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Support Information
Don’t Forget to Register!
Go to: http://register.hp.com
NOTE: To view your PC product number, model number, and serial number, press and hold the Ctrl+Alt+S keys on the keyboard.
Registration is quick and easy, and it offers:
•
•The HP Newsgram, our monthly online magazine packed full of product news, support tips, project ideas, and much more. Visit us at:
http://subscription.support.hp.com
Where to Get Help
HP offers a wide variety of service and support options, which are available around the clock for HP customers with products that are either in or out of warranty.
Options to use when you need help
1Check the setup poster and product documentation for help with setting up and using your PC.
2Use the support tools preinstalled right on your PC.
Help and Support Center for help with hardware and software questions. Click Start, and then click Help and Support.
PC
Software Repair Wizard to guide you through options to resolve software issues. Click Start, All Programs, PC Help & Tools.
3HP Technical Support Web site. Go to: http://www.hp.com/support
for product information, driver updates, troubleshooting, and much more.
4Chat online with qualified support specialists using
HP Real Time Chat. Access this feature through the Help and Support Center on your PC.
5If you have not solved the problem, call HP Total Care,
HP:
Compaq:
When you call, please have your product model number, serial number, and date of purchase available. Telephone support is free during your limited warranty period.
Where Are My User’s
Guides?
The User’s Guides are on your PC. Click Start, All Programs, and then User’s Guides. Documentation is also available at http://www.hp.com/support where you can search for the support page for your model.
Software Support
America Online
U.S.:
Canada:
http://www.aol.com
AT&T/SBC
Comcast
Corel
http://www.corel.com
EarthLink
Broadband customer service and technical support
http://www.earthlink.net
MSN
1-800-386-5550 http://support.msn.com
PeoplePC Online
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