HP 4440s manual Computer does not detect the optical drive, Disc does not play

Page 99

The computer does not detect the optical drive

If your operating system does not detect an installed device, the device driver software may be missing or corrupted.

1.Remove any discs from the optical drive.

2.Click Computer and then click System Monitor.

3.On the Hardware tab, identify the Storage Controller in the Type column.

4.Click the triangle next to the devices until you locate your optical drive. If the drive is listed, it should be functioning correctly.

A disc does not play

●Save your work and close all open programs before playing a CD or a DVD.

●Log off the Internet before playing a CD or a DVD.

●Be sure that you insert the disc properly.

●Be sure that the disc is clean. If necessary, clean the disc with filtered water and a lint-free cloth. Wipe from the center of the disc to the outer edge.

●Check the disc for scratches. If you find scratches, treat the disc with an optical disc repair kit available at many electronics stores.

●Disable Suspend mode before playing the disc.

Do not initiate Hibernation or Suspend while playing a disc. Otherwise, you may see a warning message asking if you want to continue. If this message is displayed, click No. After you click No, the computer may behave in either of the following ways:

◦Playback may resume.

– or –

◦The playback window in the multimedia program may close. To return to playing the disc, click the Play button in your multimedia program to restart the disc. In rare cases, you may need to exit the program and then restart it.

A movie is not visible on an external display

1.If both the computer display and an external display are turned on, press fn+f4 one or more times to switch between the 2 displays.

2.Configure the monitor settings to make the external display primary:

a.Right-click on a blank area of the computer desktop, and select Screen resolution.

b.Specify a primary display and a secondary display.

NOTE: When using both displays, the DVD image will not appear on any display designated as the secondary display.

Troubleshooting 89

Page 98 Page 100
Image 99
Page 98 Page 100
Contents HP Notebook Product notice Safety warning notice Iv Safety warning notice Table of contents VGA Hdmi Drives Performing a system recovery Backing up your information Input power Operating environment Index Welcome Resources For information about Finding informationFinding information Getting to know your computer TopTouchPad Top LightsGetting to know your computer Buttons, speakers, and fingerprint reader select models only Getting to know your computer Top Fn key KeysAlternates between the navigational and numeric functions Front Right RightGetting to know your computer Left LeftBattery reaches a critical battery level, Display DisplayGetting to know your computer Bottom Identifying the bottom parts of the computer Identifying the bottom parts of the computer Networking Turning wireless devices on and off Using an Internet service provider ISPIdentifying wireless and network status icons Creating a wireless connectionConnecting to an existing Wlan Using a WlanProtecting your Wlan Setting up a new WlanRoaming to another network Using Bluetooth wireless devices select models only Connecting to a wired networkConnecting to a local area network LAN select models only Page Using the keyboard Keyboard and pointing devicesIdentifying the hot keys Using the embedded numeric keypad Using keypadsUsing an optional external numeric keypad Using the integrated numeric keypadUsing the TouchPad Turning the TouchPad off and onNavigating Selecting Using TouchPad gesturesSetting pointing device preferences ScrollingPinching/Zooming Multimedia Using the audio featuresChecking your audio functions Adjusting the volumeUsing video devices Using the Webcam select models onlySelect Configure Display Settings Click Detect Monitors Hdmi Configuring audio for HdmiShutting down the computer Power managementSetting power options Using power-saving statesInitiating and exiting Hibernation Initiating and exiting SuspendViewing the current power management settings Using battery powerUsing the Power icon Using power managementInserting or removing the battery Displaying the remaining battery chargeCharging a battery Maximizing battery life Managing low battery levelsIdentifying low battery levels Conserving battery power Storing a batteryResolving a low battery level Using external AC power Disposing of a used batteryReplacing the battery Testing an AC adapter Handling drives DrivesRemoving or replacing the service door Using the optional security screwReplacing the service door Removing the service doorPage Removing the hard drive Replacing or upgrading the hard drivePage Installing a hard drive Replace the four hard drive screws Tray-load Using optical drives select models onlyIdentifying the installed optical drive Inserting an optical discRemoving an optical disc When the disc tray opens normallyWhen the disc tray fails to open Removing a digital card Using Media Card Reader cards select models onlyExternal cards and devices Inserting a digital cardUsing a USB device Removing a USB device Connecting a USB deviceUsing optional external drives Using optional external devicesMemory modules Page Page Protecting the computer SecurityUsing passwords Setting passwords in the operating systemSetting passwords in Computer Setup Entering a Bios administrator password Managing a Bios administrator passwordManaging a Computer Setup DriveLock password Managing a DriveLock passwordEntering a DriveLock password Managing an Automatic DriveLock password Using Computer Setup Automatic DriveLockUsing firewall software Installing an optional security cable Using the fingerprint reader select models only Enabling fingerprint authentication during logonEnrolling your fingerprint Performing a system recovery Backup and RecoveryBacking up your information Navigating and selecting in Computer Setup Computer Setup Bios and Advanced System DiagnosticsStarting Computer Setup Using Computer SetupRestoring factory settings in Computer Setup Updating the Bios Determining the Bios versionDownloading a Bios update Using Advanced System Diagnostics About the boot device order MultiBootEnabling boot devices in Computer Setup Considering boot order changes Choosing MultiBoot preferences Setting a new boot order in Computer SetupDynamically choosing a boot device using the f9 prompt Entering MultiBoot Express preferences Setting a MultiBoot Express promptComputer screen is blank Troubleshooting and supportTroubleshooting Computer is unable to start upAn external device is not working Wireless network connection is not workingComputer is on but not responding Computer is unusually warmOptical disc tray does not open for removal of a CD or DVD Computer does not detect the optical drive Disc does not playMovie is not visible on an external display Contacting customer support Component LabelsCleaning products Cleaning your computerCleaning the TouchPad and keyboard Cleaning proceduresCleaning the display Cleaning the sides and coverInput power SpecificationsOperating environment Electrostatic discharge USB IndexWlan VGA

4440s specifications

The HP Compaq 4440s is a laptop that caters to the needs of business professionals and students who require a balance between performance, durability, and portability. Known for its reliable build quality and essential features, the 4440s stands out as a solid choice in the competitive market of business laptops.

At the core of the HP 4440s is Intel's third-generation Core processor, providing a range of options from i3 to i7, ensuring that users can select a model tailored to their processing power needs. This flexibility allows users to experience robust performance for multitasking and running demanding applications while maintaining efficiency in power consumption.

One of the most significant characteristics of the 4440s is its durability. The laptop is designed with a magnesium-aluminum chassis that enhances structural integrity and helps protect internal components. Moreover, the spill-resistant keyboard adds an extra layer of security against accidental liquid damage, making it suitable for use in various environments.

Display features include a 14-inch LED-backlit screen, with options for HD (1366x768) or HD+ (1600x900) resolutions. This provides users with clear visuals, whether they're working on documents, watching videos, or conducting presentations. The integrated Intel HD Graphics offers sufficient power for everyday tasks and light graphic-intensive applications.

The laptop supports various connectivity options to meet modern demands. With USB 3.0 ports, users can experience faster data transfer rates, which is essential for professionals dealing with large files. Additionally, the presence of an HDMI port allows for easy connection to external displays and monitors, perfect for presentations and collaborative work.

For secure data management, the HP 4440s offers a Trusted Platform Module (TPM) and compatibility with HP Security Manager software. This ensures that sensitive information remains protected through strong encryption methods, making it an appropriate choice for enterprises concerned about data security.

In terms of battery life, the HP 4440s can deliver several hours of usage on a single charge, providing users with the freedom to work without interruption during long meetings or travels. Its lightweight design enhances portability, making it easy for professionals to carry it with them on the go.

In summary, the HP Compaq 4440s combines power, durability, and essential features to meet the needs of business users. With its strong performance, excellent build quality, and focus on security, it remains a competent choice for those who seek a functional and reliable laptop.
Top Page Image Contents