HP’s only warranty obligations with respect to software distributed by HP under the HP brand name are set forth in the applicable
TechSupport/Document.jsp?objectID=lpg50101
It is your responsibility to contact
Software Technical Support
Software Technical Support for your HP Software, HP pre- installed
Software Technical Support includes assistance with:
•Answering your installation questions (how to, first steps, and prerequisites).
•Setting up and configuring the software
•Interpreting system error messages.
•Isolating system problems to software usage problems.
•Obtaining support pack information or updates.
Software technical support does NOT include assistance with:
•Generating or diagnosing
•Installation of
Freeware Operating Systems and Applications
HP does not provide software technical support for software provided under public license by third parties, including Linux operating systems or applications (“Freeware”). Software technical support for Freeware provided with
HP Hardware Products is provided by the Freeware vendor. Please refer to the Freeware operating system or other Freeware application support statement included with your HP Hardware Product.
Contacting HP
If your product fails during the Limited Warranty Period and the suggestions in the product documentation do not solve the problem, you can receive support by doing the following:
Locate your nearest HP Support location via the World Wide Web at: http://www.hp.com/support
Contact your authorized HP dealer or Authorized Service Provider and be sure to have the following information available before you call HP:
•Product serial number, model name, and model number
•Applicable error messages
•
•Operating system
•
•Detailed questions
END-USER LICENSE AGREEMENT
PLEASE READ CAREFULLY BEFORE USING THIS EQUIPMENT: This
(“HP Product”), that is not otherwise subject to a separate license agreement between you and HP or its suppliers. Other software may contain a EULA in its online documentation. The term “Software Product” means computer software and may include associated media, printed materials and “online” or electronic documentation. An amendment or addendum to this EULA may accompany the HP Product.
RIGHTS IN THE SOFTWARE PRODUCT ARE OFFERED ONLY ON THE CONDITION THAT YOU AGREE TO ALL TERMS AND CONDITIONS OF THIS EULA. BY INSTALLING, COPYING, DOWNLOADING, OR OTHERWISE USING THE SOFTWARE PRODUCT, YOU AGREE TO BE BOUND BY THE TERMS OF THIS EULA. IF YOU DO NOT ACCEPT THESE LICENSE TERMS, YOUR SOLE REMEDY IS TO RETURN THE ENTIRE UNUSED PRODUCT (HARDWARE AND SOFTWARE) WITHIN
14 DAYS FOR A REFUND SUBJECT TO THE REFUND POLICY OF YOUR PLACE OF PURCHASE.
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