HP Firebird with DNA 803, Firebird with DNA 802 manual CD and DVD Drives, Computer

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CD and DVD Drives

Symptom

Possible solution

 

 

The CD or DVD drive

Ensure that the disc is inserted into the drive with the label

cannot read a disc, or it

facing left.

takes too long to start.

 

Wait at least 30 seconds for the drive to determine the type of

 

 

media.

 

 

 

Clean the disc with a disc cleaning kit, available from most

 

computer stores.

 

 

 

The driver may be corrupted or outdated. For detailed information

 

about restoring and updating drivers, visit the HP Web site.

 

 

I cannot remove a CD

Turn on your computer, and then press the Eject button closest to the

or DVD.

drive to eject the disc from the slot-load drive.

 

If you suspect a problem with the Eject button itself:

 

1 Click the Windows Vista start button, and then click

 

Computer.

 

2 Right-click the CD or DVD drive you want to open, and then

 

click Eject.

 

 

I cannot record (burn)

Ensure that the disc is inserted into the drive with the label

a disc.

facing left.

 

 

 

Verify that you are using the correct disc type (media) for the drive.

 

Try a different brand of disc.

 

 

 

Ensure that the disc is clean and undamaged. If recording stopped

 

during a recording session, the disc may be damaged; use a

 

different disc.

 

 

 

Use the correct type of disc for the type of files that you are

 

recording.

 

 

 

When using a CD-R disc, ensure that it is blank if you are recording

 

music, and that it is blank or appendable (with space to add more

 

data files) if you are recording data.

 

 

 

Verify that you are using the correct disc type when you make a

 

copy of a disc. Some recording programs can record only to the

 

same disc type as the source. For example, you can record a DVD

 

only to a DVD+R/-R or a DVD+RW/-RW disc, and you can record

 

a CD only to a CD-R or a CD-RW disc.

 

 

 

Ensure that the disc drive is capable of the action you want it to

 

perform, and that you specify the same drive in the CD or DVD

 

recording software.

 

 

Troubleshooting Computer Problems 41

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Contents HP Firebird USA Table of Contents Caring for Your HP Firebird Maintenance Using DVD Media DrivesTroubleshooting Computer Problems Updating Drivers System RecoverySetting Up Your HP Firebird Storing documentation and recovery discsGet It Together Connecting to the HP Firebird Connector/LED/Button Description and function Placing the HP Firebird in the proper location Using surge protection Opening the HP FirebirdClosing the HP Firebird Using SLI Technology To disable SLIRe-enabling SLI Selecting Hdmi as the default video output Adjusting the screen mode by using Windows VistaClick Display Settings Adjusting the screen resolution by using Windows Vista Setting Up a Local Area NetworkSetting Up a Wired Ethernet Connection HP Firebird Desktop Essentials Features may vary by model Finding More Information Turning On Your HP Firebird for the First TimeTurning On the HP Firebird Finding information on the WebTurning Off the HP Firebird Using Shut DownRestarting the HP Firebird Click the Windows Vista start button on the taskbarUsing Lock Using Sleep ModeUsing the Power button to restart your HP Firebird Using Hibernate mode Automatic Sleep, Hibernate, or Away mode Connecting to the InternetSetting Up User Accounts Using the HP Firebird with Safety and ComfortProtecting the HP Firebird Computer risk Security featureUsing passwords Password Function Configuring for automatic Microsoft software updatesInstalling critical security updates Guidelines for Installing Software and Hardware DevicesUsing the Norton Internet Security Antivirus Software Click Configure a Scan Click Schedule Full System Scan Setting a Full System Scan timeManually running a scan Click the Norton Internet Security tabClick Configure a Scan Click Manage Custom Scans Setting up a Custom Scan timeHP Firebird Desktop Essentials Features may vary by model Handling CDs and DVDs Using DVD Media DrivesAllows you to Blu-ray DVD+RW/+RInserting and removing CDs and DVDs Compatibility InformationDVD-R Disc Features and Compatibility TableDouble LayerDouble Combo Light Optical Drive Quick Reference TableOptical ScribeDVD+ ROM RAM RW/-R RW/+R Using Blu-ray Disc DrivesHP Firebird Desktop Essentials Features may vary by model Caring for Your HP Firebird HP Firebird Desktop Essentials Features may vary by model Creating System Recovery Discs MaintenanceCreating Data Backup Discs Security UpdatesManual Disk Cleanup Running the Disk Cleanup ProgramAutomatic Disk Cleanup Keep the system tray cleanClick Start Task Manager Running the Disk Defragmenter ProgramKeeping the HP Firebird Free of Dust and Dirt Checking for Hard Disk Drive ErrorsCleaning vents Cleaning the HP FirebirdCleaning the keyboard and mouse Cleaning fans, heat sink, and inside the HP FirebirdAudio Troubleshooting Computer ProblemsIs available for Windows Media Player CD and DVD Drives To the disc Video Display Monitor Hard Disk Drive Windows Vista start button, click the Arrow button next to Hardware InstallationSymptom Internet Access Click Hardware and SoundDouble-clickPhone and Modem Options Click the Windows Vista start button, All Programs Then click Windows DefenderBlocker Keyboard and Mouse Click the Pointer Options tab PowerClick Clock, Language, and Region, and then click Click the Windows Vista start button, click SettingsDate and Time TimePerformance Click the Windows Vista startShut Down Click Start Task Manager System errors and Scan for and attempt recovery Click Uninstall a programClick the Windows Vista start button, and then Bad sectors check boxesClick the Windows Vista start button MiscellaneousUpdating Drivers HP Firebird Desktop Essentials Features may vary by model Making a System Recovery Disc System RecoveryCreating the recovery file Recording the recovery file to disc-method oneRecording the recovery file to disc-method two System RecoveryRecovery from the Windows Start Menu Recovery from the recovery partition on your hard disk driveRecovery if you cannot get to the desktop Recovery from the recovery disc Recovery from the Microsoft Windows Vista OS recovery disc Click Custom Advanced install Using the Application and Driver Recovery discPost-recovery Procedure Numerics IndexSafety & Comfort Guide 16 safety warnings
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