Contents
Maintenance and Service Guide
Page
Contents
Removal and Replacement Procedures
Removal and Replacement Preliminaries
Illustrated Parts Catalog
Screw Listing Index
Product Description
Compaq 800 and Presario Model Naming Conventions
Models
Key
Key Description Options
Compaq 800 Models
Following Compaq 800 model uses config. code Llnc
Taiwan324627-AB1
Following Compaq 800 model uses config. code Llnh
307602-011
Compaq Presario 3000 Models
Compaq Presario 3000 Models
Features
Maintenance and Service Guide
Clearing a Password
Power Management
Component Function
Front and Right Side Components
Built-in microphone
Rear Panel and Left Side Components
Rear Panel and Left Side Components
Item Component Function
Num lock key
Keyboard Components
Fn key
Top Components
Top Components
Top Components
Bottom Components
Bottom Components
Bottom Components
Design Overview
Computer Setup and Diagnostics Utilities
Troubleshooting
Using Computer Setup
Select To Do This
File Menu
Security Menu
Selecting from the Security Menu
Advanced Menu
Selecting from the Advanced Menu
Advanced Menu
Obtaining, Saving, or Printing Configuration Information
Using Compaq Diagnostics
Obtaining, Saving, or Printing Diagnostic Test Information
Maintenance and Service Guide
Troubleshooting Flowcharts Overview
Troubleshooting Flowcharts
Flowchart Description
Is there power? Go to Section No Power
Flowchart 2.1-Initial Troubleshooting
Power? Go to Section No Power Part Power up On AC Reset
Flowchart 2.2-No Power, Part
Flowchart 2.3-No Power, Part
Internal
Flowchart 2.4-No Power, Part
Flowchart 2.5-No Power, Part
Flowchart 2.6-No Video, Part
From Section No Video, Part Remove
Flowchart 2.7-No Video, Part
Flowchart 2.8-Nonfunctioning Docking Station if applicable
Flowchart 2.9-No Operating System OS Loading
Flowchart 2.10-No OS Loading from Hard Drive, Part
Flowchart 2.11-No OS Loading from Hard Drive, Part
Flowchart 2.12-No OS Loading from Hard Drive, Part
Flowchart 2.13-No OS Loading from CD- or DVD-ROM Drive
Undock
Flowchart 2.14-No Audio, Part
Flowchart 2.15-No Audio, Part
Flowchart 2.16-Nonfunctioning Device
Flowchart 2.17-Nonfunctioning Keyboard
Flowchart 2.18-Nonfunctioning Pointing Device
Flowchart 2.19-No Network or Modem Connection
Serial Number Location
Illustrated Parts Catalog
Illustrated Parts Catalog
Spare Parts Notebook System Major Components
LED switch cover
Spare Part
Description Number Displays
Illustrated Parts Catalog
Description Number Keyboards
Hard drive carrier with connector
Top cover
Optical drives
Illustrated Parts Catalog
Heat sink
Description Number Processors
Fan
Illustrated Parts Catalog
Battery pack, 12 cell, Li ion
Battery bay space saver
Item Description Number System boards
Modem board
Miscellaneous Plastics/Hardware Kit Components
Miscellaneous Plastics/Hardware Kit Components
Description
Spare Parts Miscellaneous not illustrated
Miscellaneous
Description Number Mouse, 2 button, carbon
Power cord, 3-wire
Mouse, USB, carbon
PC Card Smartcard reader
Tools Required
Removal and Replacement Preliminaries
Plastic Parts
Service Considerations
Preventing Damage to Removable Drives
Preventing Electrostatic Damage
Packaging and Transporting Precautions
Workstation Precautions
Grounding Equipment and Methods
Static-Shielding Materials
Typical Electrostatic Voltage Levels
Relative Humidity Event 10% 40% 55%
Material Use Voltage Protection Level
Removal and Replacement Procedures
Disassembly Sequence Chart
Disassembly Sequence Chart
Serial Number
Section Description
Disassembly Sequence Chart
Battery Pack Spare Part Number Information
Preparing the Notebook for Disassembly
Battery Bay Space Saver Spare Part Number Information
Removing the Battery Pack
Removing the Battery Bay Space Saver
Hard Drives Spare Part Number Information
Remove the hard drive by following these steps
Removing the Hard Drive from the Hard Drive Carrier
Memory Expansion Boards Spare Part Number Information
Memory Expansion Board
Removing the Memory Expansion Compartment
Removing a Memory Expansion Board
Optical Drive Spare Part Number Information
Optical Drive
LED Switch Cover Spare Part Number Information
LED Switch Cover
11. Removing the LED Switch Cover
Keyboard Spare Part Number Information
Keyboard
13. Releasing the Keyboard
14. Removing the Keyboard
Heat Sink Spare Part Number Information
Heat Sink
16. Removing the Heat Sink
Reverse the preceding procedure to install the heat sink
Fan Spare Part Number Information
10 Fan
Processor Spare Part Number Information
Processor
Reverse the preceding procedure to install the processor
Display Assembly Spare Part Number Information
Display Assembly
20. Disconnecting the Display Cable
21. Removing the Display Assembly
Top Cover Spare Part Number Information
Top Cover
22. Removing the Top Cover Screws
23. Removing the Top Cover Screws
24. Disconnecting the Top Cover Cables
Reverse the preceding procedure to install the top cover
Board Spare Part Number Information
14 1394 Board
Reverse the preceding procedure to install the 1394 board
Modem Board Spare Part Number Information
Modem Board
27. Removing the Modem Board
System Board Spare Part Number Information
System Board
28. Removing the System Board
Real Time Clock RTC Battery
Reverse the preceding procedure to install the RTC battery
Weight varies by configuration
Dimensions
Stand-alone power requirements
Relative humidity noncondensing
Temperature
Shock
Vibration
Inch SXGA, TFT Display
Height 20.28 cm Width 27.03 cm 10.64 Diagonal 33.79 cm 13.30
Hard Drives
Buffer size3
40 GB 20 GB Physical configuration
Disk rotational speed
Transfer rate
DVD-ROM Drive
CD-RW Drive
Hardware DMA System Function
System DMA
Hardware IRQ System Function
System Interrupts
System I/O Addresses
16F Unused
VGA
Size Memory Address System Function
System Memory Map
Table A-1 RJ-45 Network Interface
Pin Signal
Table A-3 Universal Serial Bus
Table A-2 RJ-11 Modem
Table A-4 Parallel
Table A-5 External Monitor
Pin Signal Audio Ground
Pin Signal Audio out Ground
Table A-6 Stereo Speaker/Headphone
Table A-7 Microphone
Conductor Power Cord Set
Power Cord Set Requirements
Country-Specific Requirements
Conductor Power Cord Set Requirements
Country Accredited Agency Applicable Note Number
BSI
Screw Listing
Table C-1 Torx T8 M2.5 × 7.0 Screw
Color Qty Length Thread Width Black Where used
Head
Figure C-2. Torx T8 M2.5 × 7.0 Screw Locations
Figure C-3. Torx T8 M2.5 × 7.0 Screw Location
Table C-2 Phillips M3.0 × 4.0 Screw
Color Qty Length Thread Width Silver Where used
Figure C-5. Phillips M2.5 × 4.0 Screw Locations
Table C-3 Phillips M2.0 × 4.0 Screw
Figure C-6. Phillips M2.5 × 4.0 Screw Locations
Table C-4 Phillips M2.5 × 4.0 Screw
Figure C-7. Phillips M2.5 × 4.0 Screw Locations
Table C-5 Torx T8 M2.5 × 16.0 Screw
Color Qty Length Thread Width Black 16.0 mm Where used
Figure C-9. Phillips M2.0 × 4.5 Screw Locations
Table C-6 Phillips M2.0 × 4.5 Screw
Figure C-10. Phillips M2.0 × 4.5 Screw Locations
Table C-7 Phillips M2.0 × 13.0 Screw
Color Qty Length Thread Width Silver 13.0 mm Where used
Index
Index-2
Index-3
Index-4
Index-5
Index-6