Send/Don’t Send error message

Troubleshooting Tips for the HP Media Center PC

Please read the following information regarding the HP Media Center PC and keep it with your guides for future reference:

•Send/Don’t Send error message

•Capturing analog video with ArcSoft ShowBiz

•Changing channels with a set-top box with four-digit channel entry (DISH Network)

•Do not put PC into manual standby with Media Center open

•Disk Full error message

•Vertically stretched DVD playback

•No Automatic Television Program Guide download with dial-up modem

•If you forget Parental Control Password

•Postal Code results do not match my channels in Television Program Guide (Europe only)

•Converting recorded TV to MPEG-2 format (Europe only)

For more information, search the Microsoft® Web site (http://www.support.microsoft.com) for Knowledge Base articles and updates on Microsoft® Windows® XP Media Center Edition 2004.

You can also go to http://www.hp.com for updates and software patches. Search for your model number in the Support section of the Web site.

HP may send updated information or patches to your desktop (not available in all countries/regions). You must be connected to the Internet to receive these updates. If you have turned off the Updates from HP feature, you will not receive these updates. To turn it back on click Start, All Programs, PC Help & Tools, Updates from HP, and Re-enable Updates from HP.

If you get an error message with Send and Don’t Send options, close the dialog box by clicking Send or Don’t Send. Continue with your tasks. For best performance, we recommend that you restart your PC at a convenient time, by clicking Start on the desktop taskbar, and then clicking Turn Off Computer, then Restart.

Capturing analog video with ArcSoft ShowBiz

You must set up the Media Center application before you can capture analog video with ArcSoft® ShowBiz®. If you have not used Media Center yet, to start the setup wizard, open Media Center by clicking the Windows icon on your remote control; or by clicking the Start button on your desktop taskbar, then Media Center;

or by clicking the Media Center icon on your desktop.

You cannot run Media Center and capture analog video at the same time, since they use the same TV-Tuner card.

To capture analog video in ArcSoft ShowBiz or other video capture applications, make sure no TV recordings are in progress and no TV programs are scheduled to record while you are capturing video, then close Media Center.

If you still cannot capture analog video, or if you receive an error message stating the device is in use, restart the PC and try again. To restart the PC, click Start on the desktop taskbar, then click Turn Off Computer, then Restart.

Astuces de dépannage pour l’ordinateur HP Media Center

Nous vous invitons à prendre connaissance des informations suivantes concernant l’ordinateur HP Media Center et de les conserver avec les autres manuels afin de pouvoir vous y référer ultérieurement:

•Messages d’erreur avec les options Envoyer et Ne pas envoyer

•Capture de vidéo analogique avec ArcSoft ShowBiz

•Changement de chaîne avec un boîtier décodeur de réception possédant une saisie à quatre chiffres (DISH Network)

•Ne pas placer l’ordinateur en mode de veille manuelle lorsque le programme Media Center est en cours

•Message d’erreur de disque saturé

•Image de lecture DVD étirée verticalement

•Aucun téléchargement automatique du Guide des programmes TV avec le modem via ligne téléphonique (accès par réseau commuté)

•En cas d’oubli du mot de passe de contrôle parental

•Les résultats du code postal ne correspondent pas à mes chaînes du Guide des programmes TV (Europe uniquement)

•Conversion des émissions de télévision enregistrées vers le format MPEG-2 (Europe uniquement)

Pour plus d’informations, rendez-vous sur le site Web de Microsoft® (http://www.support.Microsoft.com) et faites des recherches sur les articles et mises à jour concernant Microsoft® Windows® XP Media Center Édition 2004 dans la base de connaissances (Knowledge Base).

Vous pouvez également visiter le site http://www.hp.com pour des mises à jour et des correctifs logiciels. Cherchez le numéro du modèle de votre ordinateur dans la section Support technique du site Web.

Il se peut qu’HP envoie des informations mises à jour ou des correctifs sur votre bureau (option non disponible dans tous les pays/régions). Vous devez être connecté au réseau Internet pour recevoir ces mises à jour. Si vous avez désactivé la fonction Mises

àjour HP, vous ne recevrez pas ces mises à jour. Pour la réactiver, cliquez sur démarrer, Tous les programmes, Outils et Aide, Mises à jour HP, puis sur Réactiver Mises à jour HP.

Messages d’erreur avec les options Envoyer et Ne pas envoyer

Si vous recevez un message d’erreur avec les options Envoyer et Ne pas envoyer, fermez la boîte de dialogue en cliquant sur Envoyer ou Ne pas envoyer. Continuez avec vos tâches. Pour une performance optimale, nous recommandons de redémarrer votre ordinateur à un moment opportun pour vous en cliquant sur démarrer dans la barre des tâches du bureau, puis en cliquant sur Arrêter l’ordinateur, puis sur Redémarrer.

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