HP R967 manual Troubleshooting, Resetting the camera, Problems and solutions

Page 47

8 Troubleshooting

Use this section to find information on:

Resetting the camera (see Resetting the camera on page 47).

Possible problems and solutions (see Problems and solutions on page 47).

Resetting the camera

If your camera does not respond when you press buttons, reset the camera.

1.Turn off the camera.

2.Remove the memory card and battery.

3.Press the straightened end of a paper clip into

the Reset switch (the small hole located by the battery slot, as shown), hold the switch down for 3-6 seconds, then release.

4. Reinstall the battery and close the Battery/Memory card door.

5.Verify that the camera works without an optional memory card, then reinstall the card.

When the camera is reset, any images or video clips stored in memory are retained.

Problems and solutions

Use this information to find solutions to common issues you may have using your camera.

The camera does not turn on.

Install a new or recharged battery, ensuring that the battery is inserted correctly (see Install the battery on page 8) and that you are using a rechargeable HP Photosmart R07 Lithium Ion battery for HP Photosmart R-series cameras (L1812A/L1812B).

Ensure that the HP AC power adapter is connected to the camera through the dock and is plugged into a working electrical outlet. Ensure that the HP AC power adapter is not damaged or defective.

Reset the camera (see Resetting the camera on page 47).

Ensure that the memory card is the proper type (see Storage on page 59). If so, remove the memory card and turn on the camera; if the camera turns on, format the memory card (see Install and format an optional memory card on page 10). If the camera still does not turn on, format the memory card using a memory card reader, or replace the memory card.

The battery gauge goes up and down frequently.

See Power indicators on page 55.

I have to recharge the Lithium Ion battery frequently.

See Extending battery life on page 54.

A battery that is new or has not been charged recently must be recharged to reach full capacity.

If you have not used the battery for two months or longer, recharge it.

HP Photosmart R967 Digital Camera

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Contents User Guide Legal and notice information Contents Page Contents Shutter button Video button Getting startedCamera top and back Camera front and bottom Before taking pictures Install the batteryCamera dock and insert Set the region Charge the batteryTurn on the camera Choose the languageInstall the software Install and format an optional memory cardAbout the HP Photosmart Software Using your cameraWindows MacintoshFor information on printing images Taking still pictures Shooting mode indicatorTaking pictures and recording Video clipsAuto focus and exposure Focusing on the subjectRecording video clips Instant ReviewFor the Macro focus range Optimizing focusFor the Normal Focus range Other recommendations Using Focus LockOptimizing exposure Using Manual Focus Using the focus range settingsUsing zoom Digital zoom Optical zoomRed eye Setting the flashUsing the shooting modes Chapter During Instant Review see Instant Review Using Panorama modeUsing Manual shooting mode Using the My Mode Saved Settings sub-menu Using My ModeSelecting and saving preferred settings in My Mode Using the Capture Menu Chapter HP Photosmart R967 Digital Camera Using the Self-Timer settings Adaptive Lighting Using the Burst settingExposure Compensation ISO speed White BalanceClips Using PlaybackReviewing images and video Magnifying images Using the Playback MenuSaving frames from video clips Viewing thumbnailsDeleting images ISO Speed Viewing image informationViewing slideshows Recording audio Stitching panoramasApplying artistic effects Using the Design Gallery MenuAdding borders Modifying colorsCropping images Removing red eyesHP Photosmart R967 Digital Camera Transferring images without HP Photosmart Software Transferring and printing imagesTransferring images with HP Photosmart Software For Windows computers Connecting to the computerUsing a memory card reader Printing images from the cameraPrinting panoramas from the camera Using the Photosmart Express Menu Using HP Photosmart ExpressMarking images for printing Tagging images as FavoritesSharing images Setting up online destinations in the cameraBuying prints online Sending images to online destinations Instant Review Using the Setup MenuNever, 15, 30, 45 Default, 60 seconds Chapter Problems and solutions TroubleshootingResetting the camera Image Display is not working Lithium Ion battery will not chargeCamera does not respond when I press a button It takes the camera a long time to turn onMy image is grainy My image is blurryMy image is too bright My image is too darkCannot transfer images from the camera to my computer Camera responds sluggishly when trying to review imagesImages are missing on my camera Camera gets warm or even hot to the touchHP Photosmart R967 Digital Camera Getting assistance Product supportHelpful websites HP Photosmart R967 Digital Camera Top points about batteries Managing batteriesPower indicators Recharging the Lithium Ion battery HP Photosmart R967 Digital Camera Specifications Image Display Memory capacity Index
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R967 specifications

The HP R967 is a compact yet powerful digital camera that exemplifies the fusion of innovative technology and user-friendly design. Targeting both amateur photographers and enthusiasts, this camera is well-equipped to deliver high-quality imaging and versatility.

One of the standout features of the HP R967 is its 8.1-megapixel sensor, which provides sharp and vivid photographs. This resolution allows users to capture intricate details, making it suitable for various photography genres, from landscapes to portraits. The camera's high-resolution capability is bolstered by a 3x optical zoom lens, offering flexibility in framing subjects without compromising image quality. Additionally, the lens has a wide aperture that enables stunning background blur and exceptional performance in low-light conditions.

The HP R967 also comes with a sizable 2.5-inch LCD screen. This bright, clear display allows for easy composition, review, and adjustments on the go. The screen features a wide viewing angle, ensuring images remain vivid and true-to-life from various perspectives.

In terms of technology, the HP R967 incorporates face detection and red-eye reduction features, enhancing portrait photography. The face detection technology intelligently recognizes and focuses on faces in the frame, ensuring they are sharp and well-exposed. The red-eye reduction feature automatically corrects the common issue of red-eye in flash photography, adding convenience for users.

The camera offers a range of shooting modes, including auto, portrait, landscape, and night scene modes. These presets simplify the shooting experience for users, allowing them to select the optimal settings for different environments and subjects.

Connectivity is another highlight of the HP R967. It supports USB and video output, making it easy to transfer images to computers or display them on televisions. This feature is an advantage for photographers who value quick sharing and editing capabilities.

With its sleek design, user-friendly interface, and robust features, the HP R967 serves as a reliable companion for those looking to capture life’s moments without the complexity of professional equipment. Whether it’s a casual outing or a special event, this camera provides the tools necessary for memorable photography.