HP a1133w, a1163w manual HP Total Care, Protect Your Investment, For more information please visit

Page 3

InterVideo

Intuit — Quicken Basic

510-651-0888 — http://www.intervideo.com

1-900-555-4688 — http://www.intuit.com

Microsoft Network

Sonic (only CD-RW and DVD+RW/+R models)

1-800-386-5550 — http://support.msn.com

http://www.sonic.com

Symantec — Norton AV

Yahoo!

http://www.symantec.com

http://www.yahoo.com

Prodigy Internet Services

 

1-800-213-0992 — http://www.prodigy.com

 

Warranty and License Information

HP Total Care

HP Total Care provides fast, friendly, and effective expert advice for all your HP products. If you have a question or if a problem arises, we offer extensive service and support options around the clock to better handle your needs.

Go to your PC’s Help & Support Center for the fastest resolutions. For more information on your support and services options, visit:

HP Total Care Support Options

Even after your warranty has ended, HP can still provide you with service and support options:

Visa and MasterCard holders in the United States or callers from Canada, contact HP Total Care at 1-800-474-6836(1-800-HP invent).

1-time technical support, $40* USD (Can $34.99*) per call.

http://www.hp.com/go/totalcare

Or

http://www.hp.ca/totalcare (Canada)

When Should I Contact HP Total Care Support and Services?

The Help and Support Center or other support tools on your PC do not identify or help solve your problem.

You either do not have Internet access or cannot connect to the Internet to use the HP Customer Care Web support site or to chat with qualified online support specialists.

There is obvious damage or a mechanical breakdown with your product, and it does not work.

Support agents are available 24 hours a day in English, Spanish (U.S. only), and French (Canada only) via:

1-800-474-6836(1-800-HP invent) to provide expert assistance.

NOTE: Support options, availability, and hours vary by product, country/region, and language and are subject to change.

1-year unlimited technical support, $75* USD (Can $64.99*).

*Prices are subject to change without notice and may vary based on your product.

Fees are charged to your Visa or MasterCard.

Protect Your Investment

Protect your investment with an Extended Service Plan. Allow HP Total Care to provide you with total peace of mind while you get the most out of your investment. Service coverage begins on product purchase date, and you must purchase the service within the first year after purchasing the computer. The hardware service offering is determined based on the outcome of system self-test programs that you run during your initial call to HP Total Care.

For more information please visit:

U.S. only

http://www.hp.com/go/totalcare

or call: 1-866-234-1377

Canada only

http://www.hp.ca/totalcare

or call: 1-866-231-4351

3

Image 3 Contents
Warranty and Support Guide Software Support Where to Get HelpWhere Is My PC Documentation? Options to use when you need helpInterVideo Intuit Quicken Basic Microsoft Network Symantec Norton AV Yahoo Prodigy Internet ServicesHP Total Care Protect Your InvestmentHardware Limited Warranty General TermsHP Product Duration Exclusions Exclusive RemedyLimitation of Liability Types of Warranty Service Limited Warranty PeriodSoftware Technical Support Options and Software Limited WarrantiesEnd-User License Agreement Contacting HPTransfer Rev /03 Declares, that the products Product Conforms to the following Product SpecificationsManufacturer’s Name Manufacturer’s AddressRegulatory and Safety Information Energy Star Compliance DOC Statement Canada Only Laser Product Label Class 1 LED ProductPrinted
Related manuals
Manual 1 pages 48.4 Kb Manual 22 pages 56.98 Kb Manual 16 pages 24.08 Kb Manual 16 pages 8.47 Kb Manual 50 pages 41.56 Kb Manual 16 pages 53.11 Kb Manual 1 pages 34.67 Kb Manual 110 pages 46.69 Kb