HP m1195c, m1171n, m1180n Troubleshooting, Display Monitor, Hard Disk Drive, Yahoo! User Support

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Prodigy Internet Services

1-800-213-0992 — www.prodigy.com

Quicken Basic (Intuit)

1-900-555-4688 — www.intuit.com

Troubleshooting

For help on problems you may be experiencing when you install your PC, refer to the following pages for possible solutions.

Symptom describes the sign or warning message for the type of problem.

Problem identifies one or more reasons why the symptom may have occurred.

Veritas (only CD-RW and DVD+RW/+R models) www.veritas.com

Yahoo! — User Support

www.yahoo.com

Solution describes what you should do to try to solve the problem.

Look up the description of the symptom or problem, and try the solution listed. Some of the symptoms listed may not apply to your PC. For problems relating specifically to the monitor or printer, refer to the equipment documentation.

Display (Monitor)

NOTE: If you encounter display (monitor) problems, refer to the documentation that came with your monitor and to the common causes and solutions listed in this table.

Symptom

Problem

Solution

 

 

 

Screen is blank, and monitor

Monitor power cable is not

Reconnect the power plug on the back of the monitor and on the

power light is not lit.

connected to the monitor or

wall outlet.

 

to the wall outlet.

 

 

Monitor is off (not

Press the On button on the front of the monitor.

 

turned on).

 

 

 

 

Screen is blank.

Screen saver is enabled.

Press any key or move the mouse to make the screen display visible

 

 

again.

 

PC is in standby mode.

Press the Standby button (select models only) or press the Esc key

 

 

on the keyboard to resume from standby mode.

 

PC is in hibernation mode or

Press the On button to turn on the PC.

 

is off.

 

 

 

 

 

Monitor connector cable is

Inspect the monitor video connector for bent pins. If no pins are

 

not properly connected to

bent, reconnect the monitor connector cable on the back of the PC.

 

the back of the PC.

 

 

 

 

Hard Disk Drive

Symptom

Problem

Solution

 

 

 

PC seems to be locked up

Program in use has stopped

Use the Windows Task Manager to close any programs not

and not responding.

responding to commands.

responding or to Restart the PC:

 

 

1 Press the Ctrl, Alt, and Delete keys on the keyboard at the

 

 

same time.

 

 

2 Select the program that is not responding, and click End Task.

 

 

Or

 

 

Click Shut Down, and then click Restart.

 

 

If this does not work, press the On button for 5 or more seconds to

 

 

turn off the PC. Then, press the On button.

 

 

 

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m1180n, m1160n, m1195c, m1171n specifications

HP has consistently carved a niche in the printer market, offering a range of products that blend efficiency, affordability, and advanced features. Among their offerings, the HP LaserJet series, specifically models like the m1171n, m1297c, m1195c, m1264n, and m1265c, stand out for various reasons.

The HP m1171n is a compact monochrome laser printer designed for small office environments. It boasts a printing speed of up to 22 pages per minute and a resolution of 1200 x 1200 dpi, ensuring sharp and clear prints. It employs HP's FastRes technology, which enhances the quality of text and graphics. Furthermore, its Energy Star certification highlights its energy-efficient operation, making it an environmentally friendly choice.

The m1297c, on the other hand, brings color capability to the forefront. This multifunction printer combines printing, scanning, and copying functionalities, catering to diverse business needs. With a print speed of up to 24 pages per minute for black and white and 20 pages per minute for color, it effectively balances productivity with quality. Its intuitive control panel and the ability to print from mobile devices via HP ePrint are notable features that enhance user experience.

Moving to the m1195c, this model is optimized for businesses that require fast color outputs. It delivers vibrant colors while maintaining the efficiency of up to 30 pages per minute. The printer also features automatic duplexing, significantly reducing paper usage, which is an ideal option for eco-conscious organizations. The included HP Smart Install allows for easy setup without needing complex software installations.

The m1264n is another reliable addition to the lineup, emphasizing network connectivity. It supports wired and wireless connections, enabling users to print from various devices seamlessly. The printer is equipped with HP's JetIntelligence technology, which enhances performance and conservation of energy through improved toner efficiency. The compact design and quiet operation make it suited for any workspace.

Finally, the m1265c model serves as a versatile all-in-one printer. Beyond excellent color printing, it offers features like scanning, photocopying, and faxing, all while maintaining a user-friendly interface. Its ability to automatically scan both sides of a document saves time and improves productivity in busy offices.

In summary, the HP LaserJet series models m1171n, m1297c, m1195c, m1264n, and m1265c showcase HP's commitment to innovation in printing solutions. With their impressive feature set, energy efficiency, and user-oriented designs, these printers address various business needs while ensuring quality and reliability.