HP xb31, sb21 manual Appendices, Troubleshooting

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appendices

Troubleshooting

Consult this section if you are experiencing trouble with your projector. If the

problem persists, please contact hp. Refer to Warranty and Support Information xb31 sb21 on page 39.

Problem: No image is projected on screen.

Verify that the projector’s power cord is plugged in and properly connected.

Verify that all cables are properly installed and securely connected.

Make sure you have removed the lens cap and that the blue Power Indicator Light is ON.

Verify that the Lamp Indicator Light is OFF. If the Lamp Indicator Light is ON, the lamp module must be replaced. Refer to page 32 for the lamp module replacement procedure.

Verify that the Temp Indicator Light is OFF. If it is ON, refer to page 14.

If you are using a notebook computer, you may need to activate the external monitor port. Please consult the computer’s manual for instructions. Key sequences for many computers are printed in your quick start guide.

Check for damaged connector pins.

Check that the projector’s lamp hasn’t burned out or been installed incorrectly. Problem: Partial, scrolling or incorrectly displayed image.

Press the “Auto Image” button on the projector or use the “Auto Image” function in the “Computer Image” menu of the On Screen Display (OSD).

If you are using a computer:

If the resolution of your computer is higher than 1024×768 for the hp xb31 or 800×600 for the hp sb21, the projector will re-size the image to match the output of the computer. If desired, you may reset your computer’s display resolution to match these by following the steps provided in your computer’s owner’s manual. You may have to disable the computer’s monitor to correctly display the new resolution.

Switch the notebook’s display to the “external display only” or “CRT only” mode following the instructions provided in your computer’s owner’s manual.

If you experience difficulty in changing the resolution settings, or your monitor freezes, restart the computer and the projector.

Problem: The notebook’s screen is not displaying your presentation.

Some notebook PCs may deactivate their own screen when a second display device is in use. Refer to your computer’s documentation for information. If you are using a notebook computer, you may need to activate the external monitor port. Please consult the computer’s manual for instructions. Key sequences for many computers are printed in your quick start guide.

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Contents Hp digital projectors Xb31 & sb21 Hp digital projector xb31 and sb21 Table of contents Safety Personal Safety Protecting Your ProjectorProjector Features IntroductionPackage Contents Sb21Projector Overview Back Panel Features Control PanelRemote Control With Mouse & Laser Pointer Installation Connecting the hp digital projector xb31 to a computerAntenna Digital Tuner Output Video Output Connecting the hp digital projector sb21 to a Computersb21 Video Output Antenna Digital Tuner Output Turning the projector on OperationTurning the projector on and OFF Turning the projector OFFOperation Adjusting the projected image Adjusting the display angleAdjusting the display angle Adjusting the hp xb31 zoom and focus Projected image size diagonalAdjusting the hp sb21 focus Sb21Control panel & remote control User ControlsHow to operate On Screen Display MenusLanguage Menu All Images Menu Audio Menu Computer Image Menu Management Menu Video Image Menu Remote control User Controls Troubleshooting AppendicesIf you are using an Apple PowerBookTM Changing the lamp module Avoid Burn HazardPhillips-head screwdriver is required for this procedure Hp xb31 specifications AppendicesHp xb31 compatibility modes Analog DigitalHp sb21 specifications NTSC3.58/NTSC4.43/PAL/PAL-M/PAL-N/SECAMAppendices Hp sb21 compatibility modesRegulatory Information Regulatory informationJapanese Notice Declaration of Conformity Reference Safety Information Laser SafetyWarranty & Support
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sb21, xb31 specifications

The HP xb31 is a versatile and high-performance gaming monitor designed to cater to the needs of gamers, content creators, and professionals alike. Offering an array of impressive features, this display stands out in a crowded market.

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With its superior display quality, responsive performance, and thoughtful design elements, the HP xb31 stands as a formidable contender in the gaming monitor arena, appealing to a wide range of users seeking both performance and functionality. Whether for gaming or professional use, it effectively combines advanced technologies to deliver an exceptional visual experience.