Warranty and License Information

HP Customer Care

Easy to reach. Easy to use. HP Customer Care is our promise to help you get the most from owning your HP Pavilion home PC. Whether by tools located on your PC, by Web, by phone, or through your local retailer, you’ll find what you need. And you’ll find it fast. Be sure to register your HP Pavilion to get the full benefits of HP Customer Care. The brief information you provide helps HP Customer Care respond to you faster with more personalized proactive support options.

Problems? HP Will Help

Your new HP Pavilion computer is built to work right now — and for many years to come. But, it is a complex, powerful machine, and sometimes things go wrong. If that happens to your computer, Hewlett-Packard is ready to help. Here’s how.

What to Do First: See What You Can Do

There’s lots of helpful information included with your HP Pavilion. First look at Help on your Windows® desktop (to access it, click Start on the taskbar). It contains more detailed help and will give you suggestions on how to fix the problem. Next try a little surfing! The HP At Home Web site, at http://www.hp-at-home.com, has updated software, tips and tricks, common problems, and solutions.

What to Do Next: Call HP Customer Care Center

Finally, if these steps don’t help, you can reach a real, knowledgeable human by calling the HP Customer Care Center at 1-208-323-2551 in the U.S., and 1-905-206-HOME (1-905-206-4663) in Canada. Technical phone assistance to help diagnose potential hardware issues is free for the duration of the hardware warranty period. The HP Customer Care Center is available 24 hours a day and 7 days a week.

And, if Necessary: Get Repair

Consumer Replaceable Parts

You can easily replace many of the HP Pavilion parts yourself, including monitor, keyboard, mouse, or speakers. This is the fastest method of repair, as many times we can send the part directly to your home or business in a few days. We pay the shipping and handling. This service is free for the duration of the hardware warranty period.

HP Unit Exchange Service

If you encounter a hardware failure in the computer itself, we will send you a refurbished replacement computer. You return the defective computer to us. We pay the shipping and handling both ways. This service is free for the duration of the hardware warranty period.

Send-In Repair Service

You can ship your PC to the HP Central Repair Center. We pay for the round-trip shipping and handling. This service is free for the duration of the hardware warranty period.

There are a few limitations and exclusions to this warranty (as well as some important details) and you’ll find them described, in legal language, beginning on the next page.


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512c (US/CAN), 552x (US/CAN), 532w (US), 752w (US/CAN), 552w (US) specifications

HP has established a reputation for producing high-quality printers, and its lineup includes several notable models tailored for various user needs. Among these are the HP 742c, 772m, 512n, 522c, and 752n models. Each printer offers distinct features and characteristics that cater to the diverse requirements of businesses and home users alike.

The HP 742c, available in the US and Canada, is designed for users requiring efficient and reliable printing. This model supports vibrant color printing, ensuring documents and images come to life. With a moderate print speed, it strikes a balance between quality and productivity, making it suitable for both home offices and small businesses.

The HP 772m, primarily targeted at the Latin American market, is known for its versatility. It offers a range of connectivity options, allowing users to print from various devices seamlessly. This model is particularly advantageous for environments that require frequent mobile printing. Additionally, the 772m leverages advanced print head technology, resulting in crisp and high-resolution outputs.

In contrast, the HP 512n caters to users in the US and Canada who prioritize compactness and ease of use. This model's smaller footprint makes it ideal for limited spaces, while still delivering solid performance for everyday printing tasks. Featuring user-friendly controls, the 512n enhances productivity with straightforward operations.

Meanwhile, the HP 522c is another user-friendly option available in the US and Canada. It emphasizes efficiency, equipped with energy-saving features that help reduce operational costs. The 522c is built for high-volume printing, ensuring that businesses can manage large print jobs without hassle. Its robust build quality adds to its durability and reliability in busy office settings.

Lastly, the HP 752n stands out as a high-performance model suitable for demanding print environments. With enhanced print speed and expanded paper handling capabilities, the 752n meets the needs of larger teams and enterprises. Its advanced security features ensure that sensitive documents are protected during and after the printing process.

In conclusion, HP's range of printers, including the 742c, 772m, 512n, 522c, and 752n, reflect the company's commitment to innovation and user satisfaction. With a blend of efficiency, quality, and versatility, these models are designed to meet the evolving demands of modern printing. Whether for home use or in a bustling office, HP's printers continue to serve as reliable tools for productivity.