HP WQ861UA, dm4 1060us manual CD, DVD, or BD does not play, Selecting Advanced Settings Monitor tab

Page 104

●Uninstall

●Scann for hardware changes. Windows scans your system for installed hardware and installs any required drivers

●Click Properties to verify that the device is working properly

◦The Properties window provides details about the device to help you troubleshoot issues

◦Click the Driver tab to update, disable, or uninstall drivers for this device

A CD, DVD, or BD does not play

To play a CD, DVD, or BD:

●Save your work and close all open programs before playing a disc.

●Log off the Internet before playing a disc.

●Be sure that you insert the disc properly.

●Be sure that the disc is clean. If necessary, clean the disc with filtered water and a lint-free cloth. Wipe from the center of the disc to the outer edge.

●Check the disc for scratches. If you find scratches, treat the disc with an optical disc repair kit available at many electronics stores.

●Disable Sleep before playing the disc.

Do not initiate Hibernation or Sleep while playing a disc. Otherwise, you might see a warning message asking if you want to continue. If this message appears, click No. After clicking No, the computer might:

◦Resume playback.

◦Close the playback window in the multimedia program. To return to playing the disc, click the Play button in your multimedia program. In some cases, you might need to exit the program, and then restart it.

●Increase system resources.

◦Shut down printers and scanners, and unplug cameras and portable handheld devices. Disconnecting these Plug and Play devices frees up valuable system resources and results in better playback performance.

◦Change desktop color properties. Because the human eye cannot easily tell the difference between colors beyond 16 bits, you should not notice any loss of color while watching a movie if you lower system color properties to 16-bit color by:

1.Right-clicking on a blank area of the computer desktop, and selecting Screen resolution.

2.Selecting Advanced Settings > Monitor tab.

3.Selecting High Color (16 bit), if this setting is not already selected.

4.Clicking OK.

94 Chapter 14 Troubleshooting

Page 103 Page 105
Image 104
Page 103 Page 105
Contents Page Product notice Safety warning notice Iv Safety warning notice Table of contents Multimedia Drives External devices Setup Utility Bios Index Features Identifying hardwareComponents Top componentsLights Description FunctionControl Panel System and Security Power Options Buttons and Fingerprint Reader select models onlyKeys Fn keyFront components Right-side componentsLeft-side components Bottom components Display components Wireless antennas Labels Additional hardware componentsSerial number Using wireless devices NetworkingIdentifying wireless and network status icons Using the wireless controlsUsing the wireless key Using HP Wireless AssistantSetting up a Wlan Using a WlanUsing operating system controls Protecting your Wlan Roaming to another network Using Bluetooth wireless devices select models onlyConnecting to a Wlan Connecting to a local area network Bluetooth and Internet Connection Sharing ICSPage Using pointing devices Setting pointing device preferencesUsing the TouchPad Pointing devices and keyboardPinching Using TouchPad gesturesScrolling Using the action keys Connecting an external mouseUsing the hotkeys Using the keypads Using an integrated numeric keypadCleaning the TouchPad and keyboard Using an optional external numeric keypadMultimedia features MultimediaIdentifying your multimedia components Environmental NoticesAdjusting the volume Multimedia software Using the media activity keysUsing HP MediaSmart software Using other preinstalled multimedia software Installing multimedia software from a discConnecting external audio devices AudioConnecting an external monitor or projector Select Start All Programs Accessories Sound RecorderVideo Checking your audio functionsMultimedia Click Playback devices Connecting an Hdmi deviceConfiguring audio for Hdmi select models only Webcam Power management Setting power optionsUsing power-saving states Initiating and exiting SleepUsing the battery meter Using power plansViewing the current power plan Initiating and exiting HibernationUsing external AC power Setting password protection on wakeupSelecting a different power plan Customizing power plansPage Using battery power Connecting the AC adapterFinding battery information in Help and Support Using Battery CheckDisplaying the remaining battery charge Inserting or removing the batteryCharging a battery Maximizing battery discharge time Managing low battery levelsIdentifying low battery levels Resolving a low battery levelCalibrating a battery Click Change advanced power settings Conserving battery power Storing a batterySwitching between graphics modes select models only Disposing of a used batteryReplacing the battery Shutting down the computerClick Shut down Optical drive DrivesHandling drives Identifying the installed optical drive Using optical discsSelecting the right disc CDs, DVDs, and BDs Select Start ComputerCD-R discs CD-RW discsDVD±R discs DVD±RW discsPlaying a CD, DVD, or BD Configuring AutoPlaySelect Start Default Programs Change AutoPlay settings Changing DVD region settings Copying a CD or DVD Select Start All Programs CyberLink DVD Suites Power2GoObserving the copyright warning Creating burning a CD or DVD Using external drives Removing a CD, DVD, or BDUsing Disk Defragmenter Using Disk CleanupImproving hard drive performance Replacing a drive in the primary hard drive bayPage Page Replacing a drive in the secondary hard drive bay Page Page External devices Using a USB deviceConnecting a USB device Using an eSATA device Removing a USB deviceConnecting an eSATA device Removing an eSATA deviceInserting a digital card Using Digital Media Slot cardsExternal media cards Removing a digital card Memory modules Page Page Page Protecting the computer Using passwordsSecurity Setting passwords in Windows Setting passwords in Setup UtilityAdministrator password Power-on passwordUsing antivirus software Using firewall softwareInstalling critical security updates Installing an optional security cableUsing the Fingerprint Reader select models only Locating the Fingerprint ReaderRegistering fingerprints Using your registered fingerprint to log on to Windows Setup Utility Bios Starting Setup UtilityUsing Setup Utility Changing the language of Setup UtilityRestoring default settings in Setup Utility Displaying system informationSetup Utility menus Exiting Setup UtilityMain menu Security menuSystem Configuration menu Diagnostics menuDetermining the Bios version Software updatesUpdating the Bios Downloading a Bios update Updating programs and drivers Backup and recovery Creating recovery discsBacking up your information Using Windows Backup and Restore Using system restore pointsWhen to create restore points Create a system restore pointClick the System Protection tab Click System Restore Performing a recoveryRecovering from the recovery discs Cannot connect to a preferred network TroubleshootingCannot connect to a Wlan Network icon is not displayed Current network security codes are unavailableCannot connect to the wireless router Wlan connection is very weakComputer does not detect the CD, DVD, or BD drive Selecting Start Control Panel System and SecuritySelecting Advanced Settings Monitor tab CD, DVD, or BD does not playClick Start Default Programs Change AutoPlay Settings Select Advanced Settings Monitor tabCD, DVD, or BD does not play automatically DVD or BD movie stops, skips, or plays erraticallyObtaining the latest HP device drivers Obtaining the latest Windows device drivers Index USBJacks Hdmi USB

WQ861UA, dm4 1060us specifications

The HP dm4 1060us, identified by the model number WQ861UA, is a versatile and compact laptop that was designed to cater to a wide range of users, from students to professionals. Launched as part of HP's Pavilion series, this notebook combines performance, aesthetics, and portability, making it a popular choice for users who need a reliable computing device on the go.

One of the standout features of the HP dm4 1060us is its sleek and stylish design. The laptop is encased in a brushed aluminum chassis, providing not only a modern look but also durability against everyday wear and tear. The 14-inch display strikes a balance between portability and usability, offering a resolution of 1366x768 pixels, which allows for excellent clarity and vibrant colors, making it suitable for both work and leisure activities.

Under the hood, the HP dm4 1060us is powered by Intel's Core i5 processor, offering solid performance for multitasking and handling various applications simultaneously. With 6GB of RAM, the laptop ensures smooth operation even with numerous browser tabs open or when running demanding software. The presence of a dedicated AMD Radeon graphics card further enhances visual performance, making it capable of handling casual gaming and graphic-intensive tasks.

Storage-wise, the HP dm4 1060us is equipped with a 750GB hard drive, providing ample space for files, applications, and media. This capacity is ideal for users who require significant storage without the immediate need for external solutions. The laptop's battery life is also commendable, with the ability to last several hours on a single charge, making it convenient for users on the move.

A noteworthy aspect of the HP dm4 1060us is its connectivity options, which include multiple USB ports, HDMI output, and an integrated card reader. These features allow users to connect to various devices and peripherals seamlessly. Additionally, the laptop comes with an HP TrueVision HD webcam, which ensures decent quality video for online meetings and communication.

In terms of software, the HP dm4 1060us typically runs on Windows operating systems, offering users access to a wide range of applications and tools to enhance productivity. Overall, the HP dm4 1060us, WQ861UA, stands out with its blend of performance, functionality, and portability, making it a worthy contender in the laptop market for those seeking a reliable everyday machine.
Top Page Image Contents