HP M627 manual Troubleshooting, Resetting the camera, Problems and solutions

Page 32

8 Troubleshooting

Use this section to find information on:

Resetting the camera (see Resetting the camera on page 32)

Possible problems and solutions (see Problems and solutions on page 32)

Resetting the camera

If your camera does not respond when you press buttons, reset the camera.

1.Turn off the camera.

2.Remove the memory card and batteries, and disconnect the camera from AC power for at least 5 seconds.

3.Reinsert the batteries and close the Battery/Memory card door.

4.After verifying that the camera works without an optional memory card, reinsert the memory card (if you were using one).

When the camera is reset, any images or video clips stored in memory are retained.

Problems and solutions

Use this information to find solutions to common issues you may have using your camera.

The camera does not turn on.

Install new or recharged batteries, ensuring that the batteries are inserted correctly (see Install the batteries on page 7). If you are using rechargeable batteries, ensure they are rechargeable Nickel Metal Hydride (NiMH) batteries.

Ensure that the optional HP AC power adapter is connected to the camera (directly or through an optional dock) and is plugged into a working electrical outlet, and that the HP AC power adapter is not damaged or defective.

Reset the camera (see Resetting the camera on page 32).

Ensure that the memory card is the proper type (see Storage on page 42). If so, remove the memory card and turn on the camera; if the camera turns on, format the memory card (see Install and format an optional memory card on page 8). If the camera still does not turn on, format the memory card using a memory card reader, or replace the memory card.

I have to recharge the NiMH batteries frequently.

See Extending battery life on page 38.

New batteries or batteries that have not been charged recently must be recharged to reach full capacity.

If you have not used the batteries for two months or longer, recharge them.

The NiMH batteries will not charge.

Try charging the batteries again after they have drained awhile.

If charging the batteries in the charger that came with your camera or the spare battery charging bay of an optional HP Photosmart dock does not work, replace the batteries.

Use only the approved optional HP AC power adapter.

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Contents User Guide Legal and notice information Contents Page Getting started Camera top and backBefore taking pictures Camera front, side, and bottomCamera dock insert Install the batteries Charge the batteriesTurn on the camera Choose the languageSet the date and time Install and format an optional memory cardSet the region Macintosh Install the softwareWindows Using your camera About the HP Photosmart SoftwareShooting mode indicator Taking pictures and recordingVideo clips Taking still picturesFocusing on the subject Indicator DescriptionRecording video clips Instant ReviewOptimizing exposure Using Focus LockOptimizing focus Digital zoom Using zoomOptical zoom Flash Setting-Red-Eye Setting the flashUsing the shooting modes Using the Self-Timer mode Using the Capture Menu Using the Burst modeChapter ISO speed Exposure CompensationWhite Balance 015 Reviewing images and videoClips Deleting images Viewing thumbnailsMagnifying images From the Playback Menu, select View ThumbnailsUsing the Design Gallery Menu Removing red eyesAdding borders Applying artistic effectsModifying colors Recording audio Transferring images without HP Photosmart Software Transferring and printing imagesTransferring images with HP Photosmart Software Connecting to the computer Using a memory card readerPrinting images from the camera For Windows computersHP Photosmart M627 Digital Camera Setting up online destinations in the camera Using HP Photosmart ExpressUsing the Photosmart Express Menu Sending images to online destinations Tagging images as FavoritesSelecting images for printing To exit the Photosmart Express Menu, pressBuying prints online Using the Setup Menu Problems and solutions TroubleshootingResetting the camera Camera does not respond when I press a button It takes the camera a long time to turn onImage Display is not working My image is blurryCamera responds sluggishly when trying to review images My image is too brightMy image is grainy Images are missing on my cameraGet an error message when transferring images to my computer Cannot transfer images from the camera to my computerGetting assistance Product supportHelpful websites HP Photosmart M627 Digital Camera Extending battery life Safety precautions for using batteriesManaging batteries Top points about batteriesPower indicators Number of shots per battery typeBattery performance Recharging NiMH batteriesSafety precautions for recharging batteries Charge locationSpecifications Memory capacity Dpof Exif DCF DPSImage quality Index
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