HP h8-1500z, 700-047c, 700-010, 700-000z, 700-000t, 700-019 Power, Display monitor select models only

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Power

Symptom

Possible solution

 

 

Computer does

Press and hold the Power button until the computer turns off. Check Power Settings.

not turn off when

 

the Power button

 

is pressed.

 

Computer shuts down automatically.

The computer might be in an exceedingly hot environment. Let it cool down.

Ensure that computer air vents are not blocked and that the internal fan is running — see : Cleaning procedures on page 5. (Your computer might not have an internal fan.)

Display (monitor – select models only)

Symptom

Possible solution

Screen is blank, and monitor power light is not lit.

Reconnect the power plug to the back of the monitor and to the wall outlet.

Press the Power button on the monitor.

Screen is blank.

Press the space bar on the keyboard or move the mouse to make the screen display visible

 

again.

 

 

 

Press the Sleep button (select models only), or Esc on the keyboard, to resume from Sleep

 

mode.

 

 

 

Press the Power button to turn on the computer.

Inspect the monitor video connector for bent pins:

If any of the pins are bent, replace the monitor connector cable.

If no pins are bent, reconnect the monitor connector cable to the computer.

8

Chapter 5 Troubleshooting

ENWW

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Contents Getting Started Page Quick Setup Warranty Print on Demand Statement Table of contents Enww Type of information Where to find Getting informationSetting up your computer Connecting to the Internet Using the Hdmi port controls select models only Setting up additional featuresUsing an Hdmi monitor select models only Cleaning procedures Maintaining your computerMaintaining your computer Troubleshooting Computer does not startPower Display monitor select models onlyKeyboard and mouse general Keyboard and mouse wireless Internet access Speakers and soundSoftware troubleshooting Ways to get help Where to get helpSupport information Customer support for repairsBefore upgrading your hardware
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