select computer models only), and InterVideo Home Theater software (select computer models only). Each button responds according to which application is active.

NOTE Refer to the InterVideo Home Theater on-screen help for remote control information.

NOTE For information on using QuickPlay, refer to the QuickPlay User Guide. Depending on your computer model, the QuickPlay User Guide is available either on CD or through the Help and Support Center.

●Some remote control buttons perform the same functions as computer buttons. For example, the DVD button on the remote control and the DVD button on the computer have the same functions and can be used interchangeably.

●Some remote control buttons perform the same functions as computer hotkeys. Refer to the computer user guide for information on supported hotkeys.

●Other remote control buttons provide functions that are not duplicated by computer buttons or preset key combinations.

Troubleshooting the remote control

Refer to the following table for help in troubleshooting remote control problems.

Problem

Possible solution

 

 

 

My remote control is not working.

●

Be sure you have a clear line of sight from the remote control

 

 

to the IR port on the computer or expansion product.

 

●

Be sure that you are within range of the IR port on the

 

 

computer or expansion product.

 

●

Be sure the battery is properly installed and has a charge.

 

 

Replace the battery if necessary.

 

●

Be sure you are using the remote control with a supported

 

 

computer or expansion product.

 

 

My remote control will not fit into the

Be sure you are inserting the remote control into the proper slot on

slot for storage.

the computer. A PC Card remote control must be inserted into the

 

PC Card slot and an ExpressCard remote control must be inserted

 

into the ExpressCard slot.

I cannot remove the remote control from the slot.

Depending on your remote control model, refer to the removal instructions in either "Storing the remote control in the PC Card slot" or "Storing the remote control in the ExpressCard slot."

ENWW

Multimedia Hardware 81

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Contents Page Page Table of contents Power Multimedia DrivesMemory Modules Wireless Select Models OnlyExternal Media Cards External DevicesModem and Local Area Network Setup UtilitySecurity Troubleshooting Software Updates and RecoveryRoutine Care 169 Electrostatic dischargeEnww Select Hardware tab Device Manager ComponentsKeys Top componentsComponent Description TouchPad Buttons and switches Lights Rear components Front componentsComponentDescription Right-side components Left-side components Bottom components Wireless antennae select models only Additional hardware components Labels Operating environment SpecificationsRated input power Input Power RatingFeature Support Expansion port input/output signalsTouchPad TouchPad and KeyboardUsing an external mouse Using the TouchPadSetting TouchPad preferences Hotkeys KeyboardFunction Key Combination Hotkey proceduresHotkey quick reference Display and clear system information fn+escOpen the Print Options window fn+f2 Open the Help and Support Center fn+f1Open a Web browser fn+f3 Initiate standby fn+f5 Switch the screen image fn+f4Play, pause or resume an audio CD or a DVD fn+f9 Initiate QuickLock fn+f6Decrease screen brightness fn+f7 Increase screen brightness fn+f8Component Using the embedded numeric keypadKeypads Enabling and disabling the embedded numeric keypadSwitching key functions on the embedded numeric keypad Using an external numeric keypadEnabling or disabling num lock mode as you work Enww Power control and light locations PowerPower Task Recommended power source Power sourcesConnecting the AC adapter Standby Standby and hibernationHibernation When a reliable power supply is unavailable When you leave your workInitiating standby, hibernation or shutdown Enww Turning the computer or display on or off Default power settingsUsing emergency shutdown procedures Task Procedure ResultStand by Initiating or resuming from standbyHibernate Initiating or restoring from hibernationAccessing Power Options Properties Power optionsDisplaying the Power Meter icon Setting a security prompt Setting or changing a power schemeProcessor performance controls Inserting or removing a battery pack Battery packsCharging a battery pack Displaying charge information on the screen Monitoring the charge of the battery packInterpreting charge indicators Obtaining accurate charge informationCritical low-battery condition Managing low-battery conditionsIdentifying low-battery conditions Low-battery conditionWhen no power source is available Resolving low-battery conditionsWhen external power is available When a charged battery pack is availableCharging the battery pack Calibrating a battery packWhen to calibrate How to calibrateDischarging the battery pack Conserving power as you work Conserving battery powerRecharging the battery pack Disposing of a used battery pack Storing a battery packSelecting power conservation settings Drive care DrivesIDE drive light Hard drive Enww Tighten the hard drive cover screws DVD-ROM ±RW/R Optical drivesInserting an optical disc Removing an optical disc with power Removing an optical disc without power Avoiding standby or hibernation Multimedia Hardware Using the optical driveIdentifying the installed optical drive MultimediaInserting an optical disc Removing an optical disc with power Removing an optical disc without power Using media activity hotkeys Using the audio features Using the audio-out headphone jack Using the audio-in microphone jackUsing S/PDIF digital audio select models only Adjusting the volume Using the external monitor port Using the video featuresUsing the S-Video-out jack HP Mobile Remote Control PC Card version Remote Control Select Models OnlyInserting the battery PC Card version Enww Storing the remote control in the PC Card slot Button quick reference PC Card version Play/Pause Back Button Function in Microsoft WindowsHP Mobile Remote Control PC Card version component functions Inserting the battery ExpressCard version HP Mobile Remote Control ExpressCard versionEnww Storing the remote control in the ExpressCard slot Button quick reference ExpressCard version Press to stop the current media activity, such as Press to go back to the previous track or chapter Problem Possible solution Troubleshooting the remote controlInstalling multimedia software from a CD select models only Identifying preinstalled multimedia softwareMultimedia software Using multimedia software Protecting the CD or DVD write process Protecting playbackObserving the copyright warning Changing DVD region settingsEnww Media Reader cards select models only External Media CardsInserting a digital card Stopping or removing a digital card PC Cards select models only Configuring a PC CardStopping or removing a PC Card Inserting a PC CardEnww ExpressCards Configuring an ExpressCardSelecting an ExpressCard Inserting an ExpressCard Enww Stopping or removing an ExpressCard Connecting a USB device Using a USB deviceExternal Devices Required USB software Stopping a USB deviceRequired 1394 software Using a 1394 device select models onlyConnecting a 1394 device Stopping a 1394 deviceUsing the expansion port Adding or replacing memory modules Memory ModulesEnww Enww Enww Effects of increasing memory Video memory settings select models only Wireless features Wireless Select Models OnlyIdentifying an 802.11 wireless device Wireless Control Description Wireless controlsWireless devices select models only Setting up a Wlan in your home Connecting to a public Wlan Connecting to a Wlan in your homeUsing wireless security features Bluetooth wireless devices select models only Wireless device status states Turning on the devices Turning off and disabling the devices Enww Modem Modem and Local Area NetworkConnecting the modem cable Selecting a location setting Connecting a country-specific modem cable adapterViewing the current country selection Select Start Control Panel Network and Internet Connections Adding new locations when travelingCheck the telephone line type Solving travel connection problemsClear the check box for Wait for dial tone before dialing Using preinstalled communication softwareLocal area networks Enww To protect against Use this security feature Security featuresSecurity Guidelines for setting passwords PasswordsPasswords Function Passwords set in WindowsQuickLock Administrator password Passwords set in the Setup UtilityManaging an administrator password Power-on passwordEntering an administrator password Entering a power-on password Managing a power-on passwordDriveLock password Setting a DriveLock password Changing a DriveLock password Entering a DriveLock passwordRemoving DriveLock protection Device securityAntivirus software Critical updatesFirewall software Optional security cable Setup Utility access Setup UtilitySetup Utility language Setup Utility defaults Select To do this Setup Utility menusMain menu Security menuTools menu Advanced menuEnww Software updates Software Updates and RecoveryHP Software Update Accessing computer information Software updates and the HP Web siteDownloading a Bios update Installing a Bios update Downloading and installing other software Creating a restore point System recoverySafeguarding your information Using System RestoreReinstalling applications from discs Reinstalling applicationsRestoring to a restore point Reinstalling applications from the hard driveRepairing the operating system Back up your system Reinstalling the operating systemReinstall the operating system Update reinstalled software Reinstalling device drivers and other softwareEnww Routine Care Hardware maintenanceBattery pack Display TouchPad and keyboardUsing Disk Cleanup Using Disk DefragmenterDrives Regular tune-ups Traveling and shipping Quick checklist TroubleshootingComputer will not start up Software is functioning abnormally Computer screen is blankComputer is extremely warm Computer is turned on, but is not respondingAn external device is not working Enww Contacting Customer Care by e-mail or telephone Taking the computer to a service partnerCustomer Care Preparing to contact Customer CareEnww Handling internal components Electrostatic dischargePreventing electrostatic discharge Handling drivesGrounding methods Index Symbols/NumericsEnww Wlan USB Wlan Enww
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