HP 896c, m280n, m270n, m200y (D7219Q), 894c, 886c HP Utility Programs, Help and Support Center

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Help and Support

HP provides many kinds of information and help for your PC.

HP Utility programs in the hp pavilion pc tools folder.

The Help and Support Center is an onscreen Help area where you can find information from HP and Microsoft about using the PC and its components.

Go to the Help and Support Center when you want to read about your computer, view tutorials, run tests, or get troubleshooting help by using the Internet.

The Help and Support Center also gives you access to the latest news and updates for your PC.

The HP Web site provides a place where you can get supplemental information about HP computers and products and contact HP Support.

HP Customer Care provides HP Help over the telephone.

Review the following pages to learn more about each of these types of help.

HP Utility Programs

HP provides special utility programs in the hp pavilion pc tools folder that display support information, and initiate application or system recovery.

To find these programs, click Start, choose All Programs, choose Hewlett-Packard, choose hp pavilion pc tools, and select a program or folder.

Help and Support Center

1 Press Help (the ?

button) on the keyboard

to open Help and

Support.

Or

Click Start on the taskbar, and then click Help and Support.

2 In Help and Support, click My HP Pavilion PC. Click a title and read the topic. This area is a library of helpful information about your PC.

3 In Help and Support, click HP Instant Support. Click Request Help and follow the onscreen instructions to run a test or submit a problem to HP Instant Support.

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Contents User’s guide Hp media center pcUSA Iii Safety InformationAC Power Safety Warnings Safety and Comfort Help and Support Center Help and SupportHP Utility Programs HP Customer Care HP Web Site and HP SupportTable of Contents Viii Introduction WelcomeRead and follow all warnings How to Use This GuideIntroduction Where Can I Find Information?PC and Main Components InventoryMedia Center Components Speaker System ComponentsChecklist Setting Up My PCSetting Up Front of PC Location Back of PCNumber of connec Tors may vary byConnecting the Printer or Scanner Connecting the MonitorModem, you can Connecting to the Internet Through a Network Port LANWith a telephone Connected to Remote Sensor Connecting the Remote SensorConnecting the Signal Source Optional Connections Using the TV CablesConnections Connecting the TVWall to VCR to TV using coaxial cable Coaxial Cable Existing setup Add the PC with added cable Speakers Connecting Your SpeakersPC Audio Connectors Connect speakers to subwoofer Speaker SystemPlug color Connects to back of PC color Headphones Adjusting the VolumeUsing the microphone MicrophoneStarting the PC for the First Time Starting My PCStarting Selecting an ISP HP Desktop Starting PCEnabling TV Out Image Opening Media Center Software Programs Starting PC Click Turn Off Turning Off the PCClick Stand By Manual Standby ModeManual Hibernation Mode Click Control Panel Click Performance and Maintenance Automatic Standby or Hibernation ModePage Keyboard Using the PC HardwareHardware Keyboard Functions Access buttonsKeyboard Configure the keyboard buttonsInternet buttons Optical drive and Volume buttons Mouse Using the mouse buttonsScrolling Dragging and dropping45˚ Feet Remote ControlUse alkaline Batteries Remote control Install the remote control batteriesFWD Fast forward moves media forward Remote Control Buttons OverviewInserting a CD or DVD CD and DVD DrivesHandling a CD or DVD Dvd writer DVD-ROM DriveCd writer plus Using the diskette drive Using the combo driveDvd/cd writer plus Combo Drive Opening the RecordNow programIn-1 Memory Card Reader Using the 6-In-1 memory card readerPreparing the Computer Upgrading and ServicingUpgrading Replacing the Side Panels Removing the Side PanelsLocating Components in the PC Chassis Replacing the Fan Duct Removing the Fan DuctAccessing the Optical Drives Removing the Optical Drive CS SL MA Installing a New Optical DriveRemoving the drive cage Replacing and Adding DrivesUpgradinge Removing and replacing the preinstalled hard drive Installing a second hard drive DDR DIMMs Adding MemoryDIMMs Removing a memory module Installing a memory moduleReplacing Add-In Cards Removing Add-In CardsSupport TroubleshootingProblem Solution My computer won’t turn on at all Click Turn Off Computer Click Restart Computer or part of it doesn’t seem to be workingComputer doesn’t make any sound Problem Solution Computer or part of it doesn’t seem toBe working Page Mouse doesn’t work, even though everything else does TroubleshootingCannot remove a CD or DVD Am using a TV with Media Center, but I cannot see anythingUSB Hub Power Exceeded error Recovery Restore and RecoveryRecovery System Recovery CDsSystem restore Using Application Recovery and System RecoveryFreeing up space on your hard disk drive Displaying hard disk spaceClick Control Panel Choose All Programs Choose Accessories Choose System ToolsIncreasing available hard disk space Application recovery System recovery Important information about recorded TV programs Index IndexError, USB Hub Power Exceeded Fan duct 48 side panels Restarting PC from standby
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884, 894c, m200y (D7219Q), 896c, m280n specifications

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