HP CQ61-320EA, CQ61-312TX, CQ61-313AX, CQ61-311TU DVD movie is not visible on an external display

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A DVD movie is not visible on an external display

1.If both the computer display and an external display are turned on, press fn+f4 one or more times to switch between the 2 displays.

2.Configure the monitor settings to make the external display primary:

a.Right-click on a blank area of the computer desktop, and select Screen resolution.

b.Specify a primary display and a secondary display.

NOTE: When using both displays, the DVD image will not appear on any display designated as the secondary display.

To get information about a multimedia question not covered in this guide, go to Start > Help and Support.

The process of burning a disc does not begin, or it stops before completion

Be sure that all other programs are closed.

Turn off Sleep mode and Hibernation.

Be sure that you are using the right kind of disc for your drive. See your user guides for more information about disc types.

Be sure that the disc is inserted properly.

Select a slower write speed and try again.

If you are copying a disc, save the information on the source disc to your hard drive before trying to burn the contents to a new disc, and then burn from your hard drive.

Reinstall the disc-burning device driver located in the DVD/CD-ROM drives category in Device Manager.

A DVD playing in Windows Media Player produces no sound or display

Use DVD Play to play a DVD. DVD Play is installed on the computer and is also available from the HP Web site at http://www.hp.com.

24 Chapter 7 Troubleshooting

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Contents Multimedia Product notice Table of contents Troubleshooting Multimedia features Identifying your multimedia components Component DescriptionAdjusting the volume Using the media activity functions Using the media activity hotkeysUsing DVD Play software Using other preinstalled multimedia softwareInstalling multimedia software from a disc Multimedia softwareAudio Connecting external audio devices Checking your audio functionsConnecting an external monitor or projector VideoConnecting an Hdmi device select models only Configuring audio for Hdmi select models only Identifying the installed optical drive Optical driveUsing optical discs DVD±RW/RSelecting the right disc CD-R discsCD-RW discs DVD±R discsLightScribe DVD+R discs Playing musicBlu-ray Disc BD Watching a movie Changing DVD region settings Creating or burning a CD or DVD Removing a CD, DVD, or BD Webcam select models only Adjusting webcam properties Webcam tipsTroubleshooting Computer does not detect the optical drive Disc does not playDisc does not play automatically DVD movie stops, skips, or plays erraticallyDVD movie is not visible on an external display Device driver must be reinstalled Obtaining the latest HP device driversObtaining the latest Windows device drivers Index DVDWebcam
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CQ71-420SB, CQ61-324SP, CQ71-350EK, CQ61-311TU, CQ61-412NR specifications

The HP CQ61 series comprises a range of laptops designed to cater to various computing needs, featuring models such as the CQ61-306AX, CQ61-328TU, CQ61-325TU, CQ61-318TX, and CQ61-488EE. These laptops offer a blend of performance, reliability, and versatility, making them suitable for everyday tasks and multimedia consumption.

The HP CQ61-306AX is characterized by its efficient AMD Athlon II dual-core processor, which delivers solid performance for everyday applications. Equipped with 4GB of RAM, it ensures smooth multitasking capabilities while allowing users to run multiple applications simultaneously. The laptop also features a 15.6-inch display, providing ample screen real estate for various tasks, from browsing the web to enjoying videos.

The CQ61-328TU model stands out with its Intel Core i3 processor, offering a balance of efficiency and power. Its generous 500GB hard drive provides ample storage for documents, photos, and videos, while the integrated Intel HD graphics allow for casual gaming and video playback. The laptop also features wireless connectivity options, enabling users to stay connected wherever they go.

In contrast, the CQ61-325TU is focused on offering a robust performance with its Intel Pentium processor, ideal for users who need a reliable machine for office applications and basic entertainment. With a similar 15.6-inch display and enough RAM to manage everyday tasks efficiently, this model ensures a balanced experience for budget-conscious consumers.

The CQ61-318TX model caters to more demanding users, as it includes a dedicated NVIDIA graphic card, providing enhanced graphics performance for gaming and multimedia applications. Coupled with its dual-core Intel processor and expansive storage options, it is suitable for those who require a laptop that can handle more resource-intensive tasks.

Finally, the CQ61-488EE rounds out the series with a focus on durability and user experience, featuring high-quality materials and a comfortable keyboard design. Its hardware specifications strike a balance between performance and energy efficiency, making it an attractive option for business professionals and students alike.

All models in the HP CQ61 series come equipped with HP's suite of technologies, ensuring reliability and functionality. With their diverse range of specifications, these laptops address various user needs, making them a versatile choice in the competitive laptop market.