HP PL4245N manual Troubleshooting

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Troubleshooting

If the picture quality is poor or you are experiencing another type of problem, check the adjustments and operations before requesting service. See the symptoms listed below, and try the checks and remedies.

Symptom

Remedy

 

 

There is no picture or sound.

Make sure the power cord is properly inserted in the power

 

outlet.

 

Make sure the main power switch of the unit is on.

 

Make sure another electronic device such as a lamp works

 

in the power outlet.

 

 

There is no picture from AV.

Make sure the brightness and contrast levels are properly

 

adjusted.

 

The backlight may have reached the end of its service.

 

Make sure all the connections are connected properly.

 

 

There is a picture, but no sound.

Make sure the volume is not set to minimum.

 

Make sure the sound is not set to mute.

 

Make sure the speakers are properly connected.

 

 

There is no picture or sound, just

The reception may be weak.

noise.

The state of the broadcast may also be bad.

 

 

Make sure the antenna or cable is not disconnected.

 

 

The picture is not clear.

The reception may be weak.

 

The state of the broadcast may also be bad.

 

Make sure the antenna or cable is not disconnected.

 

 

The picture is light or improperly

Check the color adjustments.

tinted.

Check the color system settings.

 

 

 

The picture is too dark.

Adjust the brightness setting in the OSD.

 

The backlight may have reached the end of its service life.

 

 

The remote control does not work.

Check the batteries. Replace them if they are old.

 

Make sure the remote control is within operating range.

 

Check that there are no obstacles between the remote

 

control and the sensor window on the display.

 

 

The picture is not sharp.

The reception may be weak.

 

The state of the broadcast may also be bad.

 

Make sure the antenna or cable is not disconnected.

 

 

The picture moves.

The reception may be weak.

 

The state of the broadcast may also be bad.

 

Make sure the antenna or cable is not disconnected.

 

Screen move feature in the OSD may be turned on.

 

 

44Troubleshooting

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Contents HP PL4245N 42 HD-Ready Plasma TV User’s Guide USA Table of Contents Troubleshooting Index Vi Table of Contents First SafetyInstalling the TV Opening the packagePrecautions Page Preventing Image Retention Cleaning the TVWall Mounting or Stand Replacement Introduction Black Level Enhancement Picture-in-PictureWhat’s in the Box FeaturesInput Signals Identifying front panel controls and indicators OverviewIdentifying the remote control buttons Display HP McpcDisplay and the PIP Pressing Freeze again advances you to the current live feedRear Panel Identifying connectorsAbout the connector types it supports InputsLower Video and Audio Connectors Upper Video and Audio ConnectorsRF in and RS232C Connectors DVI-D and VGA ConnectorsPower Switch What you have SetupAttaching and Connecting External Speakers What else you needIdentifying Your Component’s Cables VideoConnecting an antenna/cable box/satellite dish Connecting an Antenna or Cable TVConnecting a PC to the TV using the VGA Connector Connecting a Hdtv Tuner to the TVConnecting a Composite Video Source Connecting an S-Video SourceConnecting a Component YPbPr or YCbCr Source Connecting the HP Media Center PCTV Remote Button HP Mcpc Button Function Installing or Replacing Remote Control BatteriesUsing the HP Mcpc with the TV remote control HP.PCSetup Basic Operations Using the TVSetting Up Your Channels Turning on the TVSelecting the input source Adjusting volumeUsing the remote control buttons Muting soundChip Function Options Using the sleep timer to turn off the TVSetting up the V-chip TV-MARatio Description Using the On Screen Display OSD ControlsSelecting the screen aspect PC Mode PC Mode OperationDisplay Function Options DisplayImage Audio Language and Color TemperatureLanguage and Color Temperature Function Options Audio Function OptionsOSD Information Function Options OSD InformationVideo Format Video Format Function Options Audio/Video ModeAudio/Video Operation DpmsAdjusts the darkness and lightness Image Function Options System Reset Sets OSD back to default settings TT1 CC1CC2 TT2Programming the component code Using the Remote ControlProgramming the remote control for component control Reassigning component buttons Searching for the component codeChecking the component code Changing volume lock To assign Use this sequenceManufacturer’s codes Troubleshooting the remote control programmingProblem Solution Manufacturer Codes for VCRKEC HI-QJVC KLHRCA NAPNEC STS TMKNSC Manufacturer Codes for cable converter boxABC RCA Manufacturer Codes for satellite or DBS receivers HTSManufacturer Codes for DVD players Troubleshooting There are stripes on the screen or Symptom Remedy Picture is doubled or tripledPicture is spotted Colors fadeSpecifications General SpecificationsControls TV Tuner SpecificationsAudio MTS/SAPDimensions and Weight Specifications ConnectorsPower Supply Specifications VGA Timing Mode Factory SettingsFactory Setting Modes RGB VesaModifications Agency Regulatory NoticeFederal Communications Commission Notice CablesPage Index IndexIndex

PL4245N specifications

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