HP 3111000NR manual Troubleshooting wireless connection problems, Cannot create a Wlan connection

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Bluetooth devices provide peer-to-peer capability that allows you to set up a personal area network (PAN) of Bluetooth devices. For information on configuring and using Bluetooth devices, refer to the Bluetooth software Help.

Bluetooth and Internet Connection Sharing (ICS)

HP does not recommend setting up one computer with Bluetooth as a host and using it as a gateway through which other computers may connect to the Internet. When two or more computers are connected using Bluetooth, and Internet Connection Sharing (ICS) is enabled on one of the computers, the other computers may not be able to connect to the Internet using the Bluetooth network.

The strength of Bluetooth is in synchronizing information transfers between your computer and wireless devices including cellular phones, printers, cameras, and PDAs. The inability to consistently connect two or more computers to share the Internet through Bluetooth is a limitation of Bluetooth and the Windows operating system.

Troubleshooting wireless connection problems

Some possible causes for wireless connection problems include the following:

●Wireless device is not installed correctly or has been disabled.

●Wireless device or router hardware has failed.

●Network configuration (SSID or security) has been changed.

●Wireless device encountered interference from other devices.

NOTE: Wireless networking devices are included with select computer models only. If wireless networking is not listed in the feature list on the side of the original computer package, you may add wireless networking capability to the computer by purchasing a wireless networking device.

Before working your way through the sequence of possible solutions to your network connection problem, be sure that device drivers are installed for all wireless devices.

Use the procedures in this chapter to diagnose and repair a computer that does not connect to the network you want to use.

Cannot create a WLAN connection

If you have a problem connecting to a WLAN, confirm that the integrated WLAN device is properly installed on your computer:

1.Select Start > My Computer.

2.Right-click in the My Computer window.

3.Select Properties > Hardware > Device Manager > Network Adapters.

4.Identify the WLAN device from the Network adapters list. The listing for a WLAN device may include the term wireless, wireless LAN, WLAN, or 802.11.

If no WLAN device is listed, either your computer does not have an integrated WLAN device, or the driver for the WLAN device is not properly installed.

For more information on troubleshooting WLANs, refer to the Web site links provided in Help and Support.

Using wireless devices 21

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Contents Mini User Guide Product notice Safety warning notice Iv Safety warning notice Table of contents Multimedia Power management Software updates Identifying the hardware Hardware featuresTop components TouchPadComponent Description LightsButtons Panel System and Security Power OptionsKeys Front componentsRight-side components Left-side components Display components Bottom components Wireless antennas Additional hardware components Identifying the labelsPage Using HP QuickWeb software select models only Using wireless devices Wireless and local area networkUsing the wireless button Identifying wireless and network status iconsUsing the wireless controls Using operating system controls Using HP Connection Manager software select models onlyUsing Wireless Assistant software select models only Protecting your Wlan Using a WlanSetting up a Wlan Use a wireless transmitter with built-in security Connecting to a WlanRoaming to another network Using HP Mobile Broadband select models onlyInserting a SIM Removing a SIM Using Bluetooth wireless devicesCannot create a Wlan connection Troubleshooting wireless connection problemsBluetooth and Internet Connection Sharing ICS Current network security codes are unavailable Cannot connect to a preferred networkWlan connection is very weak Connecting to a local area network LANCannot connect to the wireless router Page Identifying your multimedia components Multimedia featuresMultimedia Multimedia Adjusting the volume Multimedia software Using preinstalled multimedia softwareInstalling multimedia software from the Internet Checking your audio functions Connecting external audio devicesAudio Page Video Connecting an external monitor or projectorConnecting an Hdmi device Configuring audio for Hdmi select models only Webcam Drives and external devices Identifying installed drivesDrives Handling drivesImproving hard drive performance Using Disk DefragmenterUsing Disk Cleanup Replacing the hard drive in the hard drive bay Page Using external drives Sharing optical drives Connecting optional external drivesConnecting a USB device Using a USB deviceExternal devices Removing a USB deviceInserting a digital card Using Digital Media Slot cardsStopping and removing a digital card Memory modules Page Page Page Using pointing devices Setting pointing device preferencesUsing the keyboard Pointing devices and keyboardFunction Hotkey Initiating StandbyDecreasing screen brightness Switching the screen imageIncreasing screen brightness Initiating QuickLockMuting speaker sound Decreasing speaker volumeIncreasing speaker volume Setting power options Power managementUsing power-saving states Initiating and exiting StandbyViewing the current scheme Using power schemesInitiating and exiting Hibernation Setting password protection upon exiting Standby Using external AC powerSelecting a different power scheme Customizing power schemesConnecting the AC adapter Using battery powerInserting or removing the battery Displaying the remaining battery chargeCharging a battery Identifying low battery levels Maximizing battery discharge timeManaging low battery levels Page Fully charge the battery Calibrating a batteryResolving a low battery level Discharge the battery Disable Hibernation and StandbyStoring a battery Conserving battery powerFully recharge the battery Reenable Hibernation and StandbyShutting down the computer Disposing of a used batteryProtecting the computer Using passwordsSecurity Passwords set in Setup Utility Passwords set in WindowsPower-on password Administrator passwordManaging a power-on password Using antivirus software Using firewall software Installing critical updates Software updates Downloading a Bios update Updating the BiosDetermining the Bios version Page Updating programs and drivers Starting Setup Utility Setup UtilityUsing Setup Utility Changing the language of Setup UtilityDisplaying system information Restoring default settings in Setup UtilityExiting Setup Utility System Configuration menu Setup Utility menusMain menu Security menuDiagnostics menu VGA IndexLabels Wlan
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