HP 2000-2B20NR, E3U63UT#ABA, B2F59EC Running on external AC power, Troubleshooting an AC adapter

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possibly covered by an HP warranty, instructions include a warranty ID. A message refers you to the HP website for more information about ordering a replacement battery.

Running on external AC power

For information about connecting to AC power, see the Setup Instructions provided in the computer box.

The computer does not use battery power when the computer is connected to external power with an approved AC adapter or an optional docking/expansion device.

WARNING! To reduce potential safety issues, use only the AC adapter provided with the computer, a replacement AC adapter provided by HP, or a compatible AC adapter purchased from HP.

Connect the computer to external power under any of the following conditions: WARNING! Do not charge the computer battery while you are onboard an aircraft.

When charging or calibrating a battery

When installing or modifying system software

When writing information to a disc (select models only)

When running Disk Defragmenter on computers with internal hard drives

When performing a backup or recovery

When you connect the computer to external power:

The battery begins to charge.

The display brightness increases.

The power meter icon on the Desktop changes appearance. When you disconnect external power, the following events occur:

The computer switches to battery power.

The display brightness automatically decreases to save battery life.

The power meter icon on the Desktop changes appearance.

Troubleshooting an AC adapter

Test the AC adapter if the computer exhibits any of the following symptoms when it is connected to AC power:

The computer does not turn on.

The display does not turn on.

The power lights are off.

To test the AC adapter:

1.Shut down the computer.

2.Remove the battery from the computer.

Running on external AC power 39

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Contents User Guide Software terms Product noticeSafety warning notice Iv Safety warning notice Table of contents Enjoying entertainment features Using passwords Vii Input power Operating environment Fun things to do Starting rightBest practices More HP resources Resource ContentsLocating hardware Getting to know your computerFinding your hardware and software information FrontComponent Description Right sideEnvironmental Notices Left sideGetting to know your computer Display TouchPad TopLights Buttons Fn key KeysBottom Component LabelsUsing the wireless button Connecting to a networkConnecting to a wireless network Using the wireless controlsUsing an Internet service provider Using a WlanProtecting your Wlan Setting up a WlanConfiguring a wireless router Connecting to a Wlan Connecting to a wired networkUsing Bluetooth wireless devices select models only Connecting to a local area network LAN Multimedia Features Enjoying entertainment featuresConnecting headphones Using the webcamUsing audio Connecting speakersChecking the sound Using videoConnecting a microphone Connecting a VGA monitor or projectorConnecting an Hdmi TV or monitor Configuring audio settings with Hdmi TV Managing your audio and video files Using TouchPad gestures Using the TouchPadScrolling TappingRotating select models only Pinching/zoomingFlicking select models only Finger click select models onlyTop-edge swipe Edge swipesRight-edge swipe Left-edge swipe Using the keyboard and mouseIcon Key Description Using the keysUsing the action keys Shortcut Key Description Using Microsoft Windows 8 shortcut keysUsing the hot keys Function Hot key Description Initiating and exiting Sleep Managing powerInitiating Sleep and Hibernation Enabling and exiting user-initiated Hibernation Using the power meter and power settingsSetting password protection on wakeup Removing a user-replaceable battery Selecting a power planRunning on battery power Identifying low battery levels Finding battery informationConserving battery power Replacing a user-replaceable battery Resolving a low battery levelStoring a user-replaceable battery Disposing of a user-replaceable batteryTroubleshooting an AC adapter Running on external AC powerShutting down turning off the computer Type Description Using a USB deviceConnecting a USB device Managing and sharing informationRemoving a USB device Inserting and removing a digital storage cardUsing optical drives Inserting an optical disc Removing an optical disc Select Open Network and Sharing Center Sharing data and drives and accessing softwarePage Replacing a hard drive Maintaining your computerImproving performance Handling drivesPage Page Using Disk Cleanup Using Disk DefragmenterAdding or replacing memory modules Page Updating programs and drivers Traveling with or shipping your computer Cleaning your computerCleaning the display, sides, and cover Cleaning the TouchPad and keyboardPage Securing your computer and information Using passwordsComputer risk Security feature Password Function Setting Windows passwordsSetting Setup Utility Bios passwords Using firewall software Using Internet security softwareInstalling software updates Using antivirus softwareBacking up your software applications and information Securing your wireless networkUsing an optional security cable lock Installing HP and third-party software updatesPage Determining the Bios version Using Setup Utility Bios and System DiagnosticsStarting Setup Utility Bios Updating the BiosDownloading a Bios update Using System DiagnosticsPage Creating recovery media and backups Backing up, restoring, and recoveringCreating HP Recovery media Restore and recovery Remove everything and reinstall Windows Using Windows Refresh for quick and easy recoveryWhat you need to know Recovering using HP Recovery ManagerChanging the computer boot order Removing the HP Recovery partitionUsing HP Recovery media to recover Operating environment SpecificationsInput power Electrostatic Discharge Index BiosWlan