HP 2513AI, 2500, 2186AF, 2183AF, 2182US, 2182AT, 2182AF, 2181AF, 2180EA, 2180AF, 2180CA Startup problems

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Troubleshooting and Maintenance

Troubleshooting Your Notebook

If the USB port is not working

Contact the vendor of the peripheral device for the latest USB drivers.

Check the port settings in Control Panel. Open the hardware Device Manager, then select Universal Serial Bus Controller.

Startup problems

If the notebook doesn’t respond when you turn it on

Connect the AC adapter.

Reset the notebook by inserting the tip of a paper clip into the reset button on the bottom of the notebook. Then press the power button to turn it on.

If the notebook still doesn’t respond, remove the battery and AC adapter, remove any PC Cards, and undock the notebook if docked. Then plug in the AC adapter again, and reset the notebook using the reset button.

If the notebook won’t boot from battery power

Make sure the battery is properly inserted and fully charged. Check the battery charge by removing it and pressing the pad on the side of the battery. The lights show the charge level.

If available, try another battery.

If the notebook will not boot from the diskette drive

Make sure the diskette drive is selected as the boot device.

If you’re using a USB diskette drive, use the BIOS Setup utility to make sure Legacy USB Support is enabled. If your notebook also has a built-in diskette drive, use the BIOS Setup utility Boot menu to make sure the USB diskette drive is the first device under Removable Drive.

If the notebook stops responding after booting

Check whether you are connected to a TCP/IP network with no DHCP server. This can cause a long delay at startup because DHCP is enabled. Contact your network administrator to determine the proper TCP/IP configuration.

If the notebook takes a long time to resume after entering Standby

The notebook can routinely take a minute or more to resume if it has a network card installed. While the operating system is loading drivers and checking hardware and network connections, you will see a blinking cursor on your display. As soon as the hardware has been re-initialized, the Windows desktop will appear.

80 Reference Guide

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Contents Compaq Notebook Series Reference Guide Reference Guide Second Edition March Part Number Important Safety Information Iv Reference Guide Software Product License AgreementReference Guide Vi Reference Guide Contents Batteries and Power Management Troubleshooting and Maintenance Index Getting Started with Your Notebook Front panel and right panel components Identifying Parts of the NotebookCD-ROM, DVD, or other drive Universal serial bus port USB Left panel and back panel components PC Card and CardBus slot and buttons Bottom panel components Identifying Parts of the Notebook Hard drive activity Power modeBattery status Status lightsIdentifying Parts of the Notebook Insert the battery Setting Up Your NotebookConnect AC power Connect a phone line Set up Windows Turn on the notebookHint Basic Operation Operating Your Notebook Default power settingsPower mode To enter this mode Function Standby -PowerTo change the boot device To reset the notebookTo use the TouchPad TouchPad on-off button and indicator lightThis hot key Does this To use the function hot keysTo program a One-Touch button To use the One-Touch buttonsTo use the Windows and Applications keys To use the ALT GR keyThis key combination Does this Onto the spindle Using CDs or DVDsTo insert or remove a CD or DVD Could stop responding and you could lose dataTo create or copy CDs To play DVD moviesWindows To set up password protectionSecuring Your Notebook To lock your notebookTo protect against viruses To attach a security cableHard drive To lock the hard driveTaking Care of Your Notebook To protect your hard driveTo maintain your notebook To safeguard your data To clean your notebookTo extend the life of the display Batteries and Power Management Managing Power Consumption How the notebook manages power automaticallyInformation that was not saved will be lost Unsaved data if the notebook battery runs down completely Changing timeout settings and creating power schemesTo check battery status Using Battery PowerTo respond to a low-battery warning To recharge the batteryTo get the most from your batteries Using Battery Power Modem and Network Connections Your telephone line type prior to connecting your phone line Using the ModemSpecial restrictions in certain countries To change your modem settingsConnecting to a Local Area Network LAN Making Wireless Network Connections select models only Connecting to an existing wireless networkTo prepare for connections Creating a New Notebook-to-Notebook Network Ad Hoc Purchase a license before using the wireless function Individual wireless functionsTurning on communication and making a connection Turning off communication and ending a connection Function Making Wireless Bluetooth Connections select models onlyTo turn Bluetooth communication on and off Turning on Bluetooth communicationTurning off Bluetooth communication To prepare for Bluetooth connectionsTo send or receive files using Bluetooth Sharing files with another Bluetooth device FTPSending Outlook data to another Bluetooth device OPP Add-On Devices Connecting External Devices Connecting PC CardsInserting a PC Card Connecting External Devices Audio recorder These jacks may damage the notebookAudio ports on your notebook Connecting an external monitor Adjusting monitor resolution and other settingsTo use an external monitor To connect an Ieee 1394 device select models only Using dual display modeTransferring files through an infrared connection Using the infrared portTo connect an infrared device select models only Printing to an infrared printerTo use a port replicator select models only Corresponding port on the port replicator is ignored To dock to the port replicatorTo undock from the port replicator Installing Additional RAM Memory To install a RAM expansion moduleBack of the notebook Installing Additional RAM Memory To remove a RAM expansion module Installing Additional RAM Memory To replace the hard drive Replacing the Hard DriveTo replace the hard drive holder To prepare a new hard drive Troubleshooting and Maintenance If sound does not record Troubleshooting Your NotebookAudio problems If no sound is audibleIf a DVD plays erratically CD-ROM and DVD problemsIf you can’t boot from a CD or DVD If you get a Region Code error when playing a DVD movieDisplay problems Heat problems Hard drive problemsKeyboard and pointing device problems Infrared problemsIf you can’t log in to Netware servers Local area network LAN problemsIf a PS/2 scroll mouse doesn’t work If the built-in network adapter doesn’t connect to the LANModem problems Memory problemsIf the modem isn’t detected If the modem doesn’t dial or no dial tone is detectedIf the modem dials incorrectly If the modem dials but doesn’t connectIf the modem doesn’t fax If the modem causes an Error messageIf the modem dials but you can’t hear it If the modem connects, but transferred data is badPerformance problems PC Card Pcmcia problemsIf the notebook keeps beeping Power and battery problemsIf the notebook stops responding If the notebook turns off immediately after it turns onIf the battery does not charge If the Time Remaining for the battery is not correctIf the notebook has a short operating time Printing problems If the serial or parallel port is not working Serial, parallel, and USB problemsIf a serial mouse doesn’t work If a serial modem does not work properlyStartup problems If you have problems with wireless 802.11 communication Wireless problemsIf your notebook cannot detect any Bluetooth devices If your notebook cannot detect a certain Bluetooth deviceIf you can connect, but the network is slow To run the Bios Setup utility Configuring the NotebookMain Menu Setting Description DefaultSecurity Menu To change video memory settings using Bios Setup utility To replace a damaged QuickRestore System Recovery CD Reinstalling and Updating SoftwareReference Information Command Conexant Modem Reference InformationModem Reference Conexant G,h,i G,h +MCR ECC Commands +FMR AT* CommandsCode Meaning Register Function Conexant Range/units DefaultSafety Information Power cordsCountry or Region Rated Voltage and Current Laser safety Battery safetyMercury safety LED safetyExposure to radio frequency radiation Connections to Peripheral Devices Regulatory InformationRegulatory Information Trade name CanadaDeclaration of Conformity U.S.A Responsible PartyEuropean Union Regulatory Information Japan Telecommunications Approval JapanConexant AMC20493-KT5 Data Fax Modem PTC 211/02/071 New ZealandRussia International EMC Index QuickRestore System Recovery USB
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2547EA, 2552AI, 2541AH, 2543AH, 2542EA specifications

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