HP 1510AP manual Troubleshooting

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Contents

3 Troubleshooting

Quick Solutions Checklist . . . . . . . . . . . . . . . . . . . . . . . . 3–2 Is the Notebook Receiving Power? . . . . . . . . . . . . . . 3–2 Is the Notebook Turned On? . . . . . . . . . . . . . . . . . . . 3–3 Is the Notebook in Standby or Hibernation? . . . . . . . 3–3 Is the Notebook Overheated? . . . . . . . . . . . . . . . . . . 3–4 Is the System Unresponsive?. . . . . . . . . . . . . . . . . . . 3–4 Is an External Device Not Working?. . . . . . . . . . . . . 3–5 Are You Using All Available Documentation?. . . . . 3–5 Is Software Functioning Abnormally? . . . . . . . . . . . 3–6

Contacting Compaq . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3–7 Preparing to Call Technical Support . . . . . . . . . . . . . 3–7 Taking the Notebook to a Service Provider. . . . . . . . 3–8

4 Identifying External Hardware

Display Components . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4–1

Pointing Device Components. . . . . . . . . . . . . . . . . . . . . . 4–2

TouchPad Models . . . . . . . . . . . . . . . . . . . . . . . . . . . 4–2

Dual Device Models . . . . . . . . . . . . . . . . . . . . . . . . . 4–3

Top Components . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4–4

Power Lights . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4–4

Keyboard and Drive Lights . . . . . . . . . . . . . . . . . . . . 4–5

Power and Volume Controls . . . . . . . . . . . . . . . . . . . 4–6

Easy Access Buttons and Keyboard Keys. . . . . . . . . 4–7

Function and Keypad Keys . . . . . . . . . . . . . . . . . . . . 4–8

Front Panel Components . . . . . . . . . . . . . . . . . . . . . . . . . 4–9

Rear Panel Components . . . . . . . . . . . . . . . . . . . . . . . . . 4–10

Connectors . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4–10

Vents and Jacks . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4–11

Left Side Components . . . . . . . . . . . . . . . . . . . . . . . . . . 4–12

Right Side Components . . . . . . . . . . . . . . . . . . . . . . . . . 4–13

viii	Getting Started

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Contents Getting Started Getting Started Page Using This Guide Style Explanation Keys Text StylesFollowing a Path PathsChoosing a Path Contents Troubleshooting Index Setting Up the Hardware Setting Up the NotebookInstalling the Battery Pack Connecting the Notebook to External Power Opening the Notebook Turning On the Notebook Setting Up the Software Windows 2000 Professional Turning Off the NotebookUsing the Notebook Safely Selecting Regional Settings Selecting Screen SettingsBeginning to Use the Notebook Protecting the Notebook Against Viruses Installing Optional Software Windows 2000 Professional and Windows XP Home To insert the Documentation Library CD Accessing Notebook DocumentationDisplaying the Documentation Library Menu Opening the Documentation Library CDFor Information About These Topics Select This Guide Selecting a GuideTravel Finding a Topic Within a GuideTroubleshooting Is the Notebook Receiving Power? Quick Solutions ChecklistIs the Notebook in Standby or Hibernation? Is the Notebook Turned On?Is the Notebook Overheated? Is the System Unresponsive?Press ctrl+alt+delete. Then Is an External Device Not Working? Are You Using All Available Documentation?Is Software Functioning Abnormally? Preparing to Call Technical Support Contacting CompaqTaking the Notebook to a Service Provider Identifying External Hardware Display ComponentsDisplay Components Pointing Device Components TouchPad ModelsPointing Device Components TouchPad Models Pointing Device Components Dual Device Models Dual Device ModelsPower Lights Top Components Power LightsTop Components Top Components Keyboard and Drive Lights Keyboard and Drive LightsTop Components Power and Volume Controls Power and Volume ControlsTop Components Easy Access Buttons and Keyboard Keys Easy Access Buttons and Keyboard KeysFunction and Keypad Keys Top Components Function and Keypad KeysFn key Front Panel Components Front Panel ComponentsConnectors Rear Panel Components ConnectorsRear Panel Components Rear Panel Components Vents and Jacks Vents and JacksLeft Side Components Left Side ComponentsRight Side Components Right Side ComponentsUnderside Components Memory and Mini PCI CompartmentsUnderside Components Memory and Mini PCI Compartments Underside Components Docking Components Docking ComponentsUnderside Components Labels LabelsAdditional Standard Components Documentation and Restore CDsAdditional Standard Components Cord and Cables Cord and CablesAdditional Standard Components Adapters and Accessories Adapters and AccessoriesIndex See also keys latches switch, displaySee also battery bay connectors Index-3 Maintenance, Shipping and Travel Modem and Networking guide Regulatory and Safety Notices Booklet

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