HP 220-1100t, 220-1180qd, 220-1150xt, 220-1185qd, 220-1050xt, 220-1025 Keyboard and mouse wireless

Page 17

Keyboard and mouse (wireless)

Symptom

Possible solution

Wireless keyboard or mouse does not work or is not detected.

Ensure that you are using the wireless keyboard or wireless mouse within range of the receiver, approximately 3 meters (10 feet) for normal use, and within 30 cm (12 inches) during initial setup or for re-synchronization.

Ensure that the mouse is not in Suspend mode, which occurs after 20 minutes of inactivity. Click the left mouse button to reactivate it.

Replace the batteries in the keyboard and mouse.

Re-synchronize the keyboard and mouse to the receiver using the following steps.

The receiver, wireless keyboard, and wireless mouse shown in the following illustrations are examples; your models might vary. IMPORTANT: During these steps, place the wireless keyboard and wireless mouse on the same level as the receiver, within 30 cm (12 inches) of the receiver, and away from interference from other devices.

1.Unplug the receiver from a USB connector on the computer, and then reconnect it. Your computer model might have a connector dedicated to the receiver. If you have a choice, use a USB connector on the front of the computer.

2.Check that the mouse is on (A), and push and hold the Connect button (B) on the underside of the mouse for 5 to 10 seconds until the LED on the receiver lights or stops flashing. The receiver connection session times out after 60 seconds. To ensure that the connection was established, and that the receiver did not time out instead, move the mouse and check for response on the screen.

B

A

3.After the mouse connection is established, continue by using the steps that follow to repeat the procedure for the keyboard.

4.Push and hold the Connect button (C) on the underside of the keyboard for 5 to 10 seconds until the LED on the receiver lights or stops flashing.

C

Keyboard and mouse (wireless)

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Contents 12 30cm Page Warranty Print on Demand Statement Page Getting information Type of information Where to findManuals PC Help & Tools folderAssistant Setting up your computer Connecting to the Internet Connecting to the Internet Using the Hdmi port controls select models only Setting up additional featuresUsing Beats Audio select models only Maintaining your computer Cleaning proceduresMaintaining your computer Computer does not start TroubleshootingSymptom Possible solution Click Start Task Manager Display monitor PowerKeyboard and mouse general Keyboard and mouse wireless Speakers and sound Internet accessUnder Network and Internet, click Connect to the Internet Software troubleshootingTroubleshooting To start a System Restore Under Programs, click Uninstall a program Ways to get help Where to get helpSupport information Before upgrading your hardware Customer support for repairsHow you can help What we do Power to make a change
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220-1025, 220-1180qd, 220-1050xt, 220-1100t, 220-1185qd specifications

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