HP CQ62-214TU, CQ62-255TU, CQ62-252TX, CQ62-251TX Component replacement procedures, Service tag

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Removal and replacement procedures

Component replacement procedures

This chapter provides removal and replacement procedures.

There are as many as 62 screws, in 5 different sizes, that must be removed, replaced, or loosened when servicing the computer. Make special note of each screw size and location during removal and replacement.

Service tag

When ordering parts or requesting information, provide the computer serial number and model number located on the service tag.

Item

Component

Description

 

 

 

1

Product name

The name affixed to the front of the computer.

 

 

 

2

Serial number (s/n)

An alphanumeric identifier that is unique to each product.

 

 

 

3

Part number/Product number (p/n)

This number provides specific information about the product’s

 

 

hardware components. The part number helps a service

 

 

technician to determine what components and parts are needed.

 

 

 

4

Warranty period

The duration of the warranty period for the computer.

 

 

 

5

Model description

An alphanumeric identifier used to locate documents, drivers, and

 

 

support for the computer.

 

 

 

Maintenance and Service Guide

4–5

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Contents Compaq Presario CQ62 Notebook PC HP G62 Notebook PC Maintenance and Service GuidePage Copyright 2010 Hewlett-Packard Development Company, L.P Revision Publication Date Description Revision HistorySafety warning notice Page Contents Setup Utility 10Recycling Contents Vii Product description Optical drives Hard drivesWebcam MicrophoneOperating system Preinstalled PowerServiceability End-user replaceable parts External mediaProduct description Top components External component identificationTouchPad Component FunctionComponent Description LightsButtons Panel System and Security Power OptionsFn key KeysEsc key Left-side components Right-side components Bottom components Display components Wireless antennas Additional hardware components Illustrated parts catalog Service tagComputer major components Power button board RTC battery Speaker assembly includes cableDescription Spare part number Touchpad button board613586-001 Wireless Wlan module Item Description Spare part number Power connector includes cable BatteryUSB board Base enclosureDisplay assembly components Display hinges Description Spare part number Display bezelWebcam board LCD cable kitItem Description Spare part number Plastics Kit 595200-001 Plastics KitMass storage devices Description Spare part number AC adapter Miscellaneous partsCable Kit Screw KitSpare part number Description number Sequential part number listingFor models 1.0 and 1.1 only Webcam Spare part number Description number Computer models for models 1.0 and 1.1 only For model 1.1 only With webcam for model 1.2 only Preliminary replacement requirements Removal and replacement proceduresService considerations Tools requiredDrive handling Grounding guidelinesRelative humidity Event 10% 40% 55% Packaging and transporting guidelinesMaterial Use Voltage protection level Equipment guidelinesService tag Component replacement proceduresComputer feet Battery Hard drive Removal and replacement procedures Memory module Removal and replacement procedures Wireless module Reverse this procedure to install the wireless module Optical drive Page Removal and replacement procedures Keyboard Removal and replacement procedures Removal and replacement procedures Top cover Removal and replacement procedures Removal and replacement procedures Description Spare part number Power button board 595204-001 Power button boardTouchpad button board Speakers Display assembly Removal and replacement procedures Removal and replacement procedures Removal and replacement procedures Removal and replacement procedures Removal and replacement procedures Removal and replacement procedures Description Spare part number USB board 595205-001 USB boardPower connector Bluetooth module Modem System board Removal and replacement procedures Removal and replacement procedures Description Spare part number RTC battery 602745-001 RTC batteryWith UMA graphics subsystem memory Fan/heat sink assemblyRemoval and replacement procedures Removal and replacement procedures Removal and replacement procedures Removal and replacement procedures Removal and replacement procedures Processor Removal and replacement procedures Removal and replacement procedures RJ-11 connector Removal and replacement procedures Removal and replacement procedures Starting Setup Utility Setup UtilityChanging the language of Setup Utility Restoring default settings in Setup Utility Navigating and selecting in Setup UtilityDisplaying system information Setup Utility menus Exiting Setup UtilityMain menu Security menuDiagnostics menu System Configuration menuPrimary Hard Disk Self Test Computer specifications Specifications39.6-cm 15.6-in HD display specifications Hard drive specifications Applicable disc Read Write Access timeCache buffer Data transfer rate Direct memory access controller System DMA specificationsHardware DMA System function System I/O address specifications System interrupt specificationsAddress hex System function shipping configuration Hardware IRQ System functionAddress hex System function shipping configuration Memory address System function System memory map specificationsMemory address System function Specifications Creating recovery discs Backup and recoveryBackup suggestions When to back upWhen to create restore points Using system restore pointsRecovering from the recovery discs Performing a recoveryPin Signal Connector pin assignmentsAudio-in microphone Audio-out headphoneExternal monitor Hdmi RJ-45 network RJ-11 modemUniversal Serial Bus Connector pin assignments Requirements for all countries and regions Power cord set requirementsCountry/region Accredited agency Applicable note number Requirements for specific countries and regionsRecycling BatteryDisplay Recycling Maintenance and Service Guide 10-3 10-4 Maintenance and Service Guide 10-5 10-6 Index Keys Maintenance and Service Guide Index-3 Index-4
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CQ62-109TX, CQ62-255TU, CQ62-215TU, CQ62-202TU, CQ62-203TU specifications

The HP CQ62 series laptops, including the CQ62-220US, CQ62-215DX, CQ62-211HE, CQ62-217CA, and CQ62-214TU, represent a blend of performance and affordability, designed primarily for daily computing tasks. These models are well-suited for home users, students, and professionals seeking a reliable device for everyday use.

One of the standout features of the CQ62 series is its use of Intel's processors, such as the Intel Core i3 or i5, depending on the model. This provides sufficient processing power for multitasking, web browsing, and running productivity software. The combination of solid CPU performance with adequate RAM, typically ranging from 4GB to 8GB, allows users to handle various applications smoothly.

The display is another significant characteristic of the CQ62 series. Most models come equipped with a 15.6-inch diagonal HD display, offering vibrant colors and decent viewing angles. This makes it excellent for watching videos, working on documents, or browsing the internet, enhancing the overall user experience.

Storage options in the CQ62 series generally consist of a conventional hard drive, ranging from 250GB to 500GB. While not as fast as Solid State Drives (SSDs), these hard drives provide ample storage space for documents, media, and applications, catering to users who need substantial storage capacity without high costs.

Connectivity features in the CQ62 series are robust. Users benefit from multiple USB ports, HDMI output, and a built-in card reader, allowing easy connection to peripherals such as printers and external displays. In addition, integrated Wi-Fi and Ethernet capabilities ensure reliable internet access, essential for both work and personal use.

Battery life is also a consideration for mobile users. The CQ62 series generally offers decent battery performance, allowing for several hours of usage on a single charge, which is sufficient for most everyday tasks without the need for frequent recharging.

The design of the HP CQ62 laptops leans towards practicality, featuring a classic gray or black finish that provides a professional appearance. Its build is sturdy enough to withstand the rigors of daily use, although it may lack the premium materials seen in higher-end models.

Overall, the HP CQ62 series laptops provide a balanced performance, solid features, and essential connectivity options, making them suitable for a wide range of users looking for dependable and budget-friendly computing solutions.