HP CQ57-310US, CQ57-439WM, CQ57-489CA, CQ57-489WM, CQ57-339WM, CQ57-315NR Troubleshooting resources

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B Troubleshooting resources

●Access Web site links and additional information about the computer through Help and Support. Select Start > Help and Support.

NOTE: Some checkup and repair tools require an Internet connection. HP also provides additional tools that do not require an Internet connection.

●Contact HP Customer Support at http://www.hp.com/go/contactHP.

NOTE: For worldwide support, click Contact HP worldwide on the left side of the page, or go to http://welcome.hp.com/country/us/en/wwcontact_us.html.

Choose from the following types of support:

◦Chat online with an HP technician.

NOTE: When chat is not available in a particular language, it is available in English.

◦E-mail HP Customer Support.

◦Find HP Customer Support worldwide telephone numbers.

◦Locate an HP service center.

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Contents HP Notebook Product notice Safety warning notice Iv Safety warning notice Table of contents VGA External cards and devices Security Page Page Finding more information about your new computer IntroductionCreating a wireless connection Identifying wireless and network status iconsNetworking select models only Using HP Connection Manager select models only Turning wireless devices on or offUsing operating system controls Using a Wlan select models onlyConnecting to an existing Wlan Setting up a new WlanProtecting your Wlan Using HP Mobile Broadband select models only Roaming to another networkInserting a SIM Removing a SIM Using GPS select models onlyConnecting to a wired network Using Bluetooth wireless devices select models onlyBluetooth and Internet Connection Sharing ICS Using a modem select models onlyConnecting a country- or region-specific modem cable adapter Connecting a modem cableViewing the current location selection Selecting a location settingSelect Start Devices and Printers Connecting to a local area network LAN select models onlyPage Using the media activity controls MultimediaAudio Adjusting the volume Webcam select models onlyChecking audio functions on the computer DisplayPort VideoHdmi Using CyberLink PowerDVD select models only Intel Wireless Display select models onlyConfiguring audio for Hdmi Shutting down the computer Power managementUsing power-saving states Setting power optionsInitiating and exiting Sleep Initiating and exiting HibernationUsing power plans Using the power meterViewing the current power plan Selecting a different power planUsing HP Power Manager select models only Setting password protection on wakeupCustomizing power plans Using battery power Finding battery informationUsing Battery Check Maximizing battery discharge time Displaying the remaining battery chargeManaging low battery levels Identifying low battery levelsConserving battery power Storing a batteryResolving a low battery level Using external AC power Disposing of a used batteryReplacing the battery Testing an AC adapter Using HP CoolSense select models onlyUsing Digital Media Slot cards select models only External cards and devicesInserting a digital card Configuring an ExpressCard Using ExpressCards select models onlyRemoving a digital card Inserting an ExpressCardRemoving an ExpressCard Inserting a smart card Using smart cards select models onlyUsing a USB device Connecting a USB deviceRemoving a smart card Using 1394 devices select models only Connecting a 1394 deviceRemoving a USB device Using an eSATA device select models only Connecting an eSATA deviceRemoving a 1394 device Using optional external drives Using optional external devicesUsing the expansion port select models only Removing an eSATA deviceUsing optional external devices Handling drives DrivesUsing HP 3D DriveGuard select models only Using hard drivesUsing Disk Defragmenter Using Disk CleanupManaging power with a parked hard drive Using HP 3D DriveGuard softwareIdentifying HP 3D DriveGuard status Identifying the installed optical drive select models only Using optical drives select models onlyInserting an optical disc Tray loadSlot load Removing an optical discWhen the disc tray opens normally Slot load Sharing optical drives Using RAID select models onlyUsing passwords SecurityProtecting the computer Setting passwords in Setup Utility Bios Setting passwords in WindowsEntering an administrator password Managing an administrator passwordUsing firewall software Using antivirus softwareManaging a power-on password Entering a power-on passwordInstalling an optional security cable Installing critical security updatesLocating the fingerprint reader Using the fingerprint reader select models onlyMaintenance Cleaning your computerUpdating programs and drivers Using SoftPaq Download Manager Using Setup Utility Bios Setup Utility Bios and System DiagnosticsStarting Setup Utility Bios Changing the language of Setup Utility BiosNavigating and selecting in Setup Utility Bios Restoring factory settings in Setup Utility BiosDisplaying system information Exiting Setup Utility Bios Updating the BiosDetermining the Bios version Select Start Help and Support Maintain Downloading a Bios updateUsing System Diagnostics Traveling with the computer Page Troubleshooting resources Electrostatic Discharge Index Symbols/NumericsPasswords
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CQ57-217NR, CQ57-315NR, CQ57-339WM, CQ57-489CA, CQ57-489WM specifications

The HP CQ57 series laptops, including models CQ57-319WM, CQ57-314NR, CQ57-310US, CQ57-339WM, and CQ57-315NR, are designed to cater to everyday computing needs with an emphasis on functionality, affordability, and user-friendly performance.

Each model in the CQ57 series is powered by the AMD Fusion technology, which combines a CPU and GPU on a single chip. This integration provides an enhanced performance for everyday tasks while ensuring energy efficiency, making it suitable for students and home users alike. The series typically features an AMD E-300 or similar dual-core processor, delivering adequate processing power for web browsing, document editing, and light multimedia consumption.

The CQ57 laptops come equipped with a spacious 15.6-inch display, which offers a resolution of 1366 x 768 pixels. This display size is ideal for various activities, including watching videos and browsing the web. The LED-backlit technology enhances clarity and reduces power consumption, contributing to longer battery life.

When it comes to storage, the CQ57 series provides a standard hard drive capacity, typically around 500GB, allowing users ample space for their files, applications, and multimedia content. The inclusion of 4GB of RAM ensures a smooth multitasking experience, enabling users to run several applications simultaneously without significant lag.

Connectivity options are well-equipped in these models, which often include USB 2.0 and HDMI ports, enabling the connection of essential peripherals and external displays. Additionally, built-in Wi-Fi and Ethernet capabilities ensure that users can stay connected to the internet seamlessly.

One of the standout features of the HP CQ57 series is its focus on portability. Weighing roughly 5.6 pounds, these laptops strike a balance between durability and weight. This makes them suitable for users who may need to transport their devices frequently, whether for school, work, or travel.

In terms of operating system, these laptops typically come pre-installed with Windows 7, though upgrades to more recent versions are often possible, ensuring that users receive a modern computing experience.

Overall, the HP CQ57 series, with its variety of models, offers a solid and affordable choice for users seeking reliable performance for daily tasks. With its blend of functionality, decent specifications, and user-friendly features, the CQ57 laptops are a commendable entry in the budget laptop market.
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