HP 6570b manual Support, Contacting support

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7 Support

Contacting support

If the information provided in this user guide, in the HP Notebook Reference Guide, or in Help and Support does not address your questions, you can contact support. For U.S. support, go to http:// www.hp.com/go/contactHP. For worldwide support, go to http://welcome.hp.com/country/us/en/ wwcontact_us.html.

Here you can:

Chat online with an HP technician.

NOTE: When support chat is not available in a particular language, it is available in English.

E-mail support.

Find support telephone numbers.

Locate an HP service center.

Contacting support 51

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Contents Getting Started Product notice Safety warning notice Iv Safety warning notice Table of contents Maintenance Contacting support Labels Viii Welcome Resources For information about Finding informationFinding information TouchPad Getting to know your computerTop Top Lights Buttons and fingerprint reader select models only Security Power OptionsGetting to know your computer Esc key KeysFront Right Regulatory, Safety, and Environmental NoticesSdxc LeftLeft Rear Communication and Chat HP Webcam DisplayTo use the webcam, select Start All Programs HP Bottom BottomGetting to know your computer Networking Connecting to an existing Wlan Using an Internet service provider ISPConnecting to a wireless network Setting up a new Wlan network Configuring a wireless router Identifying the hot keys Using the keyboardKeyboard and pointing devices Keyboard and pointing devices Using the integrated numeric keypad Using keypadsUsing an optional external numeric keypad Using the TouchPad Using pointing devicesSetting pointing device preferences Using the pointing stick select models onlyTurning the TouchPad off and on Selecting Scrolling Rotating Inserting or removing the battery MaintenancePage Replacing the service door Removing or replacing the service doorRemoving the service door Insert the battery see Inserting or removing the battery on Removing the hard drive Installing a hard driveReplacing or upgrading the hard drive Replacing a hard drive Replacing a drive in the upgrade bayPage Replacing an optical drive Page Adding or replacing memory modules Page Updating programs and drivers Cleaning procedures Cleaning your computerCleaning products Cleaning the TouchPad and keyboard Backup and recovery Backing up your information Creating recovery media with HP Recovery Disc CreatorCreating recovery media Using the Windows recovery tools Performing a system recoveryUsing f11 recovery tools Select Repair your computer Using a Windows 7 operating system DVD purchased separatelyContacting support SupportComponent LabelsInput power SpecificationsOperating environment Index Symbols/NumericsLabels Wlan