HP CQ56-148CA, CQ56-110US, CQ56-100XX, CQ56-104CA manual Wireless network connection is not working

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The wireless network connection is not working

If a wireless network connection is not working as expected, follow these suggestions:

●To enable or disable a wireless and/or wired network device, right-click the Network Connection icon in the notification area at the far right of the taskbar. To enable devices, select the check box from the menu option. To disable the device, clear the check box.

●Be sure that the wireless device is turned on.

●Be sure that the computer wireless antennas are free from obstructions.

●Be sure that the cable or DSL modem and its power cord are properly connected and that the lights are on.

●Be sure that the wireless router or access point is properly connected to its power adapter and to the cable or DSL modem, and that the lights are on.

●Disconnect and then reconnect all cables, and turn the power off and then back on.

The optical disc tray does not open for removal of a CD

1.Insert the end of a paper clip (1) into the release access in the front bezel of the drive.

2.Press in gently on the paper clip until the disc tray is released, and then pull out the tray (2) until it stops.

3.Remove the disc (3) from the tray by gently pressing down on the spindle while lifting the outer edges of the disc. Hold the disc by the edges and avoid touching the flat surfaces.

NOTE: If the tray is not fully accessible, tilt the disc carefully as you remove it.

4.Close the disc tray and place the disc in a protective case.

60 Appendix A Troubleshooting and support

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Contents HP Notebook User Guide Product notice Safety warning notice Iv Safety warning notice Table of contents Multimedia Memory modules Security Appendix B Routine care Welcome Finding informationWelcome Getting to know your computer Lights TopTouchPad Top Button and speakers Keys Right side Left side Display Wireless antennas Bottom Additional hardware Networking Using an Internet service provider ISP Identifying wireless and network status icons Creating a wireless connectionUsing a Wlan Turning wireless devices on and offConnecting to an existing Wlan Setting up a new WlanProtecting your Wlan Roaming to another networkUsing Bluetooth wireless devices select models only Connecting to a local area network LANPage Using the keyboard Pointing devices and keyboardFunction Action key Using the TouchPad Setting pointing device preferencesUsing the media activity controls MultimediaAudio Checking your audio functions Adjusting the volumeWebcam select models only Video VGAPower management Shutting down the computerSetting power options Using power-saving statesUsing power management Using battery powerUsing the Power icon Displaying the remaining battery charge Inserting or removing the battery Charging a battery Maximizing battery life Managing low battery levelsConserving battery power Storing a batteryReplacing the battery Using external AC powerDisposing of a used battery Testing an AC adapter Drives Handling drivesReplacing or upgrading the hard drive Removing the hard driveInstalling the hard drive Page Using optical drives select models only Identifying the installed optical drivePlaying a CD Removing a CDPage External devices Using a USB deviceConnecting a USB device Using a USB device Removing a USB device Using optional external devicesUsing optional external drives Memory modules Page Page Page Protecting the computer Using passwordsSecurity Setting passwords in the operating system Operating system passwords FunctionBackup and Recovery Performing a system recovery Backing up your information Setup Utility Bios Starting Setup UtilityUsing Setup Utility Changing the language of Setup UtilityDisplaying system information Restoring factory default settings in Setup UtilityExiting Setup Utility Troubleshooting and support TroubleshootingComputer is unable to start up Computer screen is blankSoftware is functioning abnormally Computer is on but not respondingComputer is unusually warm An external device is not workingWireless network connection is not working Optical disc tray does not open for removal of a CDMovie is not visible on an external display Computer does not detect the optical driveDisc does not play Contacting customer support Labels ComponentRoutine care Cleaning the display Cleaning the TouchPad and keyboard Operating environment SpecificationsInput power Appendix C Specifications Electrostatic discharge Index LAN USBWlan

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