HP nx9420, nw9440 manual Contents

Page 6

Contents

6Specifications A Screw Listing

B Software Backup and Recovery C Display Component Recycling D Connector Pin Assignments

E Power Cord Set Requirements Index

vi	Maintenance and Service Guide

Image 6

Contents Maintenance and Service Guide Page Contents Illustrated Parts Catalog Removal and Replacement Procedures Contents Product Description Features Product Description Resetting the Computer Power Management External Components Front ComponentsFront Components Right-Side Components Right-Side Components Left-Side Components Left-Side Components Rear Panel Components Rear Panel Components Standard Keyboard Components Standard Keyboard Components Fn keyTop Components Top Components Pointing Device Components Pointing Device Components Bottom Components Bottom Components Design Overview Troubleshooting Computer SetupTroubleshooting Computer Setup Defaults File Menu Select To Do ThisSecurity Menu Diagnostics Menu System Configuration Menu Setup even when a Microsoft Windows System Configuration Menu Troubleshooting Flowcharts Troubleshooting Flowcharts OverviewFlowchart 2.1-Initial Troubleshooting Flowchart No Power PartFlowchart 2.2-No Power, Part Flowchart 2.3-No Power, Part Flowchart 2.4-No Power, Part ExternalFlowchart 2.5-No Power, Part Flowchart 2.6-No Video, Part Flowchart 2.7-No Video, Part Flowchart No Video PartFlowchart 2.8-Nonfunctioning Docking Device if applicable Flowchart 2.9-No Operating System OS Loading Go to Flowchart 2.13-No OS Loading Diskette DriveFlowchart 2.10-No OS Loading, Hard Drive, Part LoadingFlowchart 2.11-No OS Loading, Hard Drive, Part Flowchart No OS Loading Hard Drive, PartFlowchart 2.12-No OS Loading, Hard Drive, Part Flowchart 2.13-No OS Loading, Diskette Drive Flowchart 2.14-No OS Loading, Optical Drive Flowchart 2.15-No Audio, Part Flowchart 2.16-No Audio, Part Flowchart 2.17-Nonfunctioning Device CmosFlowchart 2.18-Nonfunctioning Keyboard Flowchart 2.19-Nonfunctioning Pointing Device Pointing device Not operating Properly Connect computerFlowchart 2.20-No Network/Modem Connection Illustrated Parts Catalog Serial Number LocationComputer Major Components Switch cover Spare Parts Computer Major ComponentsItem Description Number Computer Major Components Fan assembly Top coverFingerprint sensor board not illustrated Computer Major Components Plastics Kit Spare PartDescription Number Video board heat sinks include thermal padsComputer Major Components Speaker PC Card/smart card assemblyRTC battery System boardComputer Major Components Item Description Number Mini Card modules Computer Major Components 407576-002 Computer Major Components Hard drives Display Assembly Components Display Assembly Components Spare Part Number Information Plastics Kit Plastics Kit Spare Part Number InformationItem Description Number Plastics Kit 409944-001 Includes Cable Kit Cable Kit Spare Part Number InformationDescription Number Cable Kit Mass Storage Devices Mass Storage Devices Spare Part Number InformationOptical drives include bezel Miscellaneous Not Illustrated Miscellaneous Not Illustrated Spare Part InformationDescription Number Power cords Description Number USB 1.1 diskette drive Appendix A, Screw Listing, for more information onSequential Part Number Listing Sequential Part Number ListingSpare Part Number Description Venezuela Sequential Part Number Listing Sequential Part Number Listing Sequential Part Number Listing Sequential Part Number Listing China includes pointing stick cable Sequential Part Number Listing Sequential Part Number Listing Sequential Part Number Listing 409990-001 Cable Kit Removal and Replacement Preliminaries Tools RequiredService Considerations Plastic PartsPreventing Damage to Removable Drives Preventing Electrostatic Damage Packaging and Transporting Precautions Workstation Precautions Use the following grounding precautions at workstationsGrounding Equipment and Methods Relative Humidity Event 10% 40% 55% Typical Electrostatic Voltage LevelsStatic-Shielding Materials Material Use Voltage Protection LevelRemoval and Replacement Procedures Serial NumberDisassembly Sequence Chart Disassembly Sequence Chart# of Screws Removed Optical Drive Preparing the Computer for Disassembly Battery Pack Spare Part Number InformationReverse the above procedure to install the battery pack Hard Drive Hard Drive Spare Part Number InformationRemoving the Hard Drive Cover Removing the Hard Drive Removing the Hard Drive Frame Computer Feet Bluetooth Module Bluetooth Module Spare Part Number InformationExternal Memory Module Memory Module Spare Part Number InformationReverse the above procedure to install a memory module Mini Card Module Mini Card Module Spare Part Number InformationPrepare the computer for disassembly Section Reverse the above procedure to install a Mini Card module RTC Battery RTC Battery Spare Part Number InformationOptical Drive Optical Drive Spare Part Number InformationReverse the above procedure to install an optical drive Keyboard Keyboard Spare Part Number InformationKeyboard Spare Part Number Information Removing the Keyboard Screws Reverse the above procedure to install the keyboard Internal Memory Module Reverse the above procedure to install a memory module TouchPad TouchPad Spare Part Number InformationRemoving the TouchPad Screw Removing the TouchPad Reverse the above procedure to install the TouchPad Modem Module Modem Module Spare Part Number InformationReverse the above procedure to install the modem module Switch Cover Switch Cover Spare Part Number InformationReverse the above procedure to install the switch cover LED Board LED Board Spare Part Number InformationFan Assembly Fan Assembly Spare Part Number InformationProcessor Heat Sink Processor Heat Sink Spare Part Number InformationReverse the above procedure to install the heat sink Processor Processor Spare Part Number InformationReverse the above procedure to install the processor Video Board Heat Sink Video Board Heat Sink Spare Part Number InformationLoosening the Video Board Heat Sink Screws Removing the Video Board Heat Sink Thermal Paste Locations Video Board Video Board Spare Part Number InformationReverse the above procedure to install the video board Display Assembly Display Assembly Spare Part Number InformationRemoving the Display Assembly Screws Removal and Replacement Procedures Removing the Display Assembly Display Assembly Subcomponents Spare Part Number Information Removing the Display Bezel Screw Covers Removing the Display Bezel Screws Removing the Display Bezel Removing the Display Panel Screws, Part Removing the Display Panel Screws, Part Removing the Display Panel Removing the Display Inverter and Ambient Light Sensor Board Item Description Number Display Hinge Kit 409937-001 Removing the Display Latch Actuator Removing the Display Latch Arm Item Description Number Wireless Antenna Kit 409931-001 Removing the Microphone and Cable Top Cover Top Cover Spare Part Number InformationRemoving the Top Cover Screws, Part Reverse the above procedure to install the top cover Speaker Speaker Spare Part Number InformationReverse the above procedure to install the speaker System Board System Board Spare Part Number InformationSpeaker Section Disconnecting the System Board Cables Removing the System Board Removing the Modem Connector and Cable Removing the Network Connector and Cable Reverse the above procedures to install the system board 26 USB/Audio Board USB/Audio Board Spare Part Number InformationRemoving the USB/Audio Board Reverse the above procedure to install the USB/audio board PC Card/Smart Card Assembly PC Card/Smart Card Assembly Spare Part Number InformationRemoving the PC Card/Smart Card Assembly Screws Removing the PC Card/Smart Card Assembly Input Power Dimensions MetricWeight TemperatureShock Relative humidity noncondensingMaximum altitude unpressurized Random VibrationInch, WUXGA+WVA Inch, WSXGA+WVA Inch, WXGA+WVA Hard Drives Primary 8-cell, Li-Ion Battery Pack EnergyCenter hole diameter DVD±RW and CD-RW Combo DriveApplicable disc Read Write Disc diameterTrack pitch Access timeDisc thickness Audio output levelDVD/CD-RW Combo Drive Line-out, 0.7 Vrms System DMA Hardware DMA System FunctionSystem Interrupts Hardware IRQ System FunctionIRQ12 System I/O Addresses Address hex16F Unused VGA System Memory Map Size Memory Address System FunctionColor Qty Length Thread Width Black Where used Table A-1 Phillips PM3.0×3.0 ScrewHead Color Qty Length Thread Width Black 17.0 mm Where used Table A-2 Phillips PM2.5×17.0 ScrewColor Qty Length Thread Width Silver 13.0 mm Where used Table A-3 Phillips PM2.5×13.0 Spring-Loaded ScrewTable A-4 Phillips PM2.5×4.0 Screw Color Qty Length Thread Width Silver Where used Table A-5 Phillips PM2.0×4.0 ScrewTable A-5 Phillips PM2.0×4.0 Screw Table A-5 Phillips PM2.0×4.0 Screw Table A-5 Phillips PM2.0×4.0 Screw Table A-5 Phillips PM2.0×4.0 Screw Table A-6 Torx8 T8M2.5×9.0 Screw Table A-6 Torx8 T8M2.5×9.0 Screw Table A-6 Torx8 T8M2.5×9.0 Screw Table A-7 Torx8 T8M2.5×4.0 Screw Table A-7 Torx8 T8M2.5×4.0 Screw Table A-7 Torx8 T8M2.5×4.0 Screw Table A-7 Torx8 T8M2.5×4.0 Screw Table A-7 Torx8 T8M2.5×4.0 Screw Table A-7 Torx8 T8M2.5×4.0 Screw Color Qty Length Thread Width Black 19.0 mm Where used Table A-8 Torx8 T8M2.5×19.0 ScrewTable A-9 Torx8 T8M2.5×7.0 Screw Table A-9 Torx8 T8M2.5×7.0 Screw Table A-9 Torx8 T8M2.5×7.0 Screw Torx8 T8M2.5×7.0 Screw Location Table A-10 Phillips PM2.5×7.0 Screw Table A-10 Phillips PM2.5×7.0 Screw Table A-10 Phillips PM2.5×7.0 Screw Table A-11 Hex Socket HM5.0×9.0 Screw Locks Table A-12 Phillips PM2.0×6.0 Screws Software Backup Recovery BackupBacking Up the System Backing Up Specific Files or FoldersBacking Up the Entire Hard Drive Backing Up Modifications Made to the System Recovery Scheduling BackupsCreating Recovery Discs Highly Recommended Performing a Recovery Performing a Recovery from the Recovery DiscsPerforming a Recovery from the Hard Drive Initiating a Recovery in WindowsDisplay Component Recycling Display Component Recycling Removing the Display Bezel Screw Covers and Screws Removing the Display Bezel Removing the Display Inverter Removing the Display Panel Assembly Removing the Display Panel Frame Screws Removing the Display Frame Removing the Backlight Cover Releasing the Backlight Cables Removing the Backlight Frame Slide the backlight out of the backlight frame Releasing the LCD Panel Remove the LCD panel Pin Signal Table D-1 Audio-Out HeadphoneTable D-2 Audio-In Microphone Table D-3 Universal Serial BusTable D-4 Video-Out TV-CDTable D-5 External Monitor Table D-6 RJ-11 Modem Table D-7 RJ-45 Network Power Cord Set Requirements Conductor Power Cord SetGeneral Requirements Conductor Power Cord Set Requirements Country-Specific RequirementsCountry/Region Accredited Agency Applicable Note Number KE a Index OS loading problems Index-3 Index-4 Troubleshooting 2-18,2-27num lock key Index-6 Index Index-8

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