How to Get Information, Updates and Help
ÄCAUTION: Replacing an operating system enhanced by Compaq with a retail version of an operating system will result in the loss of all Compaq enhancements. In some cases, the loss of these enhancements may result in an unresponsive system. In other cases, complete USB support may become unavailable.
Obtaining Technical Support
Using the Support Forum
Personal technical support is available from the Support Forum at the Compaq Web site. You can either browse the postings as a guest, or register as a user and submit your own questions. Compaq responds to questions within one business day.
To access the Support Forum, visit the Compaq Web site at http://www.compaq.com, then select Support Forum.
Contacting Technical Support
If you cannot solve a problem using the support forum or the troubleshooting tips in the Troubleshooting guide, you may need to call technical support. Refer to the Worldwide Telephone Numbers guide included with your computer for the phone number of the Compaq office near you, or visit http:\\www.compaq.com, then click Contact US > Compaq offices worldwide.
To receive the fastest possible solution, have the following information or items available when you call:
■The computer.
■Serial number and model description on the bottom of the computer.
■Purchase date on the invoice.
■Conditions under which the problem occurred.
Getting Started |