HP C310EU, C310EA, C307NR, C306US, C303NR, C300EU, C304NR, C301NR, C302NR Flowchart 2.5-No Power, Part

Page 41

Troubleshooting

Flowchart 2.5—No Power, Part 4

Continued from

“Flowchart

2.4—No Power,

Part 3.”

Open

computer.

Y

Loose or damaged parts?

N

Close

computer and

retest.

Reseat loose

components and

boards and

replace damaged

items.

N

Power on?

Y

Done

Replace the following items (if applicable). Check computer operation after each replacement:

1.Internal DC-DC converter*

2.Internal AC adapter

3.Processor board*

4.System board*

*NOTE: Replace these items as a set to prevent shorting out among components.

Maintenance and Service Guide

2–15

Image 41
Contents Maintenance and Service Guide Page Contents Illustrated Parts Catalog Removal and Replacement Procedures Contents Product Description Features Product Description Resetting the Computer Power Management External Components Component Function Front ComponentsRight-Side Components Right-Side Components Left-Side Components Rear Panel Components Standard Keyboard Components Fn key Standard Keyboard ComponentsTop Components Top Components TouchPad Components Bottom Components Bottom Components Bottom Components Design Overview Setup Utility TroubleshootingChanging the Language of the Setup Utility Using the Setup UtilityNavigating and Selecting in the Setup Utility Restoring Default Settings Setup Utility Closing the Setup Utility Main Menu Setup Utility MenusSecurity Menu Select To Do ThisSystem Configuration Menu Selecting from the System Configuration MenuSelecting from the Diagnostics Menu Troubleshooting Flowcharts Overview Troubleshooting FlowchartsFlowchart 2.14-No OS Loading, Optical Drive Flowchart No Power Part Flowchart 2.1-Initial TroubleshootingFlowchart 2.2-No Power, Part Flowchart 2.3-No Power, Part External Flowchart 2.4-No Power, PartFlowchart 2.5-No Power, Part Flowchart 2.6-No Video, Part Flowchart No Video Part Flowchart 2.7-No Video, PartReseat power Cord in docking Device Power outlet Flowchart 2.8-Nonfunctioning Docking Device if applicableFlowchart 2.9-No Operating System OS Loading Loading Flowchart 2.10-No OS Loading, Hard Drive, PartFlowchart No OS Loading Hard Drive, Part Flowchart 2.11-No OS Loading, Hard Drive, PartFlowchart 2.12-No OS Loading, Hard Drive, Part Flowchart 2.13-No OS Loading, Diskette Drive Flowchart 2.14-No OS Loading, Optical Drive Flowchart 2.15-No Audio, Part Flowchart 2.16-No Audio, Part Cmos Flowchart 2.17-Nonfunctioning DeviceFlowchart 2.18-Nonfunctioning Keyboard Pointing device Not operating Properly Connect computer Flowchart 2.19-Nonfunctioning Pointing DeviceFlowchart 2.20-No Network/Modem Connection Serial Number Location Illustrated Parts CatalogComputer Major Components Spare Parts Computer Major Components Switch coversItem Description Number KeyboardsComputer Major Components Spare Part Display release button assembly not illustratedDescription Number Top coverComputer Major Components Description Number Plastics Kit Cell, 4.0-Amp hour batterySpeakers Base enclosureComputer Major Components Mini Card modules Item Description Number Optical drivesMemory modules, 1-DIMM Computer Major Components Item Description Number Mini Card modules Computer Major Components Spare Parts Computer Major Components Display Assembly Subcomponents Display inverter board Item Description Display Plastics KitInch, Wxga with BrightView Display Display Label Kits not illustratedItem Description Number Plastics Kit Plastics KitPlastics Kit Spare Part Number Information Description Number Cable Kit Cable KitCable Kit Spare Part Number Information Mass Storage Devices Mass Storage Devices Spare Part Number Information Miscellaneous Not Illustrated Spare Part Information Miscellaneous Not IllustratedAppendix A, Screw Listing, for more information on Description Number Power cordsSpare Part Number Description Sequential Part Number ListingSequential Part Number Listing United Arab Sequential Part Number Listing Sequential Part Number Listing Sequential Part Number Listing 430533-001 Display Cable Kit Sequential Part Number Listing 100-GB, 5400-rpm hard drive includes bracket and connector 436188-001 Top cover Tools Required Removal and Replacement PreliminariesPlastic Parts Service ConsiderationsPreventing Damage to Removable Drives Preventing Electrostatic Damage Packaging and Transporting Precautions Use the following grounding precautions at workstations Workstation PrecautionsGrounding Equipment and Methods Static-Shielding Materials Typical Electrostatic Voltage LevelsRelative Humidity Event 10% 40% 55% Material Use Voltage Protection LevelRemoval and Replacement Procedures Serial Number # of Screws Removed Disassembly Sequence ChartDisassembly Sequence Chart Optical Drive Battery Spare Part Number Information Preparing the Computer for DisassemblyReverse the above procedure to install the battery Hard Drive Spare Part Number Information Hard DriveRemoving the Hard Drive Removing the Hard Drive Bracket Computer Feet Memory Module Spare Part Number Information Memory ModuleRemoving the Memory/Mini Card Module Compartment Cover Reverse the above procedure to install a memory module Mini Card Module Spare Part Number Information Mini Card ModuleMini Card Module Spare Part Number Information Reverse the above procedure to install a Mini Card module RTC Battery Spare Part Number Information RTC BatteryOptical Drive Spare Part Number Information Optical DriveRemoving the Optical Drive Reverse the above procedure to install an optical drive Switch Cover Spare Part Number Information Switch CoverReverse the above procedure to install the switch cover Keyboard Spare Part Number Information KeyboardReleasing the Keyboard Removing the Keyboard Display Assembly Spare Part Number Information Display AssemblyRemoval and Replacement Procedures Disconnecting the Display and Wireless Antenna Cables Removing the Display Assembly Display Assembly Subcomponents Spare Part Number Information Removing the Display Bezel Screws Removing the Display Bezel Disconnecting the Display Panel Cables Removing the Display Hinge Base Covers Removing the Display Panel and Inverter Board Removing the Display Hinge Covers Removing the Display Release Hook Removing the Display Hinges Removing the Wireless Antenna Transceivers and Cables Base Enclosure Spare Part Number Information Base EnclosureRemoval and Replacement Procedures Removing the Base Enclosure Screws, Part Removing the Base Enclosure Screws, Part Reverse the above procedure to install the base enclosure System Board Spare Part Number Information System BoardDisconnecting the LED Board Cable Removing the Power Connector Cable Removing the Modem Connector Cable Removing the USB/Audio Board Removing the System Board Disconnecting the USB/Audio Board, Speaker, Modem Cables Reverse the above procedure to install the system board Display Release Button Assembly Removing the TouchPad Cable Removing the TouchPad Bracket Removing the Display Release Button Assembly LED Board Spare Part Number Information LED BoardReverse the above procedure to install the LED board Fan/Heat Sink Assembly Spare Part Number Information 17 Fan/Heat Sink AssemblyRemoving the Fan/Heat Sink Assembly Screws, Part Removing the Fan/Heat Sink Assembly Screws, Part Removing the Fan/Heat Sink Assembly Screws, Part Removing the Fan/Heat Sink Assembly Replacing the Thermal Paste Processor Spare Part Number Information ProcessorReverse the above procedure to install the processor Weight Dimensions MetricInput Power TemperatureMaximum altitude unpressurized Relative humidity noncondensingShock Random VibrationInch, WXGA, Display Hard Drives 80-GB 60-GB 40-GB Dimensions DVD/CD-RW Combo Drive Audio output Access timeLevel Cache buffer Data transfer rate Startup timeDVD-RW DVD±RW and CD-RW Double-Layer Combo DriveDVD Hardware IRQ System Function System InterruptsIRQ11 Address hex System I/O Addresses16F Unused VGA Size Memory Address System Function System Memory MapHardware DMA System Function System DMAScrew Listing Head Color Qty. Length Thread Width Where usedTable A-1 Phillips PM2.5×5.0 Captive Screw Head Color Qty Length Thread Width Black Where usedTable A-2 Phillips PM3.0×4.0 Screw Table A-3 Phillips PM2.5×5.0 Screw Phillips PM2.5×5.0 Screw Locations Table A-3 Phillips PM2.5×5.0 Screw Table A-3 Phillips PM2.5×5.0 Screw Table A-3 Phillips PM2.5×5.0 Screw Table A-3 Phillips PM2.5×5.0 Screw Table A-3 Phillips PM2.5×5.0 Screw Table A-3 Phillips PM2.5×5.0 Screw Table A-3 Phillips PM2.5×5.0 Screw Table A-3 Phillips PM2.5×5.0 Screw Table A-3 Phillips PM2.5×5.0 Screw Table A-4 Phillips PM2.0×3.0 Screw Color Qty Length Thread Width Silver Where usedTable A-5 Phillips PM2.0×4.0 Screw Table A-5 Phillips PM2.0×4.0 Screw Phillips PM2.0×4.0 Screw Location Table A-6 Phillips PM2.5×13.0 Screw Color Qty Length Thread Width Black 13.0 mm Where usedTable A-6 Phillips PM2.5×13.0 Screw Table A-6 Phillips PM2.5×13.0 Screw Table A-7 Phillips PM2.5×9.0 Screw Table A-8 Phillips PM2.5×7.0 Screw Table A-8 Phillips PM2.5×7.0 Screw Table A-9 Silver Phillips PM2.5×4.0 Screw Table A-10 Phillips PM3.0×6.0 Screw Recovering System Information Backup and RecoveryBacking Up Your Information Using System Restore Points Restore to a Previous Date and Time Creating Recovery DiscsBackup and Recovery Reinstalling Preinstalled Programs and Drivers Reinstalling Software Programs and DriversReinstalling Programs from Discs Performing a RecoveryRecovering from the Recovery Discs Select Start All Programs System Recovery PC Recovery Deleting the Recovery Partition on the Hard Drive» Select Start Help and Support Updating Reinstalled SoftwareDisplay Component Recycling Display Component Recycling Removing the Display Bezel Screw Covers and Screws Removing the Display Bezel Removing the Display Inverter Board Removing the LCD Panel Removing the LCD Panel Frame Screws Removing the LCD Panel Frame Removing the Backlight Cover Releasing the Backlight Cables Removing the Backlight Frame Slide the backlight out of the backlight frame Releasing the LCD Panel Remove the LCD panel Table D-1 Audio-Out Headphone Pin SignalTable D-3 Universal Serial Bus Table D-2 Audio-In MicrophoneTV-CD Table D-4 Video-OutTable D-5 External Monitor Table D-6 RJ-11 Modem Table D-7 RJ-45 Network Conductor Power Cord Set Power Cord Set RequirementsGeneral Requirements Country/Region Accredited Agency Applicable Note Number Conductor Power Cord Set RequirementsCountry-Specific Requirements Kema Index Index Index-3 Index-4 Troubleshooting 2-18,2-27num lock key Index-6 Index-7 TV tuner remote control, spare part number 3-20,3-27
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C318LA, C310EU, C350EU, C302NR, C300EU specifications

The HP C305LA, C310EA, C399XX, C300, and C303NR are part of HP's diverse lineup of laptops, catering to different user needs with their unique features and specifications. Each model offers a blend of power, performance, and portability, making them suitable for various applications, from casual use to more demanding tasks.

Starting with the HP C305LA, this model is a well-rounded laptop that targets the everyday user with solid performance and reliable functionality. It features a powerful Intel processor, ensuring that multitasking and routine applications run smoothly. With its vibrant display and integrated graphics, the C305LA is suitable for streaming media and light gaming. Additionally, it boasts a durable design, making it an excellent choice for students and professionals who require a dependable machine for daily use.

Next, the HP C310EA brings a bit more to the table with its enhanced specifications. It is equipped with an upgraded processor, providing users with faster performance and improved efficiency. The C310EA also features an ergonomic keyboard and a spacious touchpad, providing an enhanced user experience for both typing and navigation. With its increased storage capacity, users can store their files, documents, and media without worrying about running out of space.

The C399XX stands out with its sleek design and portability. This model is ideal for users on the go, featuring a lightweight chassis and a dependable battery life. Performance-wise, the C399XX comes with advanced technology that supports robust applications, thus catering to creative professionals and casual users alike. The high-definition display ensures clear and vibrant visuals, making it perfect for multimedia consumption.

Meanwhile, the HP C300 is tailored for budget-conscious consumers who still require functionality. Equipped with essential features, the C300 is designed for basic tasks like web browsing, document editing, and media playback. Its compact design makes it easy to take anywhere, while its reliable performance ensures that common usage scenarios are adequately covered.

Finally, the HP C303NR offers a balance of performance and affordability, making it a great option for students and families. This model provides good processing power coupled with sufficient RAM, allowing for smooth operation of everyday software. The C303NR's long-lasting battery life appeals to users who require extended usability without frequent recharging.

In conclusion, the HP C305LA, C310EA, C399XX, C300, and C303NR each present a variety of features tailored to meet diverse user needs. Whether for personal, educational, or professional use, these models highlight HP's commitment to providing reliable and innovative computing solutions.