HP X1000, nx7000 manual Flowchart 2.20-No Network/Modem Connection

Page 61

Troubleshooting

Flowchart 2.20—No Network/Modem Connection

No network or modem connection.

N

Network

or modem

jack active?

Y

Y

Digital

line?

N

N

NIC/modem

configured

in OS?

Y

Disconnect all

power from

the notebook

and open.

Reseat

NIC/modem

(if applicable).

Replace jack or have jack activated.

Connect

to nondigital

line.

Reload

drivers and reconfigure.

Y

OK?

N

Replace

NIC/modem

(if applicable).

Y

OK?

N

Replace system board.

Done

Done

2–30	Maintenance and Service Guide

Image 61

Contents Maintenance and Service Guide Page Contents Removal and Replacement Procedures Removal and Replacement PreliminariesIllustrated Parts Catalog Screw Listing Index Product Description Key Description Options ModelsKey HP Compaq nx7000 Models DG705A UUG DN728A UUF DG704A UUG DL851A UUF DN624A ABA Compaq Presario X1000 ModelsDN593A UUF DN598A AKL Compaq Presario X1000 Models Features Product Description Clearing a Password Power Management External Components Component Function Front and Left Side ComponentsRear Panel and Right Side Components Rear Panel and Right Side Components Keyboard Components Num lk key Keyboard ComponentsTop Components Top Components Fan vent Allow airflow to cool internal Components Bottom ComponentsBottom Components Design Overview Computer Setup and Diagnostics Utilities TroubleshootingUsing Computer Setup Select To Do This File MenuSecurity Menu Selecting from the Security MenuAdvanced Menu Selecting from the Advanced MenuAdvanced Menu Obtaining, Saving, or Printing Configuration Information Using Diagnostics for WindowsObtaining, Saving, or Printing Diagnostic Test Information Troubleshooting Troubleshooting Flowcharts Troubleshooting FlowchartsFlowchart Description Power? Flowchart 2.1-Initial TroubleshootingPower? Go to Section No Power Part Power up On AC Reset Flowchart 2.2-No Power, PartFlowchart 2.3-No Power, Part Internal Flowchart 2.4-No Power, PartFlowchart 2.5-No Power, Part Flowchart 2.6-No Video, Part From Section No Video, Part Remove Flowchart 2.7-No Video, PartReseat power Cord in docking Station Power outlet Flowchart 2.8-Nonfunctioning Docking Station if applicableFlowchart 2.9-No Operating System OS Loading Flowchart 2.10-No OS Loading, Hard Drive, Part Flowchart 2.11-No OS Loading, Hard Drive, Part Flowchart 2.12-No OS Loading, Hard Drive, Part Flowchart 2.13-No OS Loading, Diskette Drive Flowchart 2.14-No OS Loading, CD- or DVD-ROM Drive Go to Section No Audio, Part Undock Flowchart 2.15-No Audio, PartFlowchart 2.16-No Audio, Part Flowchart 2.17-Nonfunctioning Device Flowchart 2.18-Nonfunctioning Keyboard Flowchart 2.19-Nonfunctioning Pointing Device Flowchart 2.20-No Network/Modem Connection Serial Number Location Illustrated Parts CatalogIllustrated Parts Catalog Item Description Number Spare Parts Notebook Major ComponentsSpare Part Display assembliesIllustrated Parts Catalog Speaker cover with cable KeyboardsLeft and right speakers not illustrated Miscellaneous Cable Kit , includesIllustrated Parts Catalog Description Number Spare PartIllustrated Parts Catalog Miscellaneous Doors/Covers Kit , includes Battery pack, 8 cell, 4.4 wHMini PCI communications boards Memory expansion boardsMiscellaneous Plastics Kit Components Item Description Miscellaneous Cable Kit Components Spare Part Number Miscellaneous Cable Kit ComponentsMiscellaneous Doors/Covers Kit Components Spare Part Number Miscellaneous Doors/Covers Kit ComponentsMass Storage Devices Spare Part Number Information Mass Storage DevicesSpare Parts Miscellaneous not illustrated MiscellaneousDescription Spare Part Number Tools Required Removal and Replacement PreliminariesPlastic Parts Service ConsiderationsPreventing Damage to Removable Drives Preventing Electrostatic Damage Packaging and Transporting PrecautionsWorkstation Precautions Grounding Equipment and Methods Static-Shielding Materials Typical Electrostatic Voltage LevelsEvent 10% 40% 55% Material Use Voltage Protection LevelRemoval and Replacement Procedures Serial Number Disassembly Sequence Chart Disassembly Sequence Chart# of Screws Section Description RemovedPreparing the Notebook for Disassembly Lift the front edge of the battery pack up and swing it back Remove the hard drive Removing the Hard Drive from the Hard Drive Cover Memory Expansion Board Removing the Memory Expansion Compartment Cover Mini PCI Communications Board Removing the Mini PCI Compartment Cover Removing the Mini PCI Communications Board RTC Battery Optical Drive Keyboard Releasing the Keyboard Disconnecting the Keyboard Cable Switch Cover Speaker Cover Reverse the above procedure to install the speaker cover 12 Fan Heat Sink Reverse the above procedure to install the heat sink Processor Reverse the above procedure to install the processor Display Assembly Removing the Display Screws Reverse the above procedure to install the display assembly Top Cover Removing the Top Cover Screws Removal and Replacement Procedures Disconnecting the Bluethumb Wireless Module Speaker Cables Removing the Top Cover Screws Reverse the above procedure to install the top cover SD Card Slot Board and Cable Removing the SD Card Slot Board and Cable VGA Board and Shield Removing the VGA Board and Shield Modem and Cable Reverse the above procedure to install the modem and cable System Board Removing the System Board Screws Reverse the above procedure to install the system board Stand-alone power requirements DimensionsTemperature Relative humidity noncondensingVibration ShockInch, Wide UXGA, TFT Display Inch, Wide SXGA+, TFT Display Inch, Wide XGA+, TFT Display 80 GB 60 GB 40 GB 5400 4200 Rpm Hard DrivesExternal AC Adapter Cell, Primary Li ion Battery Pack24X DVD/CD-RW Drive 24X CD-RW Drive 8X DVD-ROM Drive 24X CD-ROM Drive Track pitch Access timeHardware System System DMAIRQ System InterruptsAddress System Function System I/O Addresses16F Unused VGA Size Memory Address System Function System Memory MapRJ-45 Network Interface Pin SignalTable A-3 Universal Serial Bus Table A-2 RJ-11 ModemTable A-4 Video Table A-5 External Monitor Pin Signal Audio Pin Signal Audio outMicrophone Table A-8 Parallel General Requirements Conductor Power Cord SetCountry-Specific Requirements Conductor Power Cord Set RequirementsApplicable Note Country Accredited Agency NumberBSI Screw Listing Table C-1 Phillips PM2.5×7.0 Screw Black Where usedHead Color Qty Length Thread WidthHead Color Qty. Length Thread Width Table C-1 Phillips PM2.5×7.0 Screw Table C-2 Phillips PM2.5×3.5 Screw Silver Where usedTable C-3 Phillips PM2.5×5.0 Screw Black 13 5.0 mm 2.5 mm 5.0 mm Table C-3 Phillips PM2.5×5.0 Screw Phillips PM2.5×5.0 Screw Location Table C-3 Phillips PM2.5×5.0 Screw Table C-3 Phillips PM2.5×5.0 Screw Table C-4 Phillips PM2.5×15.0 Screw Black 15.0 mm Where usedTable C-4 Phillips PM2.5×15.0 Screw Table C-4 Phillips PM2.5×15.0 Screw Table C-5 Phillips PM2.5×3.0 Screw Table C-6 Phillips PM2.0×3.0 Screw Table C-7 Phillips PM2.0×9.0 Spring-Loaded Screw Index Index Index-3 Index-4 Index-5 Index-6

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