HP 715 manual Contacting HP Customer Support, Obtaining support within the United States

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Contacting HP Customer Support

In addition to the Web, you can contact HP by telephone or mail for support and service for your camera. Prices, availability, and hours of support are subject to change without notice.

How HP can help

HP's support hotline can help resolve problems with setup, installation, configuration, and operation.

For questions about operating systems or network configurations, contact your point of purchase or internal support department. For help with non-HP hardware or software, please contact the manufacturer.

Before you call

Please have the following information ready before you call:

serial number (found on the bottom of your camera)

product name

date of purchase

Obtaining support within the United States

Free telephone support for one year

Within one year of your purchase, telephone support is provided to you free of charge. If this is a long distance call for you, long distance charges will apply.

Call (208) 323-2551.

Our support staff is available from 6 am to 10 pm Mountain Time, Monday through Friday, and 9 am to 4 pm on Saturday.

After the first year

Call (208) 323-2551.

Charges are $25.00 per issue, charged to your credit card. If you think your HP product might need service, call the Customer Support Center, which can help determine if service is required.

Troubleshooting

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Contents Page Page User guide Materials disposal Trademark and copyright informationContents Sharing and printing images Table of Contents Page Getting started Getting startedFollowing illustrations show the parts of the camera Camera partsAttach the wrist strap SetupSet the camera date and time Install the batteriesChoose the camera language Tip Install the CompactFlash cardHP photosmart 715 user guide Taking pictures Taking picturesTaking a picture To preview a picture Previewing your picturesUsing focus lock Using automatic focus, macro focus, and automatic exposureUsing the macro focus setting Using the optical or digital zoomTo use the optical zoom To use the digital zoomTo use the self-timer Using the self-timerHP photosmart 715 user guide Managing images on the camera Viewing your imagesTo delete one or more images Deleting your imagesTo delete all images by formatting the CF memory card Creating a print order To create or edit a print order To look at thumbnails of your images Viewing small versions thumbnails of your imagesTo magnify a image Magnifying your imagesTo lock or unlock images Locking your imagesAdjusting the camera settings Adjusting the camera settingsUsing the flash RED-EYE To change the flash settingGood Changing the image qualityTo change the image quality BetterTo turn Instant Review on or off Setting Instant ReviewTo change the date and time Changing the date and timeTo set the image display brightness Adjusting the image display brightnessChanging the camera language Turning the system beep on and offTo turn the beep on or off To change the camera languageSharing and printing images Sharing and printing imagesSystem requirements for a Windows computer Using the camera with a Windows computerTo install the bonus software Installing the software on a Windows computerConnecting the camera to a Windows computer To unload images to a Windows computer Unloading images to a Windows computerTo connect the camera to a computer running Windows To use an HP printer that has a CF memory card slot Using the camera with a Windows NT 4.0 computerTo use a CF memory card reader Changing the USB protocol setting Using the camera with a Macintosh computerTo change the USB protocol setting System requirements for a Macintosh computerInstalling the software on the Mac OS To connect the camera to a Macintosh computer Connecting the camera to a Macintosh computerTo automatically unload images to a Macintosh computer Unloading images to a Macintosh computerSharing and printing images To unload images to a Windows or Macintosh computer Using a card readerPrinting photos on a printer equipped with a card reader Maintaining your camera Powering your cameraDetermining if the batteries need to be changed Maintaining your cameraTo extend battery life To insert new batteries Using an AC power adapterReplacing batteries To connect an AC power adapter To format a CF memory card Maintaining the CF memory cardFormatting a CF memory card Removing the CF memory card Caring for your camera and accessoriesCamera Lens adapterSafety precautions HP photosmart 715 user guide Problems and solutions TroubleshootingTroubleshooting CameraButton Does notPress a Batteries ReplaceFrequently Image Brightness Display is tooIncorrect Long delayLanguage is Set onSubject Blinking Camera cannot Green lightHalfway DownToo dark My image isWhen Too brightConnect Camera to my Computer,Visiting HP Web sites Getting assistanceVisiting related Web sites HP product support HP photosmart Web siteObtaining support within the United States Contacting HP Customer SupportObtaining support worldwide Upgraded warranty optionsAustralia ArgentinaAustria BelgiumMexico MalaysiaMiddle East/Africa NetherlandsHP product Duration of limited warranty Hewlett-Packard limited warranty statementHardware repair services Reference Symbols on the status LCDReference Camera menus Camera indicator lights LEDsMenu Icon Description Camera specifications Interfaces DimensionsWeight HP photosmart 715 user guide Index IndexNumbers HP photosmart 715 user guide Bonus software 36 CF memory card HP photosmart 715 user guide USB HP photosmart 715 user guide