HP 2857AP manual Is Software Functioning Abnormally?

Page 32

Troubleshooting

Is Software Functioning Abnormally?

If your software becomes unresponsive or seems abnormal:

■Restart the notebook.

■Run a virus scan.

When you use the notebook for email, network, or Internet access, you expose the notebook to computer viruses. Computer viruses can disable the operating system, your applications, or your utilities or cause them to function abnormally.

Antivirus software can detect most viruses, destroy them, and, in most cases, repair any damage they have caused.

Optional antivirus software is available from most computer or electronics retailers. For information about running a virus scan, refer to the documentation included with the antivirus software.

■Reinstall the software.

❏To reinstall the operating system or a Compaq application or utility, follow the instructions with the Restore CDs included with the notebook. For more information about the Restore CDs, refer on the Documentation Library CD to the Software Guide, “Restoring Software.”

❏To reinstall software that was not preloaded or preinstalled, follow the instructions in the documentation included with the software.

ÄCAUTION: To prevent file corruption and be sure that the correct drivers are installed, reinstall software only when the notebook is connected to external power through the AC Adapter. (Do not restore software while the notebook is docked in an optional port replicator or while the notebook is running on battery power.) During the reinstallation:

■Do not unplug the notebook from external power.

■Do not shut down the notebook.

■Do not remove or insert a drive.

3–6

Getting Started

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Contents Getting Started Page Using This Guide Text Styles Style Explanation KeysPaths Following a PathChoosing a Path Contents Troubleshooting Index Setting Up the Notebook Setting Up the HardwareInserting the Battery Pack Connecting the Notebook to External PowerGetting Started Opening the Notebook Turning On the Notebook Setting Up the Software Using the Notebook Safely Turning Off the NotebookGetting Started Beginning to Use the Notebook Selecting Regional SettingsSelecting Screen Settings Protecting the Notebook Against Viruses Installing Optional Software \cpqapps\setup.exe preload /s Accessing Notebook Documentation Inserting a CD Drive or a DVD DriveInserting the Documentation Library CD Opening the Documentation Library CD Displaying the Documentation Library MenuSelecting a Guide For Information About These Topics Select This GuideFinding a Topic Within a Guide TravelTroubleshooting Quick Solutions Checklist Is the Notebook Receiving Power?Is the Notebook Turned On? Is the Notebook in Standby or Hibernation?Press ctrl+alt+delete. Then Is the Notebook Overheated?Is the System Unresponsive? Are You Using All Available Documentation? Is an External Device Not Working?Is Software Functioning Abnormally? Contacting Compaq Preparing to Call Technical SupportTaking the Notebook to a Service Provider Display Components Identifying Exterior HardwareDisplay Components Pointing Device Components TouchPad Models Pointing Device ComponentsTouchPad Models Dual Device Models Pointing Device Components Dual Device ModelsTop Components Power LightsTop Components Power Lights Keyboard and Drive Lights Top Components Keyboard and Drive LightsPower and Volume Controls Top Components Power and Volume ControlsEasy Access Buttons and Keyboard Keys Top Components Easy Access Buttons and Keyboard KeysFn key Function and Keypad KeysTop Components Function and Keypad Keys Front Panel Components Front Panel ComponentsRear Panel Components ConnectorsRear Panel Components Connectors Vent, Port and Jacks Rear Panel Components Vent, Port and JacksLeft Side Components Left Side ComponentsRight Side Components Right Side ComponentsUnderside Components Memory and Mini PCI Compartments Underside ComponentsMemory and Mini PCI Compartments Bay Components Underside Components Bay ComponentsVent and Docking Components Underside Components Vent and Docking ComponentsLabels Underside Components LabelsDocumentation and Restore CDs Additional Standard ComponentsAdditional Standard Components Cord and Cables Adapters and AccessoriesCord and Cables Additional Standard Components Adapters and Accessories Index See also jack port cord, power See also CD drive optional hard drive Maintenance, Shipping and Travel Modem and Networking guide Regulatory and Safety Notices Traveling with the notebook Maintenance, Shipping Booklet Zip drive optional
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2857AP specifications

The HP 2857AP is a versatile all-in-one printer designed for both home and office use, catering to a wide range of printing needs. This compact machine boasts a variety of features and technologies that make it a reliable choice for users looking for efficiency, quality, and convenience.

One of the standout features of the HP 2857AP is its impressive printing speed. It can produce high-quality documents rapidly, making it ideal for busy environments where time is of the essence. With a print speed of up to 20 pages per minute for black and white documents and up to 13 pages per minute for color documents, this printer ensures that users can stay productive without unnecessary delays.

Another key characteristic of the HP 2857AP is its exceptional print resolution. The printer delivers vibrant color images and sharp text with a maximum resolution of up to 4800 x 1200 dpi. This means that whether printing professional documents, presentations, or photographs, users can expect stunning results that meet their expectations.

The HP 2857AP is also equipped with advanced connectivity options. It supports Wi-Fi, allowing users to print wirelessly from their smartphones, tablets, and laptops. Additionally, the printer is compatible with various mobile printing platforms, including Apple AirPrint and Google Cloud Print, adding to its convenience and flexibility.

One notable technology integrated into the HP 2857AP is HP's Smart App, which enables users to manage print jobs directly from their mobile devices. The app provides an intuitive interface for monitoring ink levels, scanning documents, and accessing a range of printing settings on the go. This adds a layer of convenience and control to the user experience.

The HP 2857AP also prioritizes sustainability with its Energy Star certification, ensuring that it operates efficiently and reduces energy consumption. This is complemented by HP's commitment to using recycled materials in their ink cartridges, making it an environmentally friendly option for consumers.

In summary, the HP 2857AP is a feature-rich all-in-one printer that combines speed, quality, and advanced technology. Its ability to produce high-quality prints quickly, coupled with wireless connectivity and mobile management capabilities, makes it a valuable addition to any home or office setup. With a focus on sustainability, the HP 2857AP not only meets the needs of its users but also contributes to a greener future.
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