HP M425, M525 manual Cannot transfer images from the camera to my computer

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My camera stalls when establishing a connection to the computer.

Ensure that the USB cable is properly connected to the camera and computer.

Try connecting the USB cable to another USB port on the computer.

Turn the camera off, then on again. If that does not fix the problem, reset the camera (see Resetting the camera on page 32 ).

If the problem persists, contact HP Support (see Product support on page 36).

I cannot transfer images from the camera to my computer.

Either install the HP Photosmart Software (see Install the software on page 8), or see Transferring images without HP Photosmart Software on page 25.

Set your camera to act as a Disk Drive (see Connecting to the computer on page 26).

I get an error message when transferring images to my computer.

Close the HP Photosmart Transfer Software, remove the camera from the optional dock or disconnect the camera from the USB cable and reset the camera (see Resetting the camera on page 32). Then, restart the image transfer process (see Transferring images with HP Photosmart Software on page 25).

I am having a problem installing or using the HP Photosmart Software.

Make sure your computer meets the minimum system requirements as listed on your camera packaging.

Refer to the HP Customer Care website: www.hp.com/support.

How can I get professional-quality prints if I don’t have a photo printer?

Use the Buy Prints Online feature on the Photosmart Express Menu (see Buying prints online on page 30).

HP Photosmart M425/M525 Digital Camera

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Contents User Guide Legal and notice information Contents Page Shutter button Video button Getting startedCamera top and back Before taking pictures Camera front, side, and bottomCamera dock insert Choose the language Install the batteriesCharge the batteries Turn on the cameraSet the date and time Install and format an optional memory cardInstall the software Set the regionAbout the HP Photosmart Software Using your cameraWindows MacintoshFor information on printing images Taking still pictures Shooting mode indicatorTaking pictures and recording Video clipsInstant Review Focusing on the subjectIndicator Description Recording video clipsOptimizing exposure Using Focus LockOptimizing focus Digital zoom Using zoomOptical zoom Red eye Setting the flashUsing the shooting modes Using the Self-Timer mode M525 Using the Capture MenuUsing the Burst mode M425 Exposure CompensationISO speed White Balance015 Reviewing images and videoClips Magnifying images Deleting imagesViewing thumbnails Removing red eyes Using the Design Gallery MenuRecording audio Modifying colorsAdding borders Chapter Transferring images without HP Photosmart Software Transferring and printing imagesTransferring images with HP Photosmart Software For Windows computers Connecting to the computerUsing a memory card reader Printing images from the cameraHP Photosmart M425/M525 Digital Camera Setting up online destinations in the camera Using HP Photosmart ExpressUsing the Photosmart Express Menu To exit the Photosmart Express Menu, press Sending images to online destinationsSelecting images for printing Buying prints online Using the Setup Menu Camera does not turn on TroubleshootingResetting the camera Problems and solutionsMy image is blurry Camera does not respond when I press a buttonNiMH batteries will not charge Image Display is not workingImages are missing on my camera Power light is on but the Image Display is offCamera responds sluggishly when trying to review images My image is too brightCannot transfer images from the camera to my computer Get an error message when transferring images to my computerGetting assistance Product supportHelpful websites HP Photosmart M425/M525 Digital Camera Top points about batteries Extending battery lifeSafety precautions for using batteries Managing batteriesNumber of shots per battery type Power indicatorsRecharging NiMH batteries Battery performanceCharge location Average Signals Charge time Safety precautions for recharging batteriesSpecifications Storage Memory capacity3MP 1MP VGA Image qualityIndex
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