HP U522 manual Chapter Troubleshooting, Getting Help

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Chapter 3

Troubleshooting

DNCP Solutions maintenance software continuously monitors the function of PCI cards. If a PCI card malfunctions, the system determines the severity of the problem. If a malfunction is transient, the PCI card restarts automatically. If a malfunction is permanent, the system takes the card out of service and the red status light on the PCI card cage is illuminated.

In addition, the system records all PCI malfunctions in the online system error log files and displays corresponding error messages on the system console. HP-UX error log files use the path name /var/adm/syslog/syslog.log

Getting Help

DNCP Solutions systems offer a unique failure-reporting and remote diagnosis feature known as the Remote Service Network (RSN). If the RSN is connected to your system, it automatically reports all part failures to the DNCP Solutions Customer Assistance Center (CAC), which then notifies you of the problem and diagnoses its cause. (If you are serviced by a distributor, the remote diagnosis and service process may vary.) If the problem is caused by a failed PCI card, the CAC provides you with a replacement procedure.

You may contact the DNCP Solutions Customer Assistance Center (CAC), 24 hours a day, 7 days a week by calling one of the phone numbers listed below.

Service Area

CAC Location

Phone Number

 

 

 

 

North and South

Scottsdale, Arizona

800-404-1561

(within North America)

America

USA

480-391-8561

(outside North America)

 

 

 

EMEA (Europe,

Sophia Antipolis, France

+33-492-386-208

Middle East and

 

 

 

Africa)

 

 

 

 

 

 

Greater China

Hong Kong, China

+852-8202-2562

 

 

 

Asia / Pacific

Tokyo, Japan

0120-787287 (within Japan)

 

 

81-3-3589-6034 (outside Japan)

 

 

 

 

Troubleshooting 3-1

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Contents U522 Ethernet PCI Card Installation Guide Manual Name U522 Ethernet PCI Card Installation Guide Contents Page Figures Page Tables Page Audience PurposeRevision Information Software InformationNotation and Terminology Conventions How to Use This GuideProduct Documentation Software Related BooksOrdering Documentation How to Send Comments About This DocumentCustomer Assistance Center Service Area CAC Location Phone NumberChapter Overview U522 Ethernet PCI Card U522 4-Port Ethernet PCI CardPCI Card Cages Locating the PCI CardsPCI U T I O N Handling PCI CardsGrounding-Strap Jack Rear of System Hardware Requirements Cabling SpecificationsSoftware Requirements Installing a U522 PCI Card Chapter Installing or Replacing a U522 PCI CardRear Cp0182 U T I O N Backplane Connecting Cables and Configuring the Card Red Removing a U522 PCI Card Rear of System T E Retainer Bar 12U522 Ethernet PCI Card Installation Guide MAN0063 Filler Panel Retainer Bar Page Getting Help Chapter TroubleshootingGetting Help PCI Card Status Lights State Meaning Action Interpreting the PCI Card Status LightsRed Yellow Rear Green System Ethernet Network Status Lights State Meaning Ethernet Network Status LightsCH1 CH2 CH3 Customer Survey Business Reply Mail

U522 specifications

The HP U522 is a versatile and robust printer that has become a popular choice for both home and office environments. Known for its reliability and exceptional print quality, the U522 caters to the diverse needs of users who demand high-performance printing solutions.

One of the standout features of the HP U522 is its impressive print resolution. With the capability to produce sharp and clear images at resolutions up to 4800 x 1200 optimized dpi, users can expect professional-grade prints, whether they are creating intricate graphics or standard text documents. This level of detail makes it suitable for everything from business presentations to high-quality photo printing.

The U522 utilizes advanced inkjet technology which not only enhances print quality but also expands the color gamut. This feature ensures that colors are vibrant and true-to-life, making it ideal for graphic designers and photographers who require precise color reproduction. Moreover, the printer comes equipped with a high-yield cartridge option, allowing for cost-effective printing without compromising on quality.

In terms of printing speed, the U522 does not disappoint. It boasts a rapid output of up to 15 pages per minute for black and white documents and approximately 10 pages per minute for color prints. This efficiency helps streamline workflow, particularly in busy office settings where time is of the essence.

Connectivity is another key aspect of the HP U522. It supports various connectivity options, including USB, Ethernet, and wireless capabilities. The wireless feature enables users to print from multiple devices, including laptops, tablets, and smartphones, enhancing convenience and flexibility in modern work environments.

The U522 also comes with user-friendly features such as a simple control panel and intuitive software that makes operation straightforward for users of all skill levels. Additionally, it includes features like automatic duplex printing, reducing paper usage and contributing to environmentally friendly practices.

Durability and build quality are also noteworthy characteristics of the HP U522. Designed to withstand the rigors of daily use, it combines a sleek design with sturdy materials, making it a lasting addition to any workspace. Overall, the HP U522 stands out as an efficient, high-quality printer that meets the demands of diverse printing tasks while balancing performance and user convenience.