HP 311c-1140EI manual Troubleshooting wireless connection problems, Cannot connect to a Wlan

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Troubleshooting wireless connection problems

Some possible causes for wireless connection problems include the following:

Network configuration (SSID or security) has been changed.

Wireless device is not installed correctly or has been disabled.

Wireless device or router hardware has failed.

Wireless device encountered interference from other devices.

NOTE: Wireless networking devices are included with select computer models only. If wireless networking is not listed in the feature list on the side of the original computer package, you may add wireless networking capability to the computer by purchasing a wireless networking device.

Before working your way through the sequence of possible solutions to your network connection problem, be sure that device drivers are installed for all wireless devices.

Use the procedures in this chapter to diagnose and repair a computer that does not connect to the network you want to use.

Cannot connect to a WLAN

If you have a problem connecting to a WLAN, confirm that the integrated WLAN device is properly installed on your computer:

NOTE: Windows includes the User Account Control feature to improve the security of your computer. You may be prompted for your permission or password for tasks such as installing software, running utilities, or changing Windows settings. Refer to Help and Support for more information.

1.Select Start > Control Panel > System and Security.

2.In the System area, click Device Manager.

3.Click the arrow next to Network adapters to expand the list and show all adapters.

4.Identify the WLAN device from the Network adapters list. The listing for a WLAN device may include the terms wireless, wireless LAN, WLAN, Wi-Fi, or 802.11.

If no WLAN device is listed, either your computer does not have an integrated WLAN device, or the driver of the WLAN device is not properly installed.

For more information on troubleshooting WLANs, refer to the Web site links provided in Help and Support.

24 Chapter 3 Wireless and local area network

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Contents Mini User Guide Product notice Safety warning notice Iv Safety warning notice Table of contents Multimedia Power management Security Hardware features Identifying the hardwareTop components TouchPadLights Panel System and Security Power Options ButtonsFront components KeysRight-side components Left-side components Display components Bottom components Wireless antennas Identifying the labels Additional hardware componentsPage Using HP QuickWeb software select models only Wireless and local area network Using wireless devicesUsing the wireless button Identifying wireless and network status iconsUsing the wireless controls Using Wireless Assistant software select models only Using HP Connection Manager select models onlyUsing operating system controls Protecting your Wlan Using a WlanSetting up a Wlan Connecting to a Wlan Use a wireless transmitter with built-in securityRoaming to another network Using HP Mobile Broadband select models only Inserting a SIMRemoving a SIM Page Using Bluetooth wireless devices Bluetooth and Internet Connection Sharing ICSTroubleshooting wireless connection problems Cannot connect to a WlanCurrent Wlan network security codes are unavailable Cannot connect to a preferred Wlan networkNetwork icon for Wlan is not displayed Cannot connect to the wireless router Wlan connection is very weakConnecting to a local area network LAN Identifying your multimedia components Multimedia featuresMultimedia Multimedia features Adjusting the volume Multimedia software Using preinstalled multimedia softwareInstalling multimedia software from the Internet Checking your audio functions Connecting external audio devicesAudio Page Video Connecting an external monitor or projectorConnecting an Hdmi device Configuring audio for Hdmi select models only Webcam Identifying installed drives Drives and external devicesDrives Handling drivesUsing Disk Defragmenter Improving hard drive performanceUsing Disk Cleanup Replacing the hard drive in the hard drive bayPage Using external drives Connecting optional external drives Sharing optical drivesUsing a USB device Connecting a USB deviceExternal devices Removing a USB deviceUsing Digital Media Slot cards Inserting a digital cardRemoving a digital card Memory modules Page Page Page Setting pointing device preferences Using pointing devicesUsing the keyboard Pointing devices and keyboardInitiating Sleep Function HotkeySwitching the screen image Decreasing screen brightnessIncreasing screen brightness Initiating QuickLockMuting speaker sound Decreasing speaker volumeIncreasing speaker volume Power management Setting power optionsUsing power-saving states Initiating and exiting SleepUsing the battery meter Initiating and exiting HibernationSetting password protection on wakeup Using external AC powerUsing power plans Connecting the AC adapter Using battery power Testing an AC adapterFinding battery information in Help and Support Using Battery CheckDisplaying the remaining battery charge Inserting or removing the batteryCharging a battery Identifying low battery levels Maximizing battery discharge timeManaging low battery levels Page Fully charge the battery Calibrating a batteryResolving a low battery level Disable Hibernation and Sleep Discharge the batteryPage Conserving battery power Storing a batteryFully recharge the battery Reenable Hibernation and SleepDisposing of a used battery Shutting down the computerProtecting the computer Using passwordsSecurity Setting passwords in Windows Setting passwords in Setup UtilityAdministrator password Power-on passwordManaging a power-on password Using antivirus software Using firewall software Installing critical updates Software updates Downloading a Bios update Updating the BiosDetermining the Bios version Page Updating programs and drivers Setup Utility Starting Setup UtilityUsing Setup Utility Changing the language of Setup UtilityDisplaying system information Restoring default settings in Setup UtilityExiting Setup Utility Setup Utility menus System Configuration menuMain menu Security menuDiagnostics menu Index VGALabels Hdmi USB
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311c-1140EI, 311c-1070EF specifications

The HP 311c-1070EF and HP 311c-1140EI are compact and stylish netbooks designed to cater to the needs of users seeking portability along with performance. These models demonstrate HP's commitment to providing reliable and efficient computing experiences.

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