HP mt40 Mobile manual Troubleshooting, Quick troubleshooting, Computer is unable to start up

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17 Troubleshooting

Quick troubleshooting

The computer is unable to start up

When the computer is turned on, the power light turns on. If the computer and the power light do not turn on when you press the power button, adequate power may not be available to the computer.

The following suggestions may help you determine why the computer will not start up:

●If the computer is plugged into an AC outlet, be sure that the AC outlet is providing adequate power by plugging another electrical device into the outlet.

●If the computer is running on battery power or is plugged into an external power source other than an AC outlet, plug the computer into an AC outlet using the AC adapter. Be sure that the power cord and AC adapter connections are secure.

NOTE: Use only the AC adapter provided with this computer or one approved for this computer.

●If the computer is running on battery power, try the following procedures in the sequence provided, until startup occurs:

◦If the battery light on the front of the computer is blinking amber, the battery has reached a low battery level, which may not allow the computer to start up. Plug the computer into an AC outlet using the AC adapter, start the computer, and allow the battery to charge.

◦Remove the battery and plug the computer into an AC outlet using the AC adapter. If you can turn the computer on, the battery may need to be replaced.

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Contents HP mt40 Mobile Thin Client Product notice Safety warning notice Iv Safety warning notice Table of contents VMware View Manager Connecting to a local area network Inserting a digital card Removing a digital card Routine care Page Finding information WelcomeWelcome File-Based Write Filter Using the File-Based Write Filter command line utilityHP Write Filters Using the File-Based Write Filter status utility Using the File-Based Write Filter configuration interfaceEnhanced Write Filter Using the Enhanced Write Filter command line utilityAll Using the Enhanced Write Filter configuration interfaceEnable/Disable EWF Using the Enhanced Write Filter status utilityLocal drives ConfigurationDrive Z Drive CRoaming profiles Saving filesMapping network drives Applications Microsoft Internet Explorer HP ThinState CaptureHP ThinState Deploy Windows Media Player VMware View Manager Identifying the hotkeys Using the keyboardKeyboard and pointing devices Keyboard and pointing devices Setting pointing device preferences Using pointing devicesUsing the TouchPad Turn the TouchPad off and onSelecting NavigatingShutting down the computer PowerUsing power-saving states Setting power optionsUsing the power meter Initiating and exiting SleepSetting password protection on wakeup Using power plansViewing the current power plan Selecting a different power planInserting or removing the battery Using battery powerDisplaying the remaining battery charge Identifying low battery levels Maximizing battery discharge timeManaging low battery levels Storing a user-replaceable battery select models only Conserving battery powerDisposing of a user-replaceable battery select models only Resolving a low battery levelUsing external AC power Testing an AC adapter Multimedia Using multimediaUsing the audio features Using the audio-out headphone jack Using the audio-in microphone jackUsing the external monitor port Using the video featuresAdjusting the volume DisplayPort About integrated wireless devices WirelessUsing wireless controls Using WlanSetting up a Wlan Using wireless security features Connecting to a WlanPage Local area network LAN Connecting to a local area networkProtecting the computer SecuritySetting passwords in Windows Using passwordsUsing administrator and user passwords Automatic logonUsing a setup password Setting passwords in Computer SetupAdministrator logon Manual logonEntering a setup password Using a power-on passwordManaging a setup password Requiring a power-on password at restart Managing a power-on passwordEntering a power-on password Installing a security cable Connecting a USB device Connecting hardwareUsing a USB device Securing USB ports Using the USB Storage Options utilityUsing Media Card Reader cards Removing a digital card Inserting a digital cardConfiguring an ExpressCard Using ExpressCardsInserting an ExpressCard Removing an ExpressCard Handling drives Hardware upgradesRemoving the service door Removing or replacing the service doorReplacing the service door Removing the hard drive Replacing the hard driveInstalling a hard drive Replacing an optical drive Replacing a drive in the upgrade bayReplacing memory modules Remove the service door see Removing the service door on Using optical drives select models only Inserting an optical disc CD or DVD Removing an optical disc CD or DVD When the disc tray opensWhen the disc tray does not open Using optional external devices Using external drivesUsing Computer Setup Computer Setup Bios and Advanced System DiagnosticsStarting Computer Setup Navigating and selecting in Computer SetupRestoring factory settings in Computer Setup Bios Setup Menu Updating the BiosUsing Advanced System Diagnostics Cleaning products Cleaning your computerCleaning procedures Cleaning the displayTraveling with the computer Cleaning the sides and coverCleaning the TouchPad and keyboard Page Computer is unable to start up TroubleshootingQuick troubleshooting Computer is on but is not responding Computer screen is blankSome external devices are not working Wireless network connection is not workingComputer is unusually warm Index BiosJacks
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mt40 Mobile specifications

The HP mt40 Mobile is a sleek and powerful laptop designed specifically for the rigorous demands of professionals who require portability without compromising on performance. This device is particularly suited for business users, offering a blend of advanced technology and user-friendly features that make it an excellent choice for on-the-go productivity.

One of the main features of the HP mt40 Mobile is its lightweight design, weighing approximately 3.5 pounds, which makes it easy to carry throughout the day. The laptop boasts a durable chassis that can withstand the rigors of daily travel, providing reliability for professionals who need a device that can keep up with their busy lifestyles.

Equipped with the latest AMD Ryzen processors, the mt40 delivers exceptional performance, enabling users to run demanding applications and multitask effortlessly. The integrated graphics ensure smooth visual performance, making it suitable for tasks ranging from document processing to light video editing. With up to 16GB of DDR4 RAM, users can enjoy improved responsiveness and the ability to handle multiple applications simultaneously without lag.

The HP mt40 Mobile features a Full HD display that offers vivid colors and sharp details, crucial for presentations and work-intensive tasks. With an anti-glare coating, users can work comfortably in various lighting conditions, reducing eye strain during long hours of use. The addition of touch screen capabilities on certain models enhances interactivity, allowing users to navigate easily and intuitively.

Connectivity is a priority in the HP mt40, which includes a range of ports, such as USB Type-C, USB 3.1, HDMI, and a headphone/microphone combo jack. This variety allows users to connect to various peripherals, external displays, and networks effortlessly. The laptop also supports Wi-Fi 6, ensuring fast and reliable wireless internet connectivity that is essential for remote work and collaboration.

Security features are paramount in the HP mt40 Mobile, with options such as a fingerprint reader and a Trusted Platform Module (TPM) 2.0 chip. These technologies provide robust protection for sensitive data, ensuring that users can work with peace of mind. The device also includes HP's innovative software solutions, such as HP Sure Start, which helps maintain the integrity of the BIOS against attacks.

In summary, the HP mt40 Mobile combines portability, performance, and advanced security features, making it an excellent choice for professionals seeking a reliable and efficient device for their mobile computing needs. With its powerful specifications and robust design, the mt40 Mobile stands out in the competitive landscape of business laptops, delivering the functionality and reliability that modern users demand.
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